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Best Buy is an electronic store in Orem, UT.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.9
(3515 Reviews)
5
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2
1
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Jordan Stark
Jordan Stark -Google user
7 years ago
Best buy is a great place to pick up some electronics. If you are in doubt of something this is the place to go there staff is literally itching to answer your questions. Expect at least three of them to approach you while you walk...Read More
Devon Dixon
Devon Dixon -Google user
6 months ago
We had a problems trying to return our laptop and Kent the manager was super helpful and the guy at the front fretting was great too would recommend all their employees are super nice
Calvin Akin
Calvin Akin -Google user
4 months ago
Radio installed into a new-to-me vehicle beautifully!
Kevin Romero
Kevin Romero -Google user
8 months ago
Placed an order online. Super fast and really nice customer service! Great experience
Kc Savage
Kc Savage -Google user
7 years ago
What a Great experience. We've been looking to buy a new computer for a wile now but couldn't find the right advisor an tell we met Jake at Best Buy. He listened to our needs and narrowed down the selection to a few great choices....Read More
Jewels Reumund
Jewels Reumund -Google user
5 years ago
I had issue with getting money back to the BB card on a delayed order I decided to cancel, Finance was useless, went to the store, Supervisor Marshall took Point got the funds released back to the card. Then got another laptop was not …
Janie Mooreland
Janie Mooreland -Google user
a month ago
We had a great experience! We are getting a new TV, and Gavin was very helpful with finding us TVs that were high quality and within our price range. He also explained to us what makes a good TV so we could continue looking on...Read More
Jim Lohse
Jim Lohse -Google user
Edited 2 months ago
Update all right I had to go back to the store, once I got there the manager totally took care of things. They didn't have another open-box so he gave me a new model tablet for the same price. Pretty cool. So five stars for...Read More
Lavonne W
Lavonne W -Google user
a month ago
It was excellent...Payne in computers was intelligent, helpful, patient, answered our questions, and Jaxon in Greek Squad was intelligent, helpful, he is really knowledgable, he took time to explain what they would do. Did things with order and was straight forward. Both were honest...Read More
Alex
Alex -Google user
4 months ago
The staff was helpful, had my items ready to go, and the process was easy. Had a pretty bad experience at other Best Buy locations. This one was actually clean and they have a lot of products available.
Bruce Green
Bruce Green -Google user
2 months ago
I went in looking for a printer and was pleased to see such a large selection of brands and models with reasonable prices. A salesperson found me soon after entering the printer area and was available to answer my questions.
Jayme Joshi
Jayme Joshi -Google user
6 months ago
Recently had a Pioneer CarPlay installed at Best Buy by their Auto Tech Matthew, and I had a great experience. He was very knowledgeable and efficient, getting everything set up in about an hour. When my phone was causing the CarPlay to glitch, he was...Read More
Zac Terry
Zac Terry -Google user
a week ago
Love Best Buy. Usually have what I need without needing to wait for ordering online.
Amy Carpenter
Amy Carpenter -Google user
4 weeks ago
Had what I needed on sale, prices were clear, help from employees was nice without being pushy.
Connor Gable
Connor Gable -Google user
7 months ago
I bought a screen protector specifically at Best Buy because of their service. They put it on for me and the screen protector I bought came with a lifetime warranty. They were friendly and very helpful. I have purchased multiple things from this Best Buy...Read More
Jared Koz
Jared Koz -Google user
4 months ago
Amazing how consistent this store amd most best buy locating are. The staff, for the most part are trained very well and polite
aundre shacklett
aundre shacklett -Google user
2 weeks ago
I could stay here all day and look at electronics and computers my favorite..excellent selection of computers and they are very knowledgeable
Laurence Bunker
Laurence Bunker -Google user
6 months ago
This is a great Best Buy location. Kudos to the consistent store experience. Employees consistently offer help, and most actually have a decent ability to help. It's a great experience.
Jessica lynn
Jessica lynn -Google user
6 months ago
Great service. Having geek squad full tech support is the best. Super fast and easy to get an appt set up.
Christopher
Christopher -Google user
8 months ago
I walked in today just after 5pm & was greeted kindly @ the door! I asked for phone chargers & was shown where to find them. I had a few questions which to buy? So I found Hector. Hector was very helpful & showed me...Read More
Rob Wiseman
Rob Wiseman -Google user
2 months ago
I buy most of my electronics here because of the Total Service contract. Great customer service.
Mr. Ford-Man
Mr. Ford-Man -Google user
8 months ago
Normally, I can’t stand Best Buy. They are the reason we lost so many cool car audio, and home theater shops over the years. I even worked for Best Buy years ago, which made me dislike them even more. But today I had a good...Read More
Philip Fox
Philip Fox -Google user
a year ago
I have been shopping at Best Buy for years. I have their credit card and have used it for many, many things. I love the 24 month interest free financing. I take advantage of that whenever it comes around. I’m just glad there is at...Read More
Maria Bartolo
Maria Bartolo -Google user
a year ago
Came in on May 20th to buy a fridge and we were helped by Mario is Customer Service, he was so nice and so patient with us. He stayed a few minutes after close to help us and he did not complain, he still took...Read More
Jacob Taylor
Jacob Taylor -Google user
a year ago
As I entered the store, I was greeted by a jovial employee who handed me a sheet of deals. My family and I were able to browse the many wares to our hearts content. My daughter was entranced by the Kirby plushie in...Read More
Brooke Diuguid
Brooke Diuguid -Google user
a year ago
I think that Jacob and the older gentleman (he wasn’t wearing a name tag) deserve a raise and a shout out! They helped fix my phone. On top of that, they were veryyy busy and were so kind and helpful to every customer! They also...Read More
Christie Nuttall
Christie Nuttall -Google user
10 months ago
Just had a great buying experience at Best Buy in Orem. I'd researched the printer I wanted, so asked for help getting it. Bryson offered to come right over, hauled the 50 lb. printer to check-out, rang me up, and got it into...Read More
Victor Machado
Victor Machado -Google user
a year ago
Best Buy manages to have good price and I feel like it’s always easy to find what I need when I go there. Their stock is great too so they will usually have what I need. I also liked that they anticipated some of their...Read More
Peter Hagen
Peter Hagen -Google user
a year ago
This is a trusted brand because I have a lot of products from here and they still work. I have had no complaints. The staff is also super kind. They come up to see if you need help and I like that. Also happy to...Read More
Hayden Affleck
Hayden Affleck -Google user
10 months ago
Kent gives amazing service! Helped me and everyone out around me. Met everyone’s needs and very pleased with how fast and efficient he is. Very happy with the service he brings.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments