Reviews (414) 257-9516 Call Direction Website Photos About
Call Direction Website Reviews

About

Best Buy is an electronic store in Wauwatosa, WI.

Best Buy Review Summary

The summary was generated by AI, based on reviews.

This Best Buy location offers a wide selection of electronics and knowledgeable staff to help with purchases. Customers praise the store's clean and organized layout, making it easy to find what they need. Some reviewers mention long wait times for assistance, but overall, the store provides a positive shopping experience.

Review Rating Chart

Google: 4.2/5

Yelp: 4/5

Facebook: 4.5/5

Trustpilot: 4.1/5

Sitejabber: 4.3/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.2
(3579 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Bill Cleveland
Bill Cleveland -Google user
3 years ago
This Best Buy location on Mayfair, across from the Mayfair Mall is a good location that offers great service. I have purchased several computers, a refrigerator, and lots of lesser items here. The staff is great. I get particularly good help from the folks in...Read More
Davina Anderson
Davina Anderson -Google user
4 months ago
Was greeted respectfully and service was wonderful. I was able to ask questions without feeling rushed and I walked out with the product I needed.
Juan Gabriel
Juan Gabriel -Google user
3 years ago
Staff there are great to talk to and so fun too. Went to buy a 4k bluray player and some 4k movies for the 1st time and had the best time doing so. They really engage with customers and feels like family. I recommend BEST...Read More
Anthony Gifford
Anthony Gifford -Google user
6 years ago
Good Best buy store. You can use the restroom right next to your shopping. They have signs to show you where to pee in the store. It's so nice that people are not just peeing and pooping everywhere. They have designed spots. Yay 😁 …
Shad Muss
Shad Muss -Google user
a year ago
I went here with my friend to buy a chromebook. They had a good selection and were very helpful.
Diane Richardson
Diane Richardson -Google user
5 months ago
Outstanding service all around and the young man that helped with my stove purchase was tops!! He made things clear and we worked quickly through the sale. I am so pleased. I love Best Buy!!
Tasha
Tasha -Google user
4 months ago
Mr. X. Very professionally, knowledgeable, and need to be recognized by higher cooperate management. Buisness doesn't have quality management or employees anymore. Thank you, Mr.X, for making our experience wonderful. We are enjoying our purchases.
Judi Widen
Judi Widen -Google user
5 months ago
I brought my computer into the geek squad because it was dead as a door nail. Alex the tech spent took me at my scheduled time and spent almost an hour with me any my computer - assessing the battery, the operating system, patiently...Read More
Deirdre Bramberg
Deirdre Bramberg -Google user
2 months ago
Helpful staff Great prices I needed a printer & a keyboard I was out of the store in 15 minutes Oh yeah! Go Best buy!
Deborah Avery
Deborah Avery -Google user
a month ago
Today I'd had a fantastic customer service and sales experience with a young man named AJ and he really helped me to resolve my computer laptop problems and I look forward to coming back and working just with him.
Brad L
Brad L -Google user
4 months ago
I am writing this review after having a great experience with the supervisor Max. Max helped me in a professional and friendly manner and was able to help me through a complex situation regarding my purchase and a trade in. Thank you!
Allen Dekeyser
Allen Dekeyser -Google user
4 months ago
Great customer service they are very helpful although store seems to have low inventory of a lot of their products.everything is online and can be ordered on Best buy website
Ed Rose
Ed Rose -Google user
4 months ago
We ordered a open box TV. There was a long drive up there. The TV was ready when we arrived. No surprises. Everything was perfect.
Melissa Mach
Melissa Mach -Google user
3 months ago
The man in electronics was very helpful. He had me in and out in 12 minutes to fix an emergency with projectors.
Debbie Haag
Debbie Haag -Google user
2 months ago
My sales associate was just as helpful this time buying a new phone as he was last time. Unfortunately, I don't remember his name, but he is my go to guy!!
Stephen Glynn
Stephen Glynn -Google user
7 months ago
One of the best (npi) Best buys I’ve visited. A ton of free, accessible parking; friendly and helpful greeters; quick service; and an actual recommendation to another store! When’s the last time you received this kind of service?
Sym D
Sym D -Google user
a year ago
I went to have my 5 year old laptop computer diagnosed because it had been running really slow. I made an appt for Geek Squad to fix the issue. I paid approx $191.00 for a one year service agreement. It does runs a little faster....Read More
Peggy Katz
Peggy Katz -Google user
11 months ago
I received great service from Jayden in the phone department not once but twice on separate visits. I was looking for a case for my iPhone and he remembered selling me a screen protector a couple of months earlier. I pointed out that I’d already...Read More
Tong Yang
Tong Yang -Google user
7 months ago
Joe Verizon rep was able to help my wife and I upgrade our phones on a busy black Friday and helped us save $200. Thank you Joe!
Scott Rothrock
Scott Rothrock -Google user
a year ago
As someone who feels inclined to post about 1 review a year- Elias from the TV department was extremely helpful when I was looking for a desktop computer and there was nobody around in the PC section. Despite not being his department, he came over,...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments