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Best Buy in Chicago

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4.2 (1800)

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Best Buy is an electronic store in Chicago, IL.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2

(1800 Reviews)

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Sonia-Rose Lyle -Google user

2 months ago

It's a nice place to buy electronics and home appliances. Employees were available if I had questions and were welcoming.

Vandes Jackson -Google user

3 months ago

I'm a busy creative professional, and Best Buy made a late-night purchase a breeze. John was patient and expertly guided me through the gimbal options. His assistance ensured I made the right choice. I'm a satisfied customer and will be returning for future tech needs!

Mony Hy -Google user

6 days ago

I had purchased a screen protector from Best Buy. When I made the purchase, installation was included. Unfortunately, the screen protector was poorly installed. It is developing air bubbles underneath. I requested a refund or exchange. Admittedly, I didn't have the receipt, and...Read More

Taylor -Google user

a week ago

I had a great experience at this Best Buy who had friendly and helpful staff. An employee greeted me, walked me to the camera products I needed, and offered suggestions without being pushy. While a few items were out of stock, they quickly checked online...Read More

Nathan Robinson -Google user

a month ago

Placed a pickup order at 8:00am to pickup after work. Chose Best Buy over buying online on a $1200 order so I could pick it up same day as promised. My order is still stuck in “preparing” and I was never given an update on...Read More

Chris Liu -Google user

a month ago

Man it crazy how far brick and mortar stores have fallen. I remember as a kid how full best buy used to be. The employees are still super helpful. I bought my phone here and it went well. Friendly staff. Easy to find parking.

Chavez Carter -Google user

3 months ago

I’ve been a loyal Best Buy customer for over 15 years, but my recent experience was deeply disappointing. Although the company advertises a price match guarantee, David, the store manager, and Evelyn refused to honor it. Not only did they decline the price match, but...Read More

Leslye C -Google user

3 months ago

At a different Best Buy, I was told I couldn’t do a trade in for my AirPods because I didn’t have the charger but here they helped me quickly and actually knew what the policy was for trade ins. They were helpful with the price...Read More

Do8y B -Google user

3 months ago

Relatively good range of all sorts of goods, but limited selection of each and be prepared that they recommend, ironically, that you buy the item online. The young and overwhelmed staff is trying, but mostly failing to give adequate service. Still very friendly, ...Read More

TJ H -Google user

a month ago

Last two items I went here for were not in stock. Left both times and purchased via Amazon and were delivered the next day. I would love to buy that smart watch and tv soundbar at a brick a motor store. Maybe next time

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Assembly service

Repair services

Planning

Quick visit

Recycling

Electronics

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

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Best Buy Review Summary