Reviews (770) 577-0930 Call Direction Website Photos About
Call Direction Website Reviews

About

Best Buy is an electronic store in Douglasville, GA.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.1
(2507 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Samuel Richardson III
Samuel Richardson III -Google user
3 years ago
Great customer service. Best Buy is one of my favorite places to shop so I can satisfy my techy desires. I’m a total tech member of Best Buy so I get the best warranty on all my products.
Carolyn Hardin
Carolyn Hardin -Google user
a week ago
Yesterday I had the opportunity to meet such a gracious, awesome and professional individual in the geek Squad department at the Hiram location by the name of "Julia" she was truly an angel and very, very knowleable she assisted me with the utmost...Read More
Adrian Nelson
Adrian Nelson -Google user
5 months ago
Received exceptional customer service at this location. I purchased an “open box” TV from Best Buy earlier in the week (different location) and saw that it had went on sale the day after I purchased it! Well turns out this location had one in better...Read More
james bousselot
james bousselot -Google user
3 weeks ago
Fast friendly service. However you do have to sign up for their sales associate que which i noticed several people get upset with. But the sales associate would constantly get with the next person in line without fail
Jeremy Johnson
Jeremy Johnson -Google user
5 months ago
Jamie was super professional, had great energy and a great personality. I’ve been helped by Jayden a few times also, who’s great too. These guys are reasons to shop here, their customer service is great!
Kingdom Come
Kingdom Come -Google user
6 months ago
Went there for an out of box unlocked phone, first the guy at the door offered if he can help and as most first I said no just to go back to the same guy for help. He called someone to help out since he...Read More
Blizzy Black
Blizzy Black -Google user
5 months ago
Jamil was very friendly and very professional. Made us feel welcomed. We came to exchange a PS5 game and everything went very smooth and easy! Thanks Jamil
Darius Heard
Darius Heard -Google user
7 months ago
Came in today because a Camera I bought a month ago wasn’t charging. The staff was very helpful in assisting me and informing me of my options. Even after purchasing a battery charger, Michael assisted me in setting it up and testing the product before...Read More
Rebecca New
Rebecca New -Google user
6 months ago
IT was Great all the employees were very kind. I just wish when you get a apple gift card they will let you spend it in any store that sells them.
Vivian Howard
Vivian Howard -Google user
10 months ago
Well I've never had bad service at this location. I walked in on a Monday of Black Friday, and immediately got service and was able to purchase the advertised TV for black Friday quickly. The young man that helped brought it out to...Read More
Susan Smith
Susan Smith -Google user
a month ago
I picked up an ink cartridge through the curbside pick up. It was super fast and efficient!
Amy Williams
Amy Williams -Google user
8 months ago
It was more best buy in general. After a ordeal spanning over 2 months trying to get our ordered appliances from Home Depot we cancelled the order and went to best buy. We did end up paying more but we ordered online on a Saturday...Read More
System Operator
System Operator -Google user
Edited 10 months ago
Five stars! Ordered online. Curb side pick up. Flawless! Did my research first before visiting the store. Best Buy staff are mainly cashiers and shoplifting prevention. I wouldn't have high expectations, unless you hire their Geek Squad.
Byrd Wrenn (Byrd-Wren)
Byrd Wrenn (Byrd-Wren) -Google user
9 months ago
Driving home from Georgia, I remembered I needed to buy a memory card for my dash cam so decided to make a quick run into Best Buy; due to the holidays,, the place was busy...long lines. Young sales consultant helped me to choose the best...Read More
Kristina
Kristina -Google user
Edited 7 months ago
I love this place. They are so helpful and can help guide you to everything you need. Sometimes there's a lot of customers who want assistance when they only have so many people on the floor, but it is worth the wait because of their...Read More
James Pruitt
James Pruitt -Google user
9 months ago
I came to best buy to purchase a 65in tv as a retirement gift and a deep fryer that was on sale half off. The business card we were to use didn't have the money on it because of an mistake. Went back...Read More
Raquel Santos
Raquel Santos -Google user
a week ago
The door person knew nothing lol but she got me to someone that could help me
J Hurst
J Hurst -Google user
4 months ago
The staff here have always been extremely helpful, not always the most knowledgeable but always eager to find the answer.
Mike Mayberry
Mike Mayberry -Google user
3 months ago
GABE YOU ROCK BROTHER!! YOU SAVED MY LIFE THANK YOU SIR✊🏾. Very knowledgeable and modest …
Lurwaner Harding
Lurwaner Harding -Google user
7 months ago
This location is not bad. It's not too busy and not too far off of the highway. The workers appear to be relaxed and greet customers as they come and go.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments