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About

Best Buy is an electronic store in Hillsboro, OR.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4
(3401 Reviews)
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Betsy H
Betsy H -Google user
4 months ago
Crazy busy on a Saturday afternoon. We went in to see about buying a laptop. They are using a "new to us" system where you notify an employee using your phone that you would like some help. Kind of weird. The employees we did encounter...Read More
Tony H
Tony H -Google user
a year ago
Stop my Best Buy today to get a new phone, the Samsung S23 ultra. While looking around the store, I noticed all the different types of electronics and products they carry. This store is pretty big compared to other Best Buys I've been at. The...Read More
Borce Atanasov
Borce Atanasov -Google user
2 months ago
Had an amazing experience with Jeff and Caden. Both of them were Super friendly. Caden asked me if I needed help right away and was able to ask great questions to find out how to help me. He called over Jeff since he knew more...Read More
Kerry Fuhrmeister
Kerry Fuhrmeister -Google user
3 months ago
Best Buy was busy. Their floor staff was very attentive and provided help quickly. We had a specific question about a Spotify gift card. Our question was answered to the best of the employees knowledge, meaning he wasn't dismissive or just made something up for...Read More
HuiEn Gilpin
HuiEn Gilpin -Google user
2 months ago
I called the store verify the ability to return an open item within the period and they told me I could on the phone so I went it. At the store they said I could not return it and that they had no record of...Read More
Diane Westcott
Diane Westcott -Google user
4 months ago
We went shopping for 2 new TVs. Looked like great prices but we where in the store over 45 min and all the help just walked buy us. I had some questions about installation but there was no one at the desk to ask....Read More
Melissa Chee
Melissa Chee -Google user
3 months ago
$2300 Sony TV stopped working in 5 months. Paid for Best Buy to install. Best Buy doesn’t do anything but refer to Sony. Sony says you have to dismount before their service people come.
Brandon Dailey
Brandon Dailey -Google user
3 weeks ago
Ordered an item online from the store that said it was 100% available and was ready for pickup. I ordered it and went to pickup the item only to be told that despite me having the item marked as READY for pickup, they no longer...Read More
Amy P
Amy P -Google user
4 months ago
Made an appointment at Best Buy to get IPhone battery replaced. Here we are 30 minutes and counting only to be told they don’t have one in stock and they have to order one from Apple because they don’t stock batteries. I’ve been and done...Read More
David Connors
David Connors -Google user
2 months ago
Reserved a range for pickup drove to store from Vancouver… the manager Will was completely unhelpful. I was willing to move the credit towards buying another appliance and he was very dismissive rather than helping to solve the problem the store created. Had borrowed a...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments