My experience at Autozone was incredible due to Sales Associate, Reece. After my spouse was pulled over for not having any taillights on, we called the store to see if they would be able to help us. They said they would at least...
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My experience at Autozone was incredible due to Sales Associate, Reece. After my spouse was pulled over for not having any taillights on, we called the store to see if they would be able to help us. They said they would at least take a look and so we headed there. Reece went above and beyond to help us, and was at one point on the ground with his flashlight, trying to find the circuit box. He troubleshooted and problem solved and ultimately replaced the fuse all while being polite and never making us feel incompetent (though we were in this situation). He then changed out a headlight on my car and never seemed bothered by our requests. We will absolutely be coming back to this AutoZone and we were so grateful for Reece's incredible customer service!
(The other sales associate working with Reece was also very helpful. He stayed in the store to make sure everything was being managed but checked in with Reece to offer help/suggestions. All around, a great team!)