I had a great experience at this Verizon store! Like most Verizon visits, it wasn’t quite as fast as I hoped-but everything still got taken care of in a reasonable amount of time, and the service was excellent.
The whole staff was super kind, especially with...
Read More
I had a great experience at this Verizon store! Like most Verizon visits, it wasn’t quite as fast as I hoped-but everything still got taken care of in a reasonable amount of time, and the service was excellent.
The whole staff was super kind, especially with my 11-month-old daughter. They let her crawl around and play while I handled everything, which made the process so much easier for me.
I want to give a special shoutout to Jay-he was incredibly helpful, very upfront, and genuinely seemed to care about making sure I had everything I needed. I overheard him helping another customer too, and it was clear he treats everyone with that same care and attention.
There was a mix-up with some information I was given about a product warranty, and when I came back in to get it sorted out, Jay and the store manager corrected the issue for me at no extra charge so I could get my warranty registered properly. I really appreciated how they handled it.
All in all, I left feeling taken care of and valued as a customer. Thanks again, Jay and team!