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About

Best Buy is an electronic store in Fairfield, CA.

Best Buy Review Summary

The summary was generated by AI, based on reviews.

Best Buy at 1547 Gateway Blvd offers a wide selection of electronics and knowledgeable staff to help with purchases. Customers praise the store's clean and organized layout, making it easy to find what they need. While some customers have reported issues with returns and exchanges, overall the store provides a positive shopping experience.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.4/5

Best Buy Website: 4.5/5

Facebook Reviews: 4.3/5

Trustpilot: 4.1/5

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Reviews & Ratings

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(1561 Reviews)
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Sir Jones 78
Sir Jones 78 -Google user
2 years ago
I was greeted and directed soon as I walked in. Pleasant atmosphere. I bought a TV. I was pleased with their customer service. I will return for any other electronic needs
DannybOi Rodriguez
DannybOi Rodriguez -Google user
3 years ago
Been coming here for years and this store always has what I need. Customer Service is on point.
Ron Erickson
Ron Erickson -Google user
Edited 4 years ago
Shopping for a new over the range microwave . I bought a amana for $199.00. It works great. I had a G.E that cost over $500.00 only lasted me 3 years. Board went bad. Price of board was about what I paid for the microwave...Read More
Jon S
Jon S -Google user
a week ago
Went to pick up a Samsung Bespoke microwave. Couldn't have asked for better service. They were very efficient and quick. Even had time to suggest good eating spots close by. Highly recommended...thumbs up!
Brian Caines
Brian Caines -Google user
Edited 5 months ago
Understanding this isn't a normal Best Buy (never could get them to answer the phone either), but an outlet, you can find some good deals. I bought a A95L and Bravia 7 TV both in very good shape. When I went to replace the TV...Read More
Kendall Mullen
Kendall Mullen -Google user
3 months ago
Fast friendly. I was picking up for my friend it was easy for him to assign me as the person picking up, showed my identification and I was out the door
Dave Smilie
Dave Smilie -Google user
10 months ago
We drove 3 hours round-trip to pick up an appliance that we found online. before we even entered the store, we were greeted by three workers who were loading an appliance at the time. Within 5 minutes of browsing for other items, we...Read More
Stephanie
Stephanie -Google user
a year ago
We had a great experience buying a washer/dryer and smart fridge here. A super nice and knowledgeable guy named Mike helped us for a really long time and was insanely patient with our indecision and countless questions. He also got us some big discounts on...Read More
Tommy Slaight TXS (Jade Eagle)
Tommy Slaight TXS (Jade Eagle) -Google user
7 months ago
I purchased a cube GPS for a vehicle and it’s the best purchase I’ve done in a long time what I like is it’s deep sleep option it automatically sets in and lasts up to 6 months and placing a fence option is a great...Read More
Alexander Drukov
Alexander Drukov -Google user
9 months ago
There were some small issues with my purchase, and Best Buy store team with Best Buy customer support were very professional, respectful and helpful. I am recommending this store for you if your want to buy appliances for your home or business
Brenda Melendez
Brenda Melendez -Google user
9 months ago
I had the best experience buying a phone at this location. If anyone ever needs help with a phone ask for Rosa she knows what deals are going on and can answer all your questions. THANK YOU ROSA!
jewels bouche
jewels bouche -Google user
4 months ago
The vibe is amazing...the store had exactly what I needed.
Aaron J Garcia
Aaron J Garcia -Google user
Edited 5 months ago
Building permit for remodel as a Best Buy Outlet has not been approved yet but the interior demolition permit has just been approved. It's been a slow process and they are not meeting their target date for re-opening, that's for sure. (7/31/23)
Trinidad Pena
Trinidad Pena -Google user
a year ago
We have been here a few times on our way to the outlets. John was very helpful answering all our questions about the oled LG tvs. We appreciated his patience and knowledge. Great job John!
Ben Turnbow
Ben Turnbow -Google user
6 months ago
The staff was courteous, helpful and loaded my washer and dryer for me
Enovy Johnson
Enovy Johnson -Google user
2 years ago
I had such wonderful experience at Best Buy with Gabriella Garcia and her associate went above and beyond their job today to make sure I received my my washer and dryer delivery in a reasonable time. What I thought was going to be a complete...Read More
C w
C w -Google user
7 months ago
Mike was so patient and kind hands down the BEST customer service I've received in a while
Magesh
Magesh -Google user
3 years ago
TV purchase was quick, easy and cost-saving. Installation was done very well at a reasonable price by Geek Squad who were professional, efficient, knowledgeable and helpful. We did need to return one item but got it done quickly and easily thanks to helpful and friendly...Read More
Just Me
Just Me -Google user
7 years ago
The store is very clean and organized. The staff is very friendly and helpful. The prices are very fair. The parking lot is well lit at night. Plenty of free parking. Handicap parking & easy access available. I was very impressed. As soon as...Read More
Craig Perry
Craig Perry -Google user
5 years ago
I am constantly pleasantly surprised by the level of customer service at this location. I have bought 3 TV'S in the last year and every time the staff was very helpful. My favorite part about this location is their selection of PC gaming hardware....Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments