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Call Direction Website Reviews

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Best Buy is an electronic store in Macon, GA.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4
(2097 Reviews)
5
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1
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Shaina
Shaina -Google user
4 months ago
I found the vacuum i wanted, but when I Googled for places nearby that had it in stock, Best Buy popped up with it on sale for $224.99. Drove 45 minutes to the store only to stand there for 20 minutes, they wasn't busy,...Read More
Reagan Mathews
Reagan Mathews -Google user
a week ago
0 Stars – Unbelievably Disrespectful Service I waited over 30 minutes for service, only to have the manager tell me that someone else was “more important.” Excuse me? Every paying customer should be treated with respect, but apparently, that’s not the case here. The lack of...Read More
Nina Pryor
Nina Pryor -Google user
2 months ago
My experience was one to remember. First of Steven was a jewel of a gentleman helping me with my heavy bags at the front. I drove in front of Best Buy and he brought them out to me.....addition Jordan in text support (Geek Squad) ✔️...Read More
Dan Merck
Dan Merck -Google user
4 months ago
Walked in to purchase a tv. Long story short, we had to wait over 30 minutes. They had only one sales rep and she was busy but the store was not busy. The manager finally came out. He was not nice, didn’t apologize and had...Read More
Jeremy Blanchard
Jeremy Blanchard -Google user
2 weeks ago
I am amazed at the quality of this (Macon) Best Buy’s customer service. We walked in the store and met Joe, he is not a sales associate, but immediately stopped answered our questions, went and found Chardae to come speak with us. He was so...Read More
Johnathan Collins
Johnathan Collins -Google user
2 weeks ago
Update: The team got me to message them on a social media platform and the open box price guarantee was granted. I wish this could have been done at the store when the manager and employee noted the damage but I am extremely grateful my...Read More
Tammy. Maynette Tyssen
Tammy. Maynette Tyssen -Google user
4 months ago
I love Best Buy but this store it's self was a huge disappointment. The kid that works in the cell phone service area was no help and did not know what was what. Very very disappointing. I have been to many Best Buy stores and...Read More
Jimmy Arnold
Jimmy Arnold -Google user
2 months ago
Has always had anything I needed for my phone, computer, and all electronics. I’ve also bought a washer and dryer and a Bosch dishwasher from there. I’ve always been very pleased with them.
PAA Austin
PAA Austin -Google user
4 months ago
This place is great! Walked in and explained my thoughts to Chardee, and somehow or another, this non tech mom was able to get this hip, knowing young lady to take me to exactly what I was looking for! Yes... maybe it is her...Read More
Brian Hardy
Brian Hardy -Google user
3 months ago
This is the worst Best Buy I have ever been into and it’s a shame. The staff is insanely LAZY and rude. We spent 40 min waiting to see if they had a $70 computer part because they are locked behind a counter now. The...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments