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Call Direction Website Reviews

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B.I.T.S. PC & Wireless Repair is a mobile phone repair shop in Bossier City, LA.

B.I.T.S. PC & Wireless Repair Review Summary

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4.7
(170 Reviews)
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1
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Creola Reese
Creola Reese -Google user
2 months ago
The guys are great! I been doing business with them for 10 years. I highly recommend B.I.T.S.
Anna Wolf
Anna Wolf -Google user
7 months ago
Put my laptop in my checked bag - teehee don't do that. Cracked internal screen due to the pressure. Replaced in less than a week (it's beautiful), an incredible price, and great customer service. I originally brought it to Best Buy cause I was worried about...Read More
karen evans
karen evans -Google user
8 months ago
I have been here to have my iPhone screen replaced two years ago. I went back recently because my crystal on my Apple Watch shattered. They ordered the part and replaced it quickly. I have always had great service. I recommend them to anyone who...Read More
Akee Jackson
Akee Jackson -Google user
3 months ago
Really great quality service with integrity and reasonable pricing. Referred by a best buy computer geek and lived up to expectations.
Gavin Hartsell
Gavin Hartsell -Google user
5 months ago
Love these guys!! Great service and advice for future. All for a great price! Highly recommended
Cedrick Hughey
Cedrick Hughey -Google user
10 months ago
These guys are great! There was an issue with my phone that was difficult to fix. While trying to fix the problem the screen burnt-out. They ended up replacing the whole phone. I very much appreciate them for doing the right thing. They are good...Read More
TERESA EZELL
TERESA EZELL -Google user
7 months ago
Perfect service every time! I live 2 1/2 hours away but wouldn’t go anywhere else. Employees are always very professional and kind. Can’t say enough great things about this business. We need more like them!!!
R C
R C -Google user
a month ago
Excellent very knowledgeable, fast service. figured out on my computer what no one else could
Kenneth Pearson
Kenneth Pearson -Google user
8 months ago
Do not go here, I had my screen replace and they said it had a “warranty” but when it blacked out 2 weeks later I had to pay again. About 500 in 2 weeks for Chinese screens that don’t operate correctly. They go through your...Read More
Heath Holley
Heath Holley -Google user
a year ago
Brought in a steam deck daughter board to have the right bumper switch replaced. They did a great job. I am thoroughly impressed with the skill, craftsmanship and politeness they have with customers. I will definitely be coming back to give them more of my...Read More
Glenn Dowden
Glenn Dowden -Google user
a year ago
I encountered a Trogan on my desk top computer and thumb drives in November. I took my tower and thumb drives to BITS for service. They had to cleanup my hard drive and thumb drives. They updated my antivirus, updated my drives, and added...Read More
Kristi Foster
Kristi Foster -Google user
a year ago
I called yesterday to see if they had a glass cover to replace the broken one on my I Pad Pro. They did, so I brought my I Pad to them this a.m. thinking it would be ready tomorrow or the next day. To my...Read More
xJustin
xJustin -Google user
9 months ago
These guys are the real deal! I messed up my computer during cleaning and took it to these guys and they had it back to me within a day! Very skilled and professional people. Highly recommend for anyone with computer issues!!
Jan
Jan -Google user
8 months ago
Had an unfortunate mishap with my PS5 and they fixed the issue in less than an hour. Exceptional service, quick turnaround, and fair pricing.
Madison Edwards
Madison Edwards -Google user
a year ago
My galaxy S10+ was basically a brick after the screen cracked. B.I.T.S. was able to get my screen replaced the day after I dropped it off. I was expecting to wait a couple of days, but the turnaround was incredible. Thank you for your help!
Wayne Lamont
Wayne Lamont -Google user
a year ago
TJ was a great help with amazing customer service! He provided quick and timely service and help us get moving again.
George
George -Google user
a year ago
I had a small TV that was having some problems staying on. I called all around and nobody seem to want to deal with it. I talked to TJ at Bits and he told me to bring it by and let him look at it....Read More
emily benson
emily benson -Google user
2 years ago
The first time I brought my pc here I was having technical issues with it. They fixed it in a timely manner and recommended switching to a different type of storage, I agreed and they did it for a reasonable price. The second time I...Read More
R. Smith
R. Smith -Google user
a year ago
I called on Monday to request a quote for a battery replacement for a 2020 iPhone SE, and was quoted $30. I brought the phone in today (Thursday of this same week), and was told it would be $80. Oh how I hate bait and...Read More
james pilkinton
james pilkinton -Google user
a year ago
I brought in my custom rig with a 4090 GPU and AMD 7800x3d CPU because it was playing games with an extremally low framerate. Bits was able to solve the issue within a very short span of time and even fixed problems with my M.2...Read More
Glenn Dowden
Glenn Dowden -Google user
a year ago
I encountered a Trogan on my desk top computer and thumb drives in November. I took my tower and thumb drives to BITS for service. They had to cleanup my hard drive and thumb drives. They updated my antivirus, updated my drives, and added...Read More
Kristi Foster
Kristi Foster -Google user
a year ago
I called yesterday to see if they had a glass cover to replace the broken one on my I Pad Pro. They did, so I brought my I Pad to them this a.m. thinking it would be ready tomorrow or the next day. To my...Read More
George
George -Google user
a year ago
I had a small TV that was having some problems staying on. I called all around and nobody seem to want to deal with it. I talked to TJ at Bits and he told me to bring it by and let him look at it....Read More
emily benson
emily benson -Google user
2 years ago
The first time I brought my pc here I was having technical issues with it. They fixed it in a timely manner and recommended switching to a different type of storage, I agreed and they did it for a reasonable price. The second time I...Read More
james pilkinton
james pilkinton -Google user
a year ago
I brought in my custom rig with a 4090 GPU and AMD 7800x3d CPU because it was playing games with an extremally low framerate. Bits was able to solve the issue within a very short span of time and even fixed problems with my M.2...Read More

Features

From the business

check icon Identifies as Asian-owned
check icon Identifies as Latino-owned

Service options

check icon Online appointments
Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Recycling

check icon Electronics

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly
check icon Identifies as Latino-owned
check icon Identifies as Asian-owned