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Best Buy in Arlington Heights

Best Buy in Arlington Heights

Is this your business?

4.1 (1996)

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Best Buy is an electronic store in Arlington Heights, IL.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1

(1996 Reviews)

5

4

3

2

1

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Punnya Mekkunnath -Google user

5 years ago

Store going experience is always better than online shopping. Best Buy is one place stop for all gadgets and electronic appliances. We go there time to time to get updated on the latest tech products. Store is well organized, staffs are friendly and helpful, and...Read More

Joseph “Joe” -Google user

Edited 6 years ago

The manager Shawn is Awsome always gives me a good price .and he remembers me just got a iwatch series 4 and two 32 " led tvs thanks Shawn!!!! Even ordered me some galaxy buds online and gave me a nice discount ... this...Read More

Askar Bai -Google user

2 years ago

Happy to share you guys We bought brand new tv LG UHD 65 inch And it’s perfect we love to watch movies it’s very good quality

Nick Chernomorets -Google user

a month ago

Suzy was extremely helpful when i was desperate with my Garmin watch

Paul Vogenthaler -Google user

2 weeks ago

Stopped in for batteries. Was greated immediately, asked "what brings you in today?". I said I needed batteries, and they directed me right to them. IMMEDIATE guest service. As someone who has worked retail/hospitality/guest service my whole life, this was amazing. Instantly a star. I...Read More

Tammy Looker -Google user

a month ago

My son went in to pick out a few things, great customer service! Spent time with him and helped work through what he really was looking to buy in his price range. Important day for him to spend some of his hard earned $ after...Read More

Karen Keuth -Google user

3 months ago

Best Buy takes appointments. As they're very busy. They're courteous and friendly. It only took about 5 minutes to get my phone to be normal again. Thank you so much, Best Buys team members. Perfection at its very best. Thank you for fixing my phone.

redelgado99 -Google user

5 months ago

Mount Prospect Best Buy was excellent. Everyone there was courteous, friendly, professional, and helpful. Customer service at is finest. Val from AT&T was also very nice and professional. Everyone there deserves a raise. It was my first time there from...Read More

Steven Hjelle -Google user

4 months ago

I needed a new modem to restore our Internet service. They had the exact model recommended by my ISP. An employee helped me find it quickly. Excellent experience overall, and it was the same price as Amazon, but I didn't have to...Read More

Inga Mavrycheva -Google user

4 months ago

Alina was amazing! She helped me transfer 7 mobile lines and upgraded all the phones to better options. She was professional and had a super positive attitude throughout the process. Best service I’ve had in Arlington Heights!

Connor Dougherty -Google user

3 months ago

I was getting some football cards and I asked if they had this in stock because the app said so and the worker was really nice and she looked all over the store to look for them. She couldn't find them, but she was really...Read More

Alma Sauseda -Google user

a month ago

Always easy to shop or pick up my items. Friendly and fast service. Thanks to amazing guest service.

Jerry Wagner -Google user

6 days ago

Only place to buy laptops and mobile phones Brendan and Atan laptop sales and support are both exceptional Carla phone sales super helpful and knowledgeable Completely satisfied

Joseph Layous -Google user

7 months ago

Best Buy is still one of the best places to shop for electronics, with a solid selection and helpful staff. If you need something right away, it's great to walk in and grab it instead of waiting for shipping. But man, it’s sad how empty the...Read More

Sharon Johnson -Google user

2 months ago

Had huge stock of different power cords for phones. Thankfully, a great associate showed me what I needed, or I'd still be overwhelmed!

D Cameron -Google user

10 months ago

I had a very complex phone issue. I was helped by a young man named Brendan in the Geek Squad. He was polite, professional, & very tech savvy. Because this was not a traditional problem, Brendan had to literally create a workaround to fix it....Read More

Tom Ryan -Google user

Edited 4 months ago

Great place. I have been a customer for decades. Once again helped me find the electrical component I needed.

Paul Normantas -Google user

8 months ago

Brenden from the Geek Squad department was extremely helpful and understanding. He helped me with an issue on my old laptop, helped me select a new one, and helped with more issues which occurred. Extremely knowledgeable guy and amazing service. 10/10

Jeff S. -Google user

Edited 8 months ago

**Update** This turned out to be entirely an LG problem. Ordered a TV from LG, supposed to be shipped directly to my Best Buy store. Pickup date was 12/12. It’s now 12/17 and nobody knows where the TV is. Their best guess is that it’s at their...Read More

Ashoor Dinkha -Google user

10 months ago

I like this Best Buy store more than any other stores because they have great service specifically there Geek Squad (Very knowledgeable with Great Personality)and they help you in solving your problem easily.. specially Brendon (a Geek Squad employee) he’s very knowledgeable and very polite...Read More

Gregory Harlow -Google user

5 months ago

Decided to buy printer before Trumps tariffs raise prices,online purchase and employee made it easy

Jonathan Griffin -Google user

6 months ago

Shout out to Kyle. He helped me with purchasing my GoPro. Great service and def deserves a raise

Matthew Wittman -Google user

2 years ago

I purchased a laptop from Best Buy and was very satisfied with my experience. The salesman helped me pick the best unit based on my needs and preferences. Unfortunately, after about two weeks, I noticed a crack in the screen. I worked with …

Kristine Taylor -Google user

6 months ago

Quick and friendly staff. Store was very clean. Very nice store.

Tina Lukasz -Google user

10 months ago

Brendan went over and beyond to help us out today! We did not have an appointment but he helped us because he knew we were in diar need! Kudos to Brendan!

Saikko Marlunis -Google user

a year ago

Been here twice in the last week (my own reasons of needing more things) and both times the employees there were super helpful! …

Michael Cortopassi -Google user

a year ago

Who shops at Best Buy, in store anymore? Not sure. Generally quiet. However, we needed a washer and dryer, and did a bunch of searching, ending up with a couple models that were widely available, all at the same price, except at...Read More

Alex L -Google user

5 months ago

Thanks Kelan with fridge replacement very helpful and professional!

Eileen Hughes -Google user

9 months ago

It's really a wonderful place to go and buy laptops TVs Etc the people that are so helpful and not pushy they are not on commission just wonderful and The Geek Squad is great

Adrian Canady -Google user

3 years ago

Thank god there is still a brick and mortar location for me to get my electronics and movie fixes. I love Best Buy and am grateful they survived the Amazon wars. This store has consistently great service and people. If it’s something they …

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Assembly service

Repair services

Planning

Quick visit

Recycling

Batteries

Electronics

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

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