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About

Best Buy is an electronic store in Canoga Park, CA.

Best Buy Review Summary

The summary was generated by AI, based on reviews.

This Best Buy location offers a wide selection of electronics and knowledgeable staff to help with purchases. Customers praise the store's clean and organized layout, making it easy to find what they need. However, some reviewers mention long wait times for assistance and difficulties with returns.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

BestBuy.com: 4.5/5

Facebook Reviews: 4.3/5

Trustpilot: 3.8/5

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Reviews & Ratings

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(3409 Reviews)
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Peter Xaymountry
Peter Xaymountry -Google user
a year ago
I stopped by this Best Buy to pick up my online order and to return something. I chose this location because I was eating in the area with my friends so it was convenient. Finding parking was fine on a Saturday afternoon and they have...Read More
flyingbear Hong
flyingbear Hong -Google user
5 months ago
A good location to get keyboards, mouse. Computer sets and laptops. I got my iPad, Dell laptop and desk top computer here.
Martin Escobar
Martin Escobar -Google user
Edited a year ago
Awesome Sales Person in electronics. I got all my presents at Best Buy. They Have it All. One stop shop. I like the new Layout.
Assaf Gefen
Assaf Gefen -Google user
a year ago
Bought here my 2 TVs, both TCL. Very nice and fairly priced. Also snagged a sound bar to go with it. Definitely recommend
Tony Medina
Tony Medina -Google user
5 years ago
This location is a great resource for Photographers. The staff manning that department are knowledgeable in key areas of photography. They know the equipment and which will be most useful to specific consumers. From casual user, enthusiast …
Michael German
Michael German -Google user
a year ago
I had to buy a new TV when my"old" one died on me. I ordered it online, and it was ready in an hour. I went to pick it up, and they brought it out and helped me load it. Super easy.
Barry Sullivan
Barry Sullivan -Google user
a year ago
Came in here to pick up some travel power banks for an upcoming trip Also checked out new Pixel smart watch! Avoided the impulse purchase, but was grateful for the assistance is choosing the correct electronics for my needs.
Ray Mayeh
Ray Mayeh -Google user
Edited 5 months ago
More variety good environment, friendly staff
Kate S.
Kate S. -Google user
3 weeks ago
Review for GEEK SQUAD: Lisa & Adam did a fantastic job hanging our TV. They were professional, punctual and had all the equipment (both the items we purchased and their own tools). Definitely recommend 💯. We're long time Best Buy customers and never disappoint. …
Shelby Saxton
Shelby Saxton -Google user
2 months ago
This Best Buy rocks. The Switch 2 event was a breeze. I was able to get my hands on all the accessories I wanted. I had one issue and the next day I came in and they solved it no problem. I am a happy...Read More
David Pedroza
David Pedroza -Google user
a month ago
Came in to pick up my Google Pixel 9 Pro Fold and was fortunate to be helped by Kamran. Although there wasn’t anyone available at the front when I arrived likely because the store was busy Kamran went out of his way to assist me...Read More
Sean Samaniego
Sean Samaniego -Google user
6 months ago
Harris at Geek Squad provided excellent service! He was pleasant to speak with, patient, and quick to solve my repair issue. His detailed explanations helped ease my mind of the issues I was having. Highly recommend him for any tech repairs!
Jonathan L
Jonathan L -Google user
a month ago
The Samsung rep Dakota, went over and beyond to ensure all data and apps transferred to the new phone I purchased. The phone price was the best among all retailers.
david huezo
david huezo -Google user
4 months ago
This Best Buy has by far the best customer service. Jason at the customer service desk made our exchange so easy, fast, and smooth. He provided exceptional service and our visit pleasant. Thank you Jason.
nini :3
nini :3 -Google user
2 months ago
Spoke with Harris at Geek Squad, was a great help. He explained the functions of my computer, was extremely helpful and patient!
Donathon Luck
Donathon Luck -Google user
a month ago
Great Best Buy location, the remodel recently made everything look much more modern. The employees here are very friendly and helpful
Eran Negbi
Eran Negbi -Google user
a month ago
Very friendly and helpful. Did not have what I needed, so reffered me to a store that had it after confirming it with them.
Mykola Perov
Mykola Perov -Google user
8 months ago
I’d like to share my experience. This isn’t the first time I’ve shopped at BestBuy, and I’ve only had positive impressions so far. The staff always explain everything in great detail, and no one gets impatient if I don’t immediately understand English. Moreover, about a month...Read More
Dorothy
Dorothy -Google user
7 months ago
This review is for Johnathan from the Geek Squad. Came in for an issue with a laptop and left beyond happy with the replacement. He was super helpful, informative and swift with the solution. Thanks again for the help, Best Buy!
Globevm
Globevm -Google user
6 months ago
I had the pleasure of working with Dwayne George, and I couldn’t be happier with the experience. He is incredibly helpful, kind, and genuinely caring. His professionalism and dedication made all the difference.
Jason Hertz
Jason Hertz -Google user
9 months ago
This place is amazing and nobody does my dog's hair like they do. I've been to so many places and no one even comes close not to mention the places very clean, and they do the grooming right in front of everyone so you know...Read More
Alex Llorens
Alex Llorens -Google user
4 months ago
After checking in, the associate promptly came out and deliver the product. Very friendly.
Risen Video
Risen Video -Google user
a year ago
Friendly and knowledgeable staff. Plenty of parking. …
Lida S
Lida S -Google user
2 months ago
Thank you Steven and Harris from geek squad for excellent service.
D P
D P -Google user
a year ago
The staff here has been so helpful and amazing every time I visit. In the past 4 months, I've had to purchase home appliances, a new computer and various other items. I do my research, but on some things I don't understand, …
Omar Zelaya
Omar Zelaya -Google user
3 months ago
I was past my return date on a monitor. The customer service rep made it possible for me to return it through one of their services.
Sk “SkKk” KB
Sk “SkKk” KB -Google user
a year ago
Today at Best Buy, I met a gentleman named Ronni Bejines and had an excellent experience. I purchased a Bosch washer that had issues within a month, but Ronni was kind enough to help me swap it for a different product and took great care...Read More
Zach
Zach -Google user
7 months ago
I guess a mixed experience. The product stocking on the shelves was a bit of a confusing mess for the product we were shopping for. The customer service desk guy kind of went above and beyond, so ye was awesome.
zohreh taei
zohreh taei -Google user
a month ago
Great place I became friends with an employeee
JoeAnne McCormick
JoeAnne McCormick -Google user
Edited a month ago
My laptop died Summit appointment with the Geek Squad I waited about 10 minutes even though I had an appointment and there was nobody in line they kept saying they will call somebody to assist me the store had a lot of people in it...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics
check icon Light bulbs

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments