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Best Buy is an electronic store in Chesapeake, VA.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(2294 Reviews)
5
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1
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Sio T
Sio T -Google user
Edited 8 years ago
Compared to other BestBuy show, this is a little smaller, but it has most things electronic lovers need. Parking is not bad. Staff members are awesome.
TDG
TDG -Google user
a year ago
I recently had a fantastic experience at Best Buy while searching for a computer for my mother-in-law, and I felt compelled to share my thoughts! The sales associate who helped me was incredibly knowledgeable and patient. She took the time to understand what I was looking...Read More
Catt Butt
Catt Butt -Google user
a month ago
The Geek Squad assembled my custom built PC, and its been amazing ever since. While it was an overnight project, the team communicated with me and let me know of a minor issue they ran into that was easily fixable, and they were able to...Read More
LaTrendia Russell
LaTrendia Russell -Google user
3 months ago
Wes is the best! I purchased a game online and went to go pick it up at the location near Chesapeake Sq. Mall. Unfortunately, the game looked like a box cutter had gotten to it so it cut side of the game case and the...Read More
Kimberly Thomas
Kimberly Thomas -Google user
4 months ago
The past 2 times I've been in this Best Buy the customer service was outstanding. I had to see the geek squad for my computer and it didn't take them long to fix the problem. Explained what they did in my terms lol...Read More
Christal Saunders
Christal Saunders -Google user
a month ago
Not exactly what I needed in less than 10 minutes the staff was super helpful
Lemon Stockings
Lemon Stockings -Google user
3 months ago
Super sweet staff, didn’t have enough money for my return but I guess that’s not really their fault
Matthew Guilfoy
Matthew Guilfoy -Google user
6 months ago
The associates at Greenbrier Best Buy were extremely knowledgeable and not pushy. They helped to make my experience enjoyable. Highly recommend visiting.
Indrek Konnapere
Indrek Konnapere -Google user
2 months ago
Good selection of open box laptops with excellent prices. Check online first!
Patricia Phillips
Patricia Phillips -Google user
a year ago
FANTASTIC!! My mother and I were allowed to shop without being "jumped" by a sales person as soon as we walked in the store. When we were ready, we were approached, politely, by Donte. He was wonderful!! We went in...Read More
Alicia Thurmond
Alicia Thurmond -Google user
6 months ago
The Geek Squad knows how to take care of their customers. Great customer service!
Andreina Chavez
Andreina Chavez -Google user
10 months ago
Kadin was the best sales associate that I have worked with at Best Buy! He was soooo patient with me, as I was going back and forth on what I was buying. He upsold me on an iPad from a tablet and then upsold me...Read More
Hiram Legrand
Hiram Legrand -Google user
a week ago
Courteous staff and plenty of inventory.
Brian
Brian -Google user
a year ago
If Best Buy were a blockbuster movie, I'd call it "Drones of Destiny," and my adventure began when I showed up three minutes before closing, determined to get a drone for some aerial acrobatics – because, you know, my toaster failed to …
Christopher Tucker
Christopher Tucker -Google user
2 years ago
I've been to this Best Buy numerous times. The staff have always been helpful and courteous. I've made several returns and had no issues with doing so. I have also bought electrics with an extended warranty and when the equipment failed …
April Ford
April Ford -Google user
2 years ago
I've been here three or four times recently for an appliance purchase. I've been helped by four or five of the Associates there and they've always been very helpful knowledgeable and pleasant. They must have a really good manager because …
Paul B
Paul B -Google user
a year ago
We were looking for a vacuum and a ninja foodie. We found what we wanted and were having some doubts, but our sales guy showed up just at that moment. He took great care in our concerns. It turns out everything was on...Read More
Joshua “Lost Texan” Benton
Joshua “Lost Texan” Benton -Google user
a year ago
Had my new stereo receiver put into my 2011 corolla. Great customer Care. Start to finish was an hour and fifteen minutes. They asked for my input on where certain things could be ran cable and mic wise. Will be back to have them install...Read More
Holly Boyce
Holly Boyce -Google user
2 years ago
My experience went well. I was greeted as soon as I entered. I left the representative know what I was looking for and she sent me in the that direction. She called for someone to assist me. I did wait about 10 minutes for that...Read More
Paul Edwards
Paul Edwards -Google user
2 years ago
Daniel is absolutely the right man to help you. He is kind, patient, and helpful. …

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments