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Balise Nissan of West Springfield

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4.4 (857)

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Balise Nissan of West Springfield is a nissan dealer in West Springfield, MA.

Balise Nissan of West Springfield Review Summary

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4.4

(857 Reviews)

5

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1

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Dillon Brown -Google user

Edited 3 months ago

Had a great experience with Wendy. She got us our rogue sport a year and a half ago and helped us pick out a rogue when someone totaled it recently by rear ending us. Had difficulty with transferring the plates over to the new vehicle...Read More

Mike Marcil -Google user

3 years ago

It was amazing!! Everyone from Ray, Richard, and Pete were efficient and helpful - they listened to my needs and provided a world class experience. Best car buying adventure yet! Thanks Balise

Jacqueline Algarin -Google user

Edited a year ago

While personally I tend to get anxious during the process of purchasing a car, Ricardo Rodriguez made me feel very comfortable and ease the process by being personable and assessing any concerns I had. He deserves a raise. This gentleman tries to go above and...Read More

Kayla Camacho -Google user

4 months ago

I had an excellent experience at Balise Nissan trading in my car for a new pathfinder. Alex was very kind and helpful. He really did a wonderful job helping me get into my new car and get it right on the road! I will...Read More

Amanda Smith -Google user

3 months ago

Great experience with Wendy and Jeremiah! So happy with my 2022 pathfinder. I’ll be back when I’m ready to upgrade again!!

Victor7503 -Google user

a year ago

They fixed my Nissan Leaf HV battery under factory warranty, no cost for me, it's taken about month that very quick for such job, so I can continue drive my Leaf ( now over 71000 miles.) Thanks guys!

Michelle Bates -Google user

2 weeks ago

I recently worked with Cody to purchase my 2025 Nissan Kicks, and I couldn’t be happier with the experience! From the beginning, Cody took the time to really listen to my needs and preferences. He made thoughtful suggestions based on what I was looking for,...Read More

Joanna Marrero -Google user

a month ago

Alex was great to work with! He made the whole process comfortable and stress-free. He’s easy to talk to, builds a genuine connection, and never makes you feel pressured. I’m thrilled with my new car and really appreciate how smoothly everything went, I’d highly recommend...Read More

Joseph Lemieux -Google user

a month ago

My experience at Bella Nissan was amazing. Hands down the best experience I’ve had at a dealership, Damian and Roberto were true to their word and got me the best vehicle. I’m so glad to have dealt with honorable men.

Kimberly Kusyk -Google user

Edited 2 months ago

Purchasing a vehicle at Balise was a pleasure, and the entire experience was outstanding. Wendy C., the sales consultant, was fantastic. She made the process incredibly smooth. Her professionalism was appreciated. Jeremiah, the Finance Manager, made the finance part straightforward and clear. Wendy and Balise...Read More

Shirish K C -Google user

4 months ago

We had a fantastic experience with Alex at Balise Nissan of West Springfield! Alex went above and beyond to assist us. He showed us the vehicle in detail, explained all its features clearly, and made the test drive process smooth and enjoyable. His professionalism combined...Read More

Richard Spafford -Google user

3 months ago

Balise Nissan has truly set a new standard for the car-buying experience. A few years ago, I thought Balise Lexus had set the bar—but in my opinion, Balise Nissan has now surpassed it. This is the best-run dealership I’ve ever seen. Huge thanks to Alex...Read More

Billy Ray Poli -Google user

3 months ago

My fiancé and I came in to get him a new car as his lease was up. Wendy C. not only went of her way to get the car we wanted but also gave us top notch service the whole time. Truly going above and...Read More

Nadine Amaro -Google user

5 months ago

The The customer service was great. Wendy helped us with everything. She provided us with the information we wanted and needed to know about the vehicle and she was just an amazing person in general. Definitely will be back soon.

DeeBa -Google user

6 months ago

My husband and I had a great experience at Balise Nissan. Alex is an exceptional salesman! He is incredibly helpful , knowledgeable and very patient to us when we couldn’t decide which route to go . This is our 4th car from Balise and...Read More

Diangelyz Lugo -Google user

4 months ago

I dont think ill have enough words to express how grateful i am for the team here at balise nissan. Alexander was an excellent sales consultant very thorough explaining every detail of the deal showing me what my best options were and what could be...Read More

Lea Hutchinson -Google user

6 months ago

I have been a customer for 15 years and have never had a bad experience. My transmission went in my 2010 Nissan and unfortunately that meant a new car. Wendy and Jeremiah helped me find and finance the perfect vehicle for my needs. Will...Read More

Wayne Blair -Google user

7 months ago

We had a great experience working with Christian Lowe. We were looking for a specific model with certain features that wasn’t available on the lot, but Christian went above and beyond to track down the exact vehicle we wanted. He made the entire process smooth...Read More

Kathy Hicks -Google user

3 months ago

The hatch back close button on my new car didn’t work. It took two tries to solve the problem, but Balise took care of me no questions asked, including the use of a loaner with no charge for gas. I will definitely...Read More

Jaylene Love -Google user

Edited a month ago

Working with Wendy was great, i was really nervous going in the dealership and she helped me figure something out confidently

Muhammad Khan -Google user

6 months ago

My family and I had a great experience buying a new car at Balise Nissan of West Springfield, MA, which was made possible by the support of our sales advisor Bruce DuMont, finance manager, Jeremiah Walsh, and general manager Syed Hussain. Bruce and Syed were...Read More

Caitlin Menard -Google user

7 months ago

I have never had such an amazing experience buying a car. Alex and Wendy were amazing. The process was easy, quick and amazing. Alex even engaged my son with his lego car which made the time there even better. Thank you...Read More

Joe Villafane -Google user

Edited 6 months ago

Nino Izzy is a great addition to Nissan in West Springfield. He made sure my vehicle was serviced asap after informing him that I was on my lunch break. Very excellent customer service as a Service Advisor.

Lishamarie Cruz -Google user

9 months ago

I had a fantastic experience working with Briana Casiano at Nissan in West Springfield! She was professional, knowledgeable, and genuinely cared about helping me find the perfect car. Briana answered all my questions with honesty and made …

Jannette B. -Google user

9 months ago

I had a great experience with everyone at the dealership. Everyone was knowledgeable and worked as a team making the process easy and swift. Brianna was exceptional! Her personable and relaxing approach made for a positive purchasing experience.

Nelly Santiago -Google user

6 months ago

Very happy with the service I received from Wendy Charbonneau. made all the process very easy and definitely will referral friends and family. Thank you Balise Nissan of West Springfield!

Karen Turcotte -Google user

10 months ago

My experience with Nissan was excellent. My saleswoman Wendy Charbonneau was very knowledgeable and friendly. It was the first time I had a women salesperson and I was very relaxed. I found her very helpful answering my questions even the …

Molly Dunn -Google user

6 months ago

Alex Perez sold me my car, he was personable, helpful and kind. If you go to Nissan in West Springfield definitely ask for him! Thank you Alex!

Haley Dover -Google user

10 months ago

I recently purchased my first vehicle (used) from Balise Nissan of West Springfield. This is the second car my family has purchased from Wendy C. at this dealership. I was in a time crunch to purchase a vehicle and Wendy and other staff …

Anna Wing -Google user

8 months ago

Stopped in to have assistance with pairing a new phone. Christine was so pleasant and showed me how. This is my second visit to this dealer and both times I have gotten good good service. Thank you!

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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