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About

Best Buy is an electronic store in Birmingham, AL.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(2224 Reviews)
5
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3
2
1
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Christina Presnell
Christina Presnell -Google user
2 months ago
If I could give this place less than one star, I would. I bought a Switch for my son’s Christmas gift, and it was delivered damaged. Not only damaged, but left at the road in my neighbors driveway 60 ft from my house. When I...Read More
Randy Davis
Randy Davis -Google user
a month ago
I called Best Buy and to ask a couple of questions regarding why my TV was not working. I somehow got a person in Ohio. I am in Alabama. I just wanted to write a very positive review about the service I received. The person...Read More
Christy Martin
Christy Martin -Google user
a month ago
Got some really great cyber week deals for Christmas presents. I got my mom a 65" Samsung TV and replaced the one my son broke. Phone cases my daughter had been wanting and an air fryer for my Pops. I got the majority of my...Read More
Diane
Diane -Google user
a month ago
The sales staff took such a long time with me because I had particular things I required in a laptop that were not easy to find. The young lady showed no impatience with me as we would see nearly all my requirements and fall short...Read More
Steven Edwards
Steven Edwards -Google user
4 months ago
They had what I needed at a good price. However, Best Buy no longer has actual check out counters. Everyone goes to the service desk and you wait in line forever with other customers that seem to be doing anything other than just making a...Read More
Mike Hubbell
Mike Hubbell -Google user
2 months ago
As far as a Best Buy goes, I can't say anything bad. I pretty much only ever order and pickup here vs actually shop, but I've never had an issue.
Bobbi
Bobbi -Google user
3 months ago
Bought a new tablet. No one offered to help, but person I flagged down was very nice and found someone. Person from department was pleasant & helpful, was new, manager came and gave her suggestions and information politely. Got a nice...Read More
William Johnston
William Johnston -Google user
a week ago
Found the monitor I wanted without help, but I needed to know if all the appropriate cables were in the box. A staff member checked for me the assisted me check out.
Thisisthecat367
Thisisthecat367 -Google user
a month ago
To the girl that helped me at geek squad on January 17, 2025 at 6:40pm… THANK YOU SO MUCH she helped me with my micro sd card and was able to tell me what was wrong with it and when I got a new one...Read More
Mark Phillips
Mark Phillips -Google user
3 months ago
In two weeks, I went to two different Best Buy stores to buy the same item. Both times, whoever they had to check people out couldn't operate the register. Both times I gave up after standing in line for along time. Today, the employee even...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments