I recently had the pleasure of purchasing my second car from Ashley Pingree at Balise Mazda, and I can honestly say that she made the entire process an pleasurable experience.From the moment I walked into the dealership, Ashley greeted me as family and to my...
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I recently had the pleasure of purchasing my second car from Ashley Pingree at Balise Mazda, and I can honestly say that she made the entire process an pleasurable experience.From the moment I walked into the dealership, Ashley greeted me as family and to my shock remembered me from my 1st car purchase 6 years ago! Her professionalism and genuine interest in helping me find the perfect car were evident from the start. She took the time to listen to my needs and preferences, and her extensive knowledge of the various models and features helped me make a informed decision.Ashley's patience and attention to detail stand above the rest. She answered all my questions thoroughly and never once made me feel rushed or pressured into making a decision but instead comfortable. Her transparency about the pricing, financing options, and the entire buying process was refreshing and reassuring.What really stood out was Ashley's willingness to go above and beyond. She accommodated my schedule, and even followed up after the purchase / drive home to ensure everything was going smoothly with Mazda CX 90. She again reiterated that I should not hesitate to reach out anytime if I had any questions or needed clarifications. Her dedication to customer satisfaction is unparalleled.Thanks to Ashley, I drove away feeling confident and thrilled with my new Mazda CX 90. If you're in the market for a vehicle and want a stress-free, enjoyable buying experience, I highly recommend seeking out Ashely Pingree at Balise Mazda in Springfield, MA. She is a true asset to the dealership and a fantastic salesperson who is genuine!Thank you, Ashley, for yet again making my car buying experience pleasurable.