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About

Best Buy is an electronic store in Gilbert, AZ.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(3488 Reviews)
5
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1
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Ann Sherman
Ann Sherman -Google user
3 months ago
They were very busy & we still got what we needed & got out in like 15 minutes- adequately staffed & tons of inventory - thank you!
Sean
Sean -Google user
a week ago
Wanted to love this place. With the slow death of in person retail shopping it was great to walk into a store with lots of inventory, cool showcases and displays and that felt modern. Unfortunately the sales staff ruins it. In the short time...Read More
julie jessup
julie jessup -Google user
2 months ago
We purchased a new GE refrigerator from this store and we had looked at Lowes and Home Depot as well. Best Buy had the best deal so we bought it from them. We set and installation date and my daughter was home to receive it....Read More
M.J. Maldonado
M.J. Maldonado -Google user
a month ago
Took iPhone to geek squad for battery. When I returned home the speaker and battery were not working. Took into a Best Buy near my home. They said they would not work on it because the screen may be an unofficial Apple part. They said...Read More
Vannesa Ramirez
Vannesa Ramirez -Google user
3 months ago
My bf and I live nearby this best buy and are really impressed with the staff and attention to detail! We’ve bought our e bikes here this month and came back on the busiest night (Black Friday) and let me tell you… Jake did amazing!...Read More
Todd Masterson
Todd Masterson -Google user
2 months ago
WORST CUSTOMER SERVICE EVER!!!!!! I bought a HP - 15.6" Touch-Screen Laptop, and returned it for warranty. Best Buy sent it out for repair. 30 days later Best Buy said parts are not available to repair my laptop. Best Buy issued me a store credit...Read More
Scott Clementz
Scott Clementz -Google user
a month ago
Bought a phone holder, it didn’t work properly after like using it for a week. Brought it back under 30 days after buying it as it was a Xmas present. Was told they only offer returns for 2 weeks after purchase, even if the...Read More
Ralph P.
Ralph P. -Google user
6 days ago
One of the reasons I go to Best Buy is for my zag phone screen protector replacement. Unfortunately, this location almost never has my size screen which is an iPhone 13 Pro Max. It’s very frustrating. I always have to go to the superstition location....Read More
Karen Grose
Karen Grose -Google user
2 months ago
Purchased a new phone... good price and super easy to copy old phone to new. Verizon representative was great as well... service with a smile does still exist!
ThreeMallards
ThreeMallards -Google user
3 months ago
Best Buy has good prices, will match on-line prices, and has real people who you may ask about the products. I really need to hold some products before I commit to buy them. One tiny laptop that looked good on line was amazingly heavy. Another time...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics
check icon Light bulbs

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments