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Bert Williams & Sons Inc is an auto parts store in Vallejo, CA.

Bert Williams & Sons Inc Review Summary

The summary was generated by AI, based on reviews.

Bert Williams & Sons Inc is a reliable auto parts store with a wide selection of products and knowledgeable staff. Customers praise their fast and friendly service, with many reporting quick turnaround times for orders and repairs.

Review Rating Chart

Google: 4.8/5

Yelp: 4.5/5

Facebook: 4.9/5

BBB: A+

Yellow Pages: 4.5/5

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Reviews & Ratings

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4.3
(135 Reviews)
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G W
G W -Google user
4 months ago
They didn't have the part I needed, but they did their utmost to locate it, including calling a dealer (on their own initiative!) and using my photo of the manufacturer's imprint stamp on the part to try to find it in a database. Cam...Read More
Zaify K
Zaify K -Google user
6 months ago
READ FIRST BEFORE GOING. Very surprised how this place has a 4-star rating, and not 1 star. We bought break pads and rotors from this place. The guy at the front said they would accept returns, and gave a warranty for 1 year. Within a...Read More
John Badgett
John Badgett -Google user
6 months ago
Absolute trash service. Don't go there unless you want to be scammed and want to receive terrible service.
Louis Neves
Louis Neves -Google user
5 months ago
Customer service over the phone is terrible and rude After I was put on hold for over a long period of time. Twice
D.J Mendoza
D.J Mendoza -Google user
6 months ago
My go to party store in Vallejo. Super knowledgeable associates and always have the hard to find parts.
Bruce H Dogg
Bruce H Dogg -Google user
3 years ago
Best place for car parts....if you want extremely knowledgeable, friendly staff and great prices. They have everything, or can get it quick. They'll also help you figure out what you need, if you're unsure Fantastic family business, and a great spot to be...Read More
Nicole Billups
Nicole Billups -Google user
2 years ago
Very nice lady! She helped me get a great battery and waived the difference I didn't have at the time. I 💕💕💕 this place! Shop here because they are well knowledgeable in their industry of car parts! …
Charles gomez
Charles gomez -Google user
2 years ago
Most unreliable unorganized place will double bill for parts, send the wrong parts even when described correctly over the phone, will then later send the correct ones and "forget" to refund for the wrong ones. Out of the several orders I've made, 85% of them...Read More
Gretchen Zimmermann
Gretchen Zimmermann -Google user
12 years ago
Excellent customer service, both in person and over the phone. Their primary clientele are local repair shops and municipalities - don't expect another Autozone clone when you go in there. My neighbor who is a retied truck mechanic recommended them highly. They sell refurbished...Read More
Gary Ritchie
Gary Ritchie -Google user
7 years ago
Sold me a used electric fuel, that when I pulled the rubber plugs out a shot glass of some liquid came out on me and the floor. When I told the salesman what happened he gave me a refund which was fine but when I...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

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