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About

Best Buy is a leading Electronics store located at 3700 Mandela Pkwy, Oakland, CA 94608. As an esteemed Appliance store, Computer store, Home theater store, Music store, Video game store, and Video store, we offer an extensive range of top-quality electronic products and services. At Best Buy, we pride ourselves on providing an exceptional shopping experience for all customers. Our knowledgeable and friendly staff is always ready to assist you in finding the perfect electronic device, whether it's a cutting-edge computer, a state-of-the-art home theater system, or the latest video game console. We understand that technology plays a vital role in our daily lives, so we strive to offer the latest and greatest products from renowned brands. From smartphones to smart home devices, our selection is curated to meet the diverse needs and preferences of our customers. In addition to our wide range of products, we offer professional installation services to ensure seamless integration of your new electronics into your home or office setup. Our team of experts is well-equipped to handle any technical challenges and provide personalized solutions. At Best Buy, we value customer satisfaction above all else. Our commitment to excellence is reflected in our extensive customer reviews and ratings. Our loyal customer base appreciates the exceptional service, competitive prices, and top-notch products that we consistently deliver. Visit Best Buy today to experience the best in electronics shopping. Discover the perfect electronic device for your needs and let our experts assist you every step of the way. Experience the difference that sets us apart as the premier Electronics store in Oakland, CA.

Best Buy Review Summary

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4
(4320 Reviews)
5
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1
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karolyn van putten
karolyn van putten -Google user
4 years ago
The store had what I wanted/needed AND surprise, surprise, it was on sale! Store was not so crowded that it was hard to avoid others. Browsing room...(see pics). No line to get in or out (cashier). For that visit, at least, 5 of 5.
dennis bermudez
dennis bermudez -Google user
a year ago
Very good customer service and friendly and helpful staffs. The best Best Buy i have ever visited.
David Solomon
David Solomon -Google user
10 months ago
Arrived just before their 10pm closing at 9:49pm. The security guy had already locked the doors, but he was cool and let me in anyway. Store was clean and organized, with lots of items on sale. They had most of what I wanted, and an...Read More
sim manuta
sim manuta -Google user
Edited a year ago
Eric was very helpful in the magnolia department. Took his time and demonstrated the McIntosh Ma252 to me. Eric was very patient and I complete my purchase on the 2nd trip.
Deandre Brown (Dre)
Deandre Brown (Dre) -Google user
3 weeks ago
Today I went to the store location because they had the actual TVs in which I ordered for a family member. I got a greeting once I walk through the doors. The staffing was very helpful and being able to provide answers to my questions....Read More
Chauncey Van Sicklen
Chauncey Van Sicklen -Google user
3 days ago
The store is great, but some, ( not all!), of these young sales clerks need to bone up on their customer service, and realize we are not just there too hassle them away from there "many more important distractions" that tax their ability to...Read More
Icegodlam
Icegodlam -Google user
2 weeks ago
amazing customer service, tons of help on what i’m looking for, recommending me great items for a cheaper spender like myself for my pc when looking for upgrades! They are always happy to help you out wonderful people who can also put a smile on...Read More
Erik Hilkey
Erik Hilkey -Google user
a month ago
Had a great experience here working with Gill and Diego on picking up a TV. They were very helpful and went above and beyond to make sure I was comfortable. Thanks!
Ross Moody
Ross Moody -Google user
5 months ago
I’m surprised to be writing this about Best Buy, but I just had a really standup interaction. Bought a used Sonos product from them and when I arrived it wasn’t a Sonos in the box. Instead of sending me home with a refund and apology,...Read More
Pempen Chiang
Pempen Chiang -Google user
4 months ago
Best Buy: like a tech playground where everything’s shiny, overpriced, and one HDMI cable away from bankrupting me. Staff know just enough to confuse me. 8/10—great for browsing, but I still Google everything before trusting anyone.
Matt Gerhardt
Matt Gerhardt -Google user
4 months ago
Great return policy. I bought a mini fridge, took it home, opened it up, and decided it was too “mini,” and I was able to return it with no hassle. I appreciated that.
Da'Nae Davis
Da'Nae Davis -Google user
4 months ago
I got an adorable laptop and there was great customer service. The employees know what they are talking about and try their best to point you in the right direction for a purchase.
Nathan Purificacion
Nathan Purificacion -Google user
a month ago
Locker pick up experience was good, it's at the exterior so it's available before and after hours.
Kara Romero
Kara Romero -Google user
Edited 3 months ago
Nilan was a rockstar! He helped me select a great television, was quick to ring up the purchase and even loaded it into the truck for me. ***Update*** Unfortunately, the Wi-Fi wasn't working on our new TV, so I had to return it for a refund. Fortunately,...Read More
Nareisha Williams
Nareisha Williams -Google user
a month ago
Thank U My Son needed a monitor for his game I Love the way if its online it days it s there its there Thank U Best Buy Nareisha
Jose L Sanjuan
Jose L Sanjuan -Google user
a week ago
Fast ,and easy to get there,lots of fresh food, good costumer service
Kimiya Williams
Kimiya Williams -Google user
3 months ago
While we weren't able to get what we went for, the staff was incredibly helpful and the store was clean.
s c
s c -Google user
10 months ago
I had the best customer experience with the salesperson, Josiah, today. He is very patient, knowledgeable and informative. He seems to know all about the products I try to know more of and compare with. He spent the time showing and sharing all the details...Read More
Ken Klocke
Ken Klocke -Google user
2 months ago
I purchased a damaged printer, and these guys treated me with respect and no hassle exchange, good outfit
Hayley Sawyers
Hayley Sawyers -Google user
3 months ago
Dustin helped get us set up with a new phone. Amazing customer service!

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