Bay Power San Jose in San Jose

Counter staff is great! Friday afternoon I rode my scooter to your facility to get a main breaker for my house,after buying the breaker my scooter would not start, your staff jump started my scooter, made it back home to make the repairs. Super friendly! Will recommend you to everyone I know! Thanks

These guys exhibit old school customer service! They know their products and spend extra time to answer questions and provide the right solution. They have an amazing inventory of new and refurbished parts (all warrantied) including hard-to-find circuit breakers for older homes and businesses. Highly recommended! Ask for Steve M, their inside sales guy if you go up to the counter.

Outstanding! It's sad that Service is not what it used to be. However, the people at this company really understand the concept and apply it. I had a very strange failure of a 30-year-old 200amp circuit breaker that no one else could figure out what it was or where to look for one. Jarritt at the San Jose location was the only one out of at least 10 suppliers that asked the right questions, asked to be sent images of what I had and came up with exactly what I needed that arrived on my doorstep in 48 hours.

I have been coming to Bay Power (Bay Breakers) for close to ten years. I was working for a cell tower company that provided power upgrades from 3G to 4G technology. I was the electrician that assisted in the power upgrades. I would do several upgrades & look forward to bringing those breakers that were removed to Bay Breakers (at the time). I was recycling, at the same time making a few dollars for bringing in the used breakers. The last couple times I brought several breakers that were removed from older panels for a new electrical service upgrade. A gentleman didn't even look at the crate full of used breakers but shaking his head he told me that he couldn't use any of them. So today I had a similar experience happen. I called last week to verify that Bay Power was still buying used breakers. The gentleman on the phone told me yes. He asked the type of breakers. I let him know that it was 15 and 20 amp arc fault breakers. He said "Yes we buy those breakers, bring them in". When I arrived Harry let me know that they could not use those breakers, because they are arc fault and not arc fault/gfci style breakers. I let him know that I called & was told that they would buy the arc fault breakers. "No" he said. We usually get either larger breakers or arc fault gfci. I asked for his manager, he said he is the supervisor. So I went back inside. I met Aaron. I found that all of those arc fault breakers were actually arc fault/gfci breakers! Aaron let me know that they still didn't need any of those breakers. He said "They don't need those, we have enough". Not consistent with what Harry said at all. I have not only brought breakers to sale, I have also purchased plenty of breakers in the near ten years from Bay Power. I will never again go to Bay Power & will refer my fellow contractor friends to out of state distributors for any electrical breakers or panels. Thank you for responding to my post. As former Electrical Instructor at a trade school along with currently operating a small business (electrical) I understand the importance of inventory. I hope your training helps your employees to not tell the customer "No" without looking at the inventory (in this case breakers). This has happened to me the last two times I've driven from Oakland to Bay Power in San Jose. The first instance I had just left the gym, so I had sweats on. I had a crate full of breakers (different sizes). I asked the worker if I could sale any of the breakers. He was shaking his head saying "No we don't need those". He didn't even look at the crate of breakers. This was pre-pandemic.. When I arrived a couple weeks back with breakers, it was a similar experience. Harry told me he could not use any of my arc-fault breakers because they were not arc fault gfci. I called prior to coming asking if your company could use arc fault breakers, I was told "Yes bring them in we buy those". What was interesting to me was the fact that the breakers I brought were the arc fault gfci style Harry said you would buy. So he did not even look at the breakers. Then when Aaron looked at the breakers I showed him they were the arc fault gfci type that Harry said they needed. He told me "We don't need those". I work in the field everyday & have noticed shortages of breakers, panels, materials for the electrical trade. As a customer, it seems odd to me that these employees did not have consistency with what they tell there customers & they did not look at the breakers I brought just me. I understand you have been in business for many years but I still will tell my former trainees that I instructed along with my network of contractors to shop elsewhere. Thanks Aaron D Reese

If these guys don't have your breaker, it probably doesn't exist. A huge inventory of new and used breakers, all tested for safety. This is a family business and they really care about their customers. Not your typical supply house. This is how business is supposed to be done. I've been going here for about 30 years, and I'll keep on going there.

Bay Breakers delivers quality and speedy service within the electrical industry. With a wide variety of breakers and plentiful stock, Bay Breakers is able to fulfill all your breaker needs. As a distributor in Southern California, we depend on them for special breakers we can't find anywhere else. Shipping is always never a problem and usually received within the next day!

I had a circuit breaker dating back to dinosaur times and couldn't find the exact same Murray circuit breaker for my home. Home Depot carried the Murray ckt breakers but it did not match up with my old one. Googled and found Bay Power San Jose. Was helped by Evan, even took photos of the faulty breaker. Evan advised to take a look at similar Siemens breaker and even provided the part numbers. I hunted around in Home Depot, no luck. Then i just decided to drive over across town to Bay Power. Boy was I happy! Great curbside service since it's COVID-19. Everyone was so helpful. Evan came out to help me. Finally they found the last dinosaur Murray ckt breaker for me. Was shocked when the guys told me no need to pay for the breaker. I can't express how grateful I am for their kindness. Now, I'll have electricity in the home. Thank you Evan, everybody at Bay Power San Jose. God Bless!

Breaker was broken beyond repair and Bay Breakers refused to take responsibility for it. They even went as low as to accuse me or my guys of dropping it. One of my guys pointed out how little padding there was in the bottom where it was broken inside and out. But they did offer to sell me another one at $1600.