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Best Buy is an electronic store in Hoover, AL.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

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4
(3394 Reviews)
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Kisha Davis
Kisha Davis -Google user
a year ago
The staff helped my daughter wish come true through the Make-A-Wish Foundation. They were soooo attentive, patient, and welcoming. We love Best Buy in Hoover, and I'm glad they were a part of her wish. Cedric helped with all her gaming needs. Side note: Of...Read More
Mysti
Mysti -Google user
a year ago
It was quick, easy peasey and the attendant was wonderful! And I got everything I needed! One stop and it was ready in less than an hour! Completely satisfied! I would suggest Best Buy to anyone!
Steven Dodd
Steven Dodd -Google user
Edited 7 months ago
JD, Trace, and Charles were awesome in helping us with our refrigerator. Thank you so much
Treasure Black
Treasure Black -Google user
a year ago
This Best buy was like super Best buy. I've never been in a Best buy this large before. The service was great. It was a little slow but they were nice and friendly and knowledgeable. I only took one photo and I was just because...Read More
William Barnes
William Barnes -Google user
2 months ago
I visited this store with my 10-year-old son last week. We were helped by Bobby who I believe is the store manager. He was extremely professional, courteous, and laser focused on giving me and my son the highest level of customer service. It was such...Read More
Derrick Lovett
Derrick Lovett -Google user
5 months ago
My go to for electronics. Service is always friendly and helpful in-store. Purchases through the app are easy with lots of deals on both in-store and on line available. Same day pick up is great along with fast shipping options, which is very beneficial for...Read More
courtney callis
courtney callis -Google user
a month ago
Huge shout out to Tim (Samsung rep) for guiding me in the right direction for my most recent TV purchase. I feel like he heard my needs and budget clearly and took those details into consideration when leading me into which TV to get. He...Read More
Johnny Segal
Johnny Segal -Google user
4 months ago
Came in today to purchase a new router for my home. Charles approached us upon entering the store. He show us our options and made a recommendation and gave me plenty of directions since I am a little technology challenged 😁. I appreciated the great...Read More
Tim Gillespie
Tim Gillespie -Google user
Edited 2 weeks ago
I brought a roku tv & a Roku tv The stand i brought was not the right one I went back the next morning They sent me too the store manager at the hoover location He gave me my money back the one I wanted wasn't at the trussville...Read More
Bill French
Bill French -Google user
5 months ago
What an experience I had at Best Buy today. Had to make an exchange, and the young lady at the pickup counter made it so easy. She had a great attitude and made the exchange super easy. Thank you for the outstanding...Read More
JW Baker JR.
JW Baker JR. -Google user
2 months ago
Went in to recycle 2 vaccum robots and get my screen on my phone replaced. They took the vaccums no problem. Went to the Geek squad and Rachel looked up my account. She found where I had purchased the screen saver and went and...Read More
Trevor Messer
Trevor Messer -Google user
3 months ago
Great staff, clean AND organized store. Employees look happy to be there and we’re extremely happy to have a customer in the store. Love this place!!!
Maria Willis
Maria Willis -Google user
Edited 2 weeks ago
Great customer service both in store and for online order pick up.
Maxwell Hayslip
Maxwell Hayslip -Google user
2 months ago
Reese was incredibly helpful and cheerful. I wouldn't have ever rated this store were it not for him.
David Handra
David Handra -Google user
2 months ago
Order online with free delivery, that’s nice. I have to pickup this one since I needed it on the same day.
Anthony & Tanner
Anthony & Tanner -Google user
10 months ago
We’ve used Best Buy for various things over the years, but our experience yesterday was the very best to date. We had the pleasure of working with Charles Lawson while getting some new gaming accessories for his birthday. Charles went above and beyond for us....Read More
Pranav Joshi
Pranav Joshi -Google user
9 months ago
I purchased a scooter that actually met the requirements of my daily travel needs at a price that was reasonable after the discount and got delivered without a hitch. Way more options and discounts compared to other stores that offer similar services/products. In fact, I...Read More
Lisa Weldon Payton
Lisa Weldon Payton -Google user
8 months ago
I was very pleased with the service of the geek squad. Alex and Shane did misspell my last name on the paper work when I went to pick up my laptop. It was ironic because we talked about names. They were really nice guys though....Read More
Susan Lamie
Susan Lamie -Google user
5 months ago
Very clean and updated store. Exceptionally friendly and helpful staff. GREAT JIB BEST BUY!
Adam Zeidan
Adam Zeidan -Google user
4 months ago
Wendell was very knowledgeable and kind. Best camera guy I have ever worked with!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments