Beach City Pawn and Discount Guitar in Huntington Beach

Highly recommended! this store is very special! 1- inside there you will find a great variety of very interesting things! from musical instruments to some bicycles! 2- the place is very organized, clean and the atmosphere is friendly 3- the staff is very friendly and very knowledgeable about the products they have! I felt that they almost hugged me because of how kind they are haha. 4- Eric (the owner) is a very friendly and sincere person with prices! He is there waiting to help you! As a recommendation: they need more web optimization and create an internet sales channel since for entrepreneurs like Eric it would open up many opportunities and they will be able to reach more customers.

I’ve been to several pawnshops over the last 60 years and I don’t put bogus ratings up for anything they couldn’t pay me to do it. Let me tell you Beach city Pond Beach city pawn and their staff is consistently incredible. Do you wanna talk about price points and customer service, even my dog Panda gets upset if I don’t stop by there once a month at least . They just go the extra mile with everything I mean today Mat Took a Tiffany bracelet and made it look beyond new just out of his own time. I can’t recommend these guys high enough they’re real.

I came to this place seeing the good reviews, but it was a terrible service and experience overall. I came here to have my guitar fixed by their luthier Miguel, but after getting it back I see that he made my guitar much worse and now it doesn't function correctly at all. I contacted him to see what happened, but I just heard excuses like " we only do minor repairs here" and " I wasn't there the day you dropped it off so I couldn't tell you that I wasn't able to do the work." Then why did he bother taking the repair job if he knew he was not qualified? Now my guitar's pickup switch barely functions, he completely got rid of a tone in the rhythm circuit (my guitar is a Jazzmaster) and he inserted the pickup switch in a very sloppy manner (it was inserted crookedly and not perpendicular to the strings). He justified the sloppy placement by telling me someone will have to open it up anyways so it doesn't really matter how the switch gets placed in. It tells me a lot of what he thinks of his own work. I do not recommend coming here for luthier services. Miguel refused to give me a refund, apologize or bother offering any sort of solution for his botched job. He absolutely ruined my instrument. Thanks for getting back to me Mat. In response I have this to say: 1.) Yes, Miguel was not there in person to diagnose the problem himself when I brought it in. However that still doesn't explain why he felt he could still get the job done when he clearly didn't have the ability to do so. As a side note I also didn't know that this was a customized Jazzmaster (I was told it was stock when I bought it used, you were the first luthier I brought it to). Again, this still doesn't excuse why Miguel still went through with it when all he could've done was tell me that he couldn't get the job done. I would've been alright with it, I would've just taken the guitar back and that would've been the end of that. But here we are. 2.) Leaving a screw "loose" is different from placing in a switch "sloppy;" in this case as I mentioned in the review Miguel placed it in such a strange way that now when I strum I would have to flick the knob from an awkward angle. When I was there in person Miguel explained to me that he placed in the switch loosely so that someone else can go in since he couldn't get the switch to work with the pickups. I said it was fine as long as he got the switch working and as long as my guitar had the same functionality as before. I was assured this was the case. 3.) It clearly was my mistake to leave your business without trying out my guitar there first. Miguel said he fixed the switch and everything was working fine except for one of the pickups. It was only when I brought it home that I heard just how badly he messed up. Now my Jazzmaster only works in its "rhythm" mode and if I were to flick it back to normal, the pickup switch he installed doesn't do a single thing and worse yet, my guitar no longer produces sound in this position. When I called Miguel to ask what happened he said "something inside the guitar must've gotten loose while you were taking it home." By the way, when he told me this he let out a small laugh; he clearly was not taking this seriously. So why do I think a refund is appropriate? I was very excited to get back my Jazzmaster, and I really trusted you guys to get it fixed, not to make it worse than when I brought in. After seeing and hearing the extent of how badly of a job he did with my guitar and how it feels like you guys are trying to paint me in a dishonest light by making it seem I'm leaving facts out, I'm very displeased with this entire experience. This is my first time dealing with a luthier, and quite frankly dealing with you guys has been an awful experience.

Hands down one of the best shops around. Intelligent and friendly staff that will work extremely hard in helping you get your hands on some sick gear. I had Mat help with one of my purchases and he went beyond expectations. Genuinely impressed and extremely happy. If you are looking for equipment and or gear you should def stop and check it out, especially Mat. Thank you so much <3

These guys at Beach City Pawn are some of the most helpful and caring brokers I have ever done business with. Most brokers are out to see how much they can charge for every and anything they can I went in to purchase guitar strings even though I needed to replace my whole set up for busking. Yup, you guessed it. Huntington Beach dirt bags stoled my whole set up. Anyway I let them know what happened and what I was doing and they hit it big with me. They gave me a discount on a mic stand and threw on a 1/4 inch cable for free and now because of them I'll be playing with Amplification again. So here's to the two guys who helped me out. Next time I'll be sure to get your names Signed: A loyal cust. for life 😎

Friendly, intelligent staff. This is the only place I trust when seeking out the best deal for my precious metals. Been a loyal customer for over twenty years. Always fair, always happy to see you. Proud to have them in my town. GREATEST PAWN SHOP OF ALL TIME.