Update all right I had to go back to the store, once I got there the manager totally took care of things. They didn't have another open-box so he gave me a new model tablet for the same price. Pretty cool. So five stars for...
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Update all right I had to go back to the store, once I got there the manager totally took care of things. They didn't have another open-box so he gave me a new model tablet for the same price. Pretty cool. So five stars for that.
So I would say net-net, if you buy something at the store, test it at the store. Don't buy open-box stuff, they are two for two with me selling unusable stuff as open-box.
Original review: Avoid, stick to Amazon, no over-the-phone or chat service post sale, they will tell you to go back to the store.
I bought an "open box" tablet, "a great deal," it turns out it was a return and still had the previous owner's data on it! Fine, I'll reset it, but so far I can't figure out how. Best Buy chat and phone people refuse to help, they just say go back to store.