Nobody writes a review for a souvenir shops unless it’s a REALLY bad experience. All the poor reviews are 100% true, not fake. Which is really unfortunate since this location has a unique advantage of being able to apply any print design to any shirt...
Read MoreNobody writes a review for a souvenir shops unless it’s a REALLY bad experience. All the poor reviews are 100% true, not fake. Which is really unfortunate since this location has a unique advantage of being able to apply any print design to any shirt for their customers. So instead of being smart business owners with this unique service, they’d rather swindle their customers to make an extra $10-$20 and lose business. I’ve experienced some whacky customer service, but this joint takes the gold medal. The older lady was trying to sell my daughter a sweatshirt like a door salesmen trying to get into your house to close the sale. Um we literally came there to pick out a shirt. The lady WOULD NOT leave my daughter alone. In the meantime, anything that I glanced at made the old lady pounce on me to buy. This went on for 20 straight minutes of borderline customer service harassment (if there’s such a thing). My daughter eventually was able to concentrate and find a sweatshirt (with me buffering the lady). Lady says “everything is on sale!”, get any print you want, “only takes 10 seconds!” We approached the counter where a man (I’m assuming her son) was working. The price tag was $39.99, I’m thinking probably $35 cuz “everything on sale!” The man presses the print on, and it looks GREAT! Then the lady starts telling me to pay, cash or card, I said card and then she’s being pushy to give him my card??? I asked the man what my total is and he says $54.91. lol what? I honestly would have paid $65 if they left us alone and were straight forward with their pricing. The man said it’s $10 for the print. I looked at the lady and told her “all you said was it takes 10 seconds, and nothing about $10”. She said she did but she really did not mention it once. Complete liar. Plus I thought “everything was on sale”?? I said I’d pay the sticker price of $39.99, man said no, says $45. Oh boy, here we go. I decline and he says, “what, you think you going to get shirt across the street for $10???” I replied with, “you don’t talk to customers like that” and my daughter and I kindly declined the sweatshirt and left. Again, they have great stuff, so just make sure to confirm price AND VERIFY how much the shady man runs your card for! Or go in for a great visit if free entertainment of how NOT to run a business. Again, I would’ve paid $65 for the sweatshirt if it was a straightforward non harassing swindle experience. But this made for a GREAT vacation story!! We stayed with family you complete pinhead.
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