Reviews (704) 218-5750 Call Direction Website Photos About
Call Direction Website Reviews

About

Best Buy is an electronic store in Monroe, NC.

Best Buy Review Summary

The summary was generated by AI, based on reviews.

This Best Buy location offers a wide selection of electronics and knowledgeable staff to help with purchases. Customers praise the store's clean and organized layout, making it easy to find what they need. However, some reviewers mention long wait times for assistance and inconsistent pricing.

Review Rating Chart

Yelp: 4.1/5

Google Reviews: 4.3/5

Best Buy Website: 4.5/5

Facebook Reviews: 4.4/5

Trustpilot: 4.2/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4
(55 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
James Fetter
James Fetter -Google user
5 months ago
Kyle and Devon I think was his name were MASTERFUL helping me with my computer needs. I was having issues with it after an update and these two were consummate professionals at THE TOP OF THEIR GAME!!! God Bless you guys and I...Read More
Transformation Builders LLC
Transformation Builders LLC -Google user
a year ago
Came in to purchase laptops for schools and Josiah was so helpful and knowledgeable. He was the nicest store associate we’ve interacted with. Purchased laptops at the great price.
Elchin Murad
Elchin Murad -Google user
6 months ago
I purchased a 75" Samsung QLED TV and opened the box on the last day of the eligible return period. Unfortunately, I discovered that the TV was damaged. I went to the store and spoke with Austin and Ace, who reassured me that their Team...Read More
Charles Sanders
Charles Sanders -Google user
3 months ago
John R. listened to my needs, found a product that wasn't in stock, and ordered it for me. Great service!
J K
J K -Google user
a year ago
I went in for some issues I was having with my desktop, and Josiah really helped me out! He explained all the reasons I could be having problems and offered up multiple solutions. If I ever have more questions I know where to go! Lovely...Read More
Martin Pettigrew
Martin Pettigrew -Google user
11 months ago
Compact store with mostly electronics/laptop/desktop/monitors… they had the laptop I was looking for in stock. Great service and education from Ace. Thank you
Wally Walker
Wally Walker -Google user
a year ago
Great service. I have been in several Best Buy’s for several needs. Every time and every store has provided me excellent service and/or advice.
Leigh Broome
Leigh Broome -Google user
a year ago
Must see Austin. He is super informative and great to talk to. He was literally the only person who seemed happy to be working and visited everyone.
aneidra hill
aneidra hill -Google user
2 years ago
Johan is the best. I walked right in and he was there to save me a lot of hassle and confusion. I didn't know much about the lab tops and I learned so much walking out the door along with the one I...Read More
Rough Mountain
Rough Mountain -Google user
2 years ago
Tech Josiah was knowledgeable. He knows the tech he is dealing with. Solved a big problem, saved my time! Ambience of the store is very good.
dog
dog -Google user
2 years ago
amazing supes amazing service best store around. product is bit sparse (small store). you won’t find better service anywhere else. 10/10
arnold price
arnold price -Google user
a year ago
Great service and extremely knowledgeable and helpful staff. Manager went above and beyond. Thanks!
bluespark
bluespark -Google user
a year ago
Great store got what I needed very fast staff was very patient.
David Millsaps
David Millsaps -Google user
a year ago
Great service and just what we needed for the new phone replacement!
Linda Smith
Linda Smith -Google user
2 years ago
Personnel was very helpful and friendly, store was very clean, well stocked and organized
Patricia Shankle
Patricia Shankle -Google user
2 years ago
Great customer service. My order ready ahead of time.
Kyle Crump
Kyle Crump -Google user
5 months ago
Great Customer service
Sharon Taylor
Sharon Taylor -Google user
a year ago
Muhad, was extremely excellent!!! Great service!
Raymond McNeil
Raymond McNeil -Google user
a year ago
Fast & helpful customer service.
eric pape
eric pape -Google user
2 years ago
Great experience from the Geek Squad

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Amenities

check icon Gender-neutral restroom

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

People Also Search