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Best Buy is an electronic store in Odessa, TX.

Best Buy Review Summary

The summary was generated by AI, based on reviews.

Best Buy offers a wide selection of electronics, including the latest gadgets and appliances. Customers appreciate the helpful and knowledgeable staff, as well as the clean and organized store layout. Some visitors have noted occasional wait times during busy hours, but overall experiences are positive. Shoppers enjoy competitive prices and convenient services such as in-store pickup and tech support, making it a popular choice for electronics needs.

Review Rating Chart

Google: 4.2/5

Yelp: 3.5/5

Facebook: 4.0/5

Trustpilot: 3.8/5

Birdeye: 4.1/5

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Reviews & Ratings

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4.2
(2589 Reviews)
5
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ED. FORCE, AZ
ED. FORCE, AZ -Google user
2 years ago
I gave this Best Buy five stars for their customer service . as always, you can buy washer and dryers from anywhere,but I chose this store.I really like a particular LG product. Best Buy is the one that carries it. I got the washer a...Read More
Charles Bushman
Charles Bushman -Google user
a year ago
Good store they have decent selection and good geeks.
John-Craig Eicher
John-Craig Eicher -Google user
a year ago
Went in looking for phone accessories. Staff was very helpful. Made my trip a lot quicker than I was anticipating. My truck got hit in the parking lot. Their parking is definitely set up somewhere not in west Texas. It’s super tight and hard to...Read More
Larry Russell
Larry Russell -Google user
9 months ago
Excellent customer service. Multiple employees were very knowledgeable and extremely helpful. (Best Buy - Odessa Tx. location)
Martin corral
Martin corral -Google user
Edited 5 years ago
Relaxed environment this time around. Which I tend to prefer more often than getting constantly asked for someone's help. I must say staff was helpful and nice when asking for assistance or inquiring about a product.
HeySiriYT CODM
HeySiriYT CODM -Google user
5 years ago
Everything is quick and easy. Friendly staff. I personally already know what I'm going for but from the looks of things of what I've seen the members help you find what you are looking for and pitch in their opinion on the item....Read More
Bud Bell
Bud Bell -Google user
4 years ago
Great customer service I went into the pickup in LG xboom I got everything I needed to go with it absolutely excellent service is very happy.
Alexander
Alexander -Google user
a year ago
Was shopping at Best Buy, and saw this exclusive, limited edition of Gail Lewis. Too bad I couldn’t purchase it though as it was almost $4000.
Craig Ferguson
Craig Ferguson -Google user
a week ago
We had the geek squad come to the house and install our new TV with wall mount on brick. These guys did a great job. It was Arturo,Raul and Miguel. They took their time and made sure everything was just right before leaving....Read More
Bill Bowen
Bill Bowen -Google user
a month ago
I went to the Geek Squad, where I met Kaleb. He was very knowledgeable, polite and most helpful. He removed a virus from my cell phone when everyone else said I would have to buy a new phone and that I couldn't transfer...Read More
Peggy Pepper
Peggy Pepper -Google user
3 months ago
I went to Best Buy in Odessa, and a very sweet young lady named Kimberly helped me out. Not only was she understanding, but she quickly resolved my issue. She went above and beyond to help me. I only wish we had more customer service...Read More
Teran
Teran -Google user
2 weeks ago
Tony helped me out for my purchase beginning to end. He was genuinely friendly, accommodating to my requests and went above and beyond what he needed to do to help me purchase a wallet. We need more Tony's!
Jacob Ramirez
Jacob Ramirez -Google user
a month ago
Friendly service. Very clean (at the time of this post of course). I was able to get in and out very quickly. And the staff is always ready to help even if you don't ask for it.
Daniel
Daniel -Google user
3 months ago
Big shout out to Jeremy and Oscar, they helped me separately, but were very friendly, and informative about their products! Oscar also made checking out my new school laptop very straightforward! Keep up the great work!
Sir_Apple 87
Sir_Apple 87 -Google user
a week ago
Bella Anthony and Esme were the nicest most knowledgeable sales people I’ve ever encountered truly made the whole experience worthwhile and entertaining I’ll be asking for them every time I go.
Maddy Echeverría
Maddy Echeverría -Google user
4 months ago
I just wanna say how helpful everyone is getting in this store everyone smile at me and I wanna give a shoutout to Yariela for helping me today and other 3 customers at the same time she did an amazing job she’s my usual Best...Read More
fleur-de-lys Coeur bleu
fleur-de-lys Coeur bleu -Google user
2 months ago
People are nice, I was there to buy a new phone Motorola, they are they one who put the Case protector and screen protector for me.
Joe Allen
Joe Allen -Google user
10 months ago
My wife & I went shopping for replacing all of our kitchen appliances and drove to the Odessa store looking for help. I want to say our sales lady Andrea and also help from Matthew a store manager gave us the most professional and friendly...Read More
Summer H
Summer H -Google user
a month ago
Very helpful and reasonably priced for what I needed
Jensen Jensen
Jensen Jensen -Google user
4 months ago
Sometimes pricy, sometimes good deals. Very good selection of electronics and other things
Dragonstone Gem & Ironworks Crawford
Dragonstone Gem & Ironworks Crawford -Google user
2 years ago
Been provided with top notch customer service and end user information every time I have needed it. For things not on the floor, their in house personnel have ALWAYS been extremely helpful looking up model information and availability as well as ordering...Read More
emily smith
emily smith -Google user
2 years ago
A young man by the name of Micah was truly so helpful. he greeted my husband and I with true kindness. We truly have never experienced a good experience at Best Buy before till this day. I politely asked for help after trying to get...Read More
jesus garcia
jesus garcia -Google user
9 months ago
As i member of Mighty Wash i really like the pricing, friendly staff such as Lluvia Manzano who works there is part of a friendly hard working staff love this place i visit every day or and every chance i have.
mindy johnson
mindy johnson -Google user
a month ago
They didn’t do anything to tick us off.
Snezhana Noll
Snezhana Noll -Google user
2 years ago
Briana S. from the Geek Squad spent a couple of hours helping me solve my phone/ photos/ laptop problems last night. She was so knowledgeable, helpful, patient, and polite. I was really impressed with her excellent service skills and appreciated her time and help! Highly...Read More
Randy Christian
Randy Christian -Google user
7 months ago
I love this store, but it's not selling hard copies of 4k movies which is a disappointment but oh well.
Belinda Chavez
Belinda Chavez -Google user
a year ago
I would like to share an impressive and awesome experience I had at the Best Buy in Odessa Texas. Upon arrival, I spoke with Geek Squad Manager/ Tech, Mike and Data(Shekla) regarding an RTX Graphics Card installation into my Grandsons …
Carlos Garza
Carlos Garza -Google user
9 months ago
It's very good customer service and the place is what you would want in any kind of electronic equipment store with great customer service
Virgill Mouton
Virgill Mouton -Google user
2 years ago
What to say. Bought a television. The sales people were helpful and satisfied my wishes to have it delivered asap. Secondly, the delivery crew set the unit up quickly and didn't make a mess. No complaints.
Jorge Andres Estrada
Jorge Andres Estrada -Google user
a year ago
It is always nice to visit there. I went just to look around and went out with a new laptop. Anthony helped me out finding the right laptop for me and was kind an patient so I could check everything and was sure of everything....Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments