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About

Barnes & Noble is a book store in San Mateo, CA.

Barnes & Noble Review Summary

The summary was generated by AI, based on reviews.

Pros

This Barnes & Noble location offers a vast selection of books, magazines, and other media, making it a book lover's paradise. The store is well-organized, and the staff is friendly and knowledgeable, always willing to help customers find what they're looking for. The in-store cafe is a great spot to relax and enjoy a cup of coffee or snack while browsing through books. Additionally, the store regularly hosts author events and book signings, making it a great community hub.

Cons

Some customers have reported that the store can be quite crowded and noisy, making it difficult to focus on finding books. The prices of some items, especially hardcover books, can be steep. A few customers have also mentioned that the store's return policy can be restrictive.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.3/5

Facebook Reviews: 4.5/5

TripAdvisor: 4.1/5

Reviews.com: 4.4/5

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Reviews & Ratings

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4.5
(1052 Reviews)
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Judy Margaret Chen
Judy Margaret Chen -Google user
a year ago
The biggest Barnes & Noble I have visited. 2 would expect more from a 2-storey bookstore. They have more options than other small ones obviously. The section dedicated for early readers and young children is quite impressive. I can find a lot of stuff here....Read More
Shastri Ram
Shastri Ram -Google user
a year ago
The Barnes & Noble at Hillsdale Shopping Center is certainly one of my favorite locations. The two floors and large atrium gives the store a welcoming and spacious feeling. The sections are well laid out and do not feel cramped. There are wooden chairs scattered...Read More
Akshat Kumar
Akshat Kumar -Google user
3 years ago
I came to this Barnes and Noble having heard quite a bit of good things about it, however the way they behaved with me left a very bad taste in my mouth. I was browsing the bookstore and was really liking their collection—fiction, non-fiction, poetry,...Read More
Juanote Maize
Juanote Maize -Google user
6 months ago
It is disturbing and hilarious that the staff at this store are able to actively promote conspiracy theory baloney like Mark Booth, and in the history section no less! Management should really look into the separation of fiction and nonfiction, and consider the social ramifications...Read More
Leeza
Leeza -Google user
3 months ago
That's why I don't order from Amazon. Love going to a bookstore, browse the latest book releases, little gems like corky planner, cookbooks, magazine....go to the coffee shop at the back or the little corner. Get my latte, read my newly purchased book or magazine...write...Read More
Cynthia Campanile
Cynthia Campanile -Google user
5 months ago
The staff at the Hillsdale store were very nice. They checked stock and held 2 books me. The store is amazing. So much more than just books. I would recommend them for ALL your book and gift sales, stay off line and support your local...Read More
John Dougherty
John Dougherty -Google user
2 months ago
Up side....eat selection with plenty of sales floor space. Down side ....the bathroom sticks, and you'll be surprised to find you need a code. Ask Starbucks, and hopefully by the time you're done it hasn't ruined your shopping experience. FYI, plenty of Manga,
Irina D.
Irina D. -Google user
3 months ago
Big, beautiful bookstore with a cafe and an amazing selection and a dedicated children’s area. I am sooo happy this B&N stayed in business, it’s such a relaxing and fun place to visit. Very helpful staff too.
Thomas Rodriguez
Thomas Rodriguez -Google user
3 weeks ago
Nicest Barnes & Nobles that I've been to. Two stories high with escalators. It was very nice and they had a lot of Manga and Graphic Novels.
Fabian BETETA
Fabian BETETA -Google user
a month ago
It is the biggest and most beautiful Barnes and noble ever. The employees are friendly and courteous that I would recommend coming here for books, coffee with sweet treats, and other interests.

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments