At first, I had an issue with a computer that wasn’t handled properly by a Geek Squad associate, which caused unnecessary back and forth with customer support. However, once Kevin, the manager, got involved, everything changed. He was professional, attentive, and genuinely pleasant to work...
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At first, I had an issue with a computer that wasn’t handled properly by a Geek Squad associate, which caused unnecessary back and forth with customer support. However, once Kevin, the manager, got involved, everything changed. He was professional, attentive, and genuinely pleasant to work with. Thanks to his help, what started as a frustrating experience ended on a very positive note. I truly appreciated his effort, and I left happy with the outcome.
Thanks Kevin