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About

Best Buy is an electronic store in Oshkosh, WI.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.9
(1573 Reviews)
5
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2
1
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Kyle Galla
Kyle Galla -Google user
2 weeks ago
I had a dishwasher for a little over a year and the product began to leak. Geek squad came out within a week to inspect the issue, but had to return to change the door out due to a seal. However when they returned a...Read More
C H
C H -Google user
9 months ago
I have to update on another great customer service experience I had. Today, a young guy named Spencer helped me with my S24 ultra purchase. He was incredibly helpful and polite to me and very knowledgeable of all my options. I left the store happily...Read More
Michelle Henrikson
Michelle Henrikson -Google user
5 days ago
Best buy in general. Received an order online from Best Buy and they never checked that it was formatted properly or ready to go. It's an expensive paperweight. Finally got a supervisor who said he would send me a replacement 2 days later. Only to...Read More
Ruby Polanco
Ruby Polanco -Google user
a month ago
So, I have an older car and wanted remote start in it. I found a product on the Best Buy website, or so I thought. I called the customer service line and spoke with a super nice man named Gary. He assured me this particular...Read More
Bob Barron
Bob Barron -Google user
a month ago
I purchased a TV at this Best Buy using my debit card and a week later I discovered an unauthorized gift card charge originating from Best Buy. After navigating through a half dozen phone menus no one can tell me anything about this charge. Beware.
Amanda Rajek
Amanda Rajek -Google user
4 months ago
Store was clean and in an easy location to get in and out of. Definitely need more staff. The ones that were there were working hard but it was obvious that they were overwhelmed. Very helpful person at the Geek Squad counter as well as...Read More
Michael Wazowski
Michael Wazowski -Google user
4 months ago
Visited on 12/24/24 to return a soundbar and get a different one with better compatibility for our TV. Staff was immediately attentive at the door and brought out a new bar, completing the return and purchase in under 5 minutes. Could not have gotten that...Read More
Faith Strong
Faith Strong -Google user
5 months ago
I was there yesterday with my daughter and the associate named Logan was very knowledgeable and friendly. I asked for directions twice and both times he knew exactly where to find what I was looking for. I will definitely be returning when I...Read More
Brian Pistorio
Brian Pistorio -Google user
4 months ago
I was very happy with the help I received today. I wanted help with surround sound receivers. Eric was the associate who helped me. He did a great job of listening and diagnosing what I needed. He was very patient, kind and thorough. It was...Read More
Jo Green
Jo Green -Google user
4 months ago
These people here are not knowledge about anything other than selling you stuff. I was told I'd get 10 percent of my first purchase if I opened a card. No one said it would be in the form of gift certificates and stipulations. I swear...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments