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About

Best Buy is an electronic store in Memphis, TN.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(3179 Reviews)
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1
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Jeremiah Wooten
Jeremiah Wooten -Google user
6 months ago
Had a faulty dryer that I purchased as an "open box unit." The geek squad guy made things right and they were extremely polite. Long story short I have a brand new one at my home from them and even bought the warranty (which I wouldn't...Read More
Joel Tmsn
Joel Tmsn -Google user
a month ago
Best Buy in Memphis is fantastic! I’m always thrilled with their clearance sales, offering great deals on high-quality tech. The staff is incredibly knowledgeable and helpful, making it easy to find exactly what I need. Whether it’s gadgets, appliances, or accessories, they have it all....Read More
Dorothy Harwell
Dorothy Harwell -Google user
a month ago
Looking to buy a battery pack charger, due to trying charge at work a d someone caused it to fall, damaging my phone. My experience was good. This guy explains the different wattage or components of different one . I got a 20,000 Anker...Read More
Michaela Huddleston
Michaela Huddleston -Google user
a month ago
Absolutely incompetent workers. Placed an online order for my partner to go pick up. He was the pickup person and had his license with him. They still wouldn’t release the order. They called me 30 minutes into the ordeal to confirm he was supposed to...Read More
Miss Lady
Miss Lady -Google user
2 months ago
The best customer service I experienced while last minute shopping Christmas Eve 2024. By that time store associates are usually tired & testy. Every employee I encountered was helpful & courteous. And I really needed help with my purchases because I am not very electronically...Read More
Kelsie McCoy
Kelsie McCoy -Google user
2 months ago
I had an awful experience at this particular Best Buy yesterday. My husband gifted me an Oura ring for Christmas, but it was the wrong size. I took it back up to Best Buy with the receipt just to exchange it. When he originally ordered...Read More
Kee Jones
Kee Jones -Google user
3 months ago
Extremely unprofessional how they handle business when it comes to a delivery. Canceled a delivery without informing they customer, I had to call customer service to find out that a refrigerator that was paid for in full on Dec 7th won’t be delivered til Dec...Read More
Trina Rodriguez
Trina Rodriguez -Google user
4 months ago
There is a young disabled employee deceiving customers he sold us the best buys rewards at 26.99 & lied by charging us regular price $50. I looked at my receipt after leaving and had buyers remorse. We went back that evening and some ill mannered...Read More
Rosalind Guy
Rosalind Guy -Google user
3 weeks ago
Broke my phone and couldn't see the screen but it was still working. They were able to project my phone screen and help me retrieve my mother's last voice mails to me. I have never been so grateful.
Mister Incognito
Mister Incognito -Google user
a month ago
3 months ago, I signed up with the Total BestBuy 1 year membership ($180) to possibly salvage my PC that was damaged by a local shop. I have been so happy about the ground up repair of my desktop. "K" is the technician who worked...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments