Reviews (847) 934-2559 Call Direction Website Photos About
Call Direction Website Reviews

About

AutoZone Auto Parts is an auto parts store in Palatine, IL.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.4
(276 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
JP Madden
JP Madden -Google user
a month ago
Came into the store looking for a super niche part. Needed help mounting my bumper more secure on my 06 350z. Store members gave me some suggestions and even let me open a box to try on my car! In the end I couldn’t find...Read More
Manish Thakkar
Manish Thakkar -Google user
a month ago
My minivan battery was corroded and went to Autozone for testing and replacement. Great service by Myra. She was awesome in providing help with replacement of battery and overall services. Overall my visit to this Autozone parts store deserves 5/5 stars...Read More
Joseph Rolla
Joseph Rolla -Google user
5 days ago
Mayra and Peter were fantastic – helped swapping out a battery for my wife and were informative and helpful!
Sandra Shy
Sandra Shy -Google user
2 months ago
I was at Auto zone in Palatine today buying a new car battery and Norby helped me and was incredibly helpful and kind. I rarely post reviews but his kindness made me want to post a review. Thank you Norby for all your...Read More
Jay Blancas
Jay Blancas -Google user
3 months ago
A major shoutout to the manager Joey V! I was working on my Jeep’s front brakes on the hottest day of the year (so far) and realized I had the wrong rotors. Joey was an all star though and helped me figure out the right...Read More
James Pascalo
James Pascalo -Google user
6 months ago
Great experience. Team was super helpful selecting the right components, pulling parts from shelves, and assisting loading them in my vehicle. Michael Ryan specifically was an enormous help!
William Moctezuma
William Moctezuma -Google user
7 months ago
Great people. I called ahead of time to see if what I needed was in stock and Michael set it aside for me. Him and the beautiful young lady I believe is the manager, had awesome attitudes and where very patient as well as helpful.
Haus Hunny
Haus Hunny -Google user
11 months ago
Two guys who were about 25/26 at this location—Darby, and I didn’t get the other guy’s name, were absolutely WONDERFUL. I had a busted battery, alternator, and my wheels were low on air suddenly. They comforted me, took care of my battery right when I...Read More
Anne Meyer
Anne Meyer -Google user
9 months ago
My car would not start, so I walked across the road to AutoZone. The gentleman who helped me was so polite, friendly, and knowledgeable! He was able to jumpstart my car and I'm now safely home. I cannot express how much I appreciate all of...Read More
Sheila Mulchrone
Sheila Mulchrone -Google user
10 months ago
I Needed new windshield blades. The girls were able to look up exactly what I needed and then Ashley was so helpful and Snapped them right on for me!!! Fabulous service and very kindhearted! Thank you, Ashley
AJ Aaron Pluda REALTOR (PludaREALTOR)
AJ Aaron Pluda REALTOR (PludaREALTOR) -Google user
a year ago
AutoZone in Palatine is a top-notch destination for all automotive needs, offering a wide selection of parts, accessories, and tools essential for vehicle maintenance and repair. The store is well-organized, making it easy to find exactly what you need, whether it's a specific car part,...Read More
marvah lala
marvah lala -Google user
7 months ago
Collete (sorry if I’m spelling that wrong) helped me install my windshield wipers when I really needed help during a snow storm and the sweet girl up front was very helpful thank you so much🙏🏾 …
John Heart
John Heart -Google user
3 years ago
Awesome experience when purchasing a new battery today. The employee who helped me was simply fantastic. She helped me determine the right replacement model, then presented my options for CCAs and length of warranty. When swapping old the old core, she helped...Read More
Sherry Rausch
Sherry Rausch -Google user
2 years ago
I really appreciate the service I received from Ady! She was very helpful & knowledgeable. She went above and beyond for me and I greatly appreciate her help! She is a one in a million employee that’s hard to come by these...Read More
Scott Riddell
Scott Riddell -Google user
2 years ago
I stopped in for engine coolant since my light had just gone on. As I came through the front door, an assistant walk towards me and asked what he could help me with. I told him that I needed engine coolant. He asked if the...Read More
Angela Johnson
Angela Johnson -Google user
6 years ago
These guys are awesome. Totally saved me today! Stopped in because my window was stuck halfway down. They went above and beyond to get my window up in below zero temps and wouldn't take anything from me in return. No charge,...Read More
Rosa Espinoza
Rosa Espinoza -Google user
2 years ago
Helpful and friendly staff. Went in for my check engine, Mayra was amazing and even recommended a couple shops in the area that could help me with my evap leak. Thank you for making my experience super easy.
H Veg
H Veg -Google user
4 years ago
I stopped at Midas first and the guy there wasn’t very friendly or helpful. I then called Auto Zone. Luis was so pleasant and accommodating. Once there, despite being the only one there at the time, busy on two calls and helping another customer, Luis...Read More
Dana Grant
Dana Grant -Google user
5 years ago
After going to five other places, I decided to stop in and see if AutoZone’s prices were better. The store manager, Thomas, was extremely helpful. Not only did he have the product in stock (1-2 week wait at 3 of the other places I visited),...Read More
Lee Rollins
Lee Rollins -Google user
4 years ago
I desperately needed a driver side wiper arm. They did not have it in stock but Adeline (sales part mgr) and Angel (sales associate) went above and beyond calling multiple stores in order to locate the item for me. Addy recognized I was struggling...Read More
Jordan Jacobson
Jordan Jacobson -Google user
4 years ago
I'm actually quite disappointed as the part I ordered was missing hardware and ultimately left without a part. The reason I'm giving this location 5 stars is the measures they're taking to keep customers safe. After just leaving another …
Moolji
Moolji -Google user
3 years ago
Extremely friendly and super helpful. The guys there all knew everything about parts and helped me select the products that I needed. They also go above and beyond to come out to your car to help you with any issues you have.
Andrei Dolgin
Andrei Dolgin -Google user
Edited 3 years ago
Went there to check a warning light... they did a few check and helped me figure out the issue (it was transmission pressure sensor), the person even went as far as to look up what that means and explained the way to go to fix...Read More
Double B
Double B -Google user
Edited 4 years ago
2/2021 Once again. Had the part I needed and the staff was helpful. Exactly what I expect and appreciate here. Keeping me safe on the road and a price that is reasonable. Thanks again to the team! …
mike kosloff
mike kosloff -Google user
Edited a year ago
Cannot say enough good about Mayra, always says hello when entering ,always has a smile,knowledgeable and friendly, she go the extra mile when helping me !! That's why I have been shopping at that location for 20 years !!! 5 stars for Mayra !!!!
Thomas Booko
Thomas Booko -Google user
5 years ago
I must say that Randy and Tom are real pros. These two gentlemen really have excellent knowledge of their trade. Every time I need help with my 10 year old car they show genuine concern for my issue and explaining to me the best and...Read More
Joshua Stoia
Joshua Stoia -Google user
5 years ago
Appreciate Juan's help in changing the battery today. He used grease and ensured the contact was a tight fit despite one of the terminals being loose previously. Thank you for your flexibility and good work!
Jakub C
Jakub C -Google user
5 years ago
Best auto parts store around. Knowledgeable and practical help provided by friendly local staff. The place gives you the benefits and prices of a nationwide retailer with a neighborhood experience. They don’t try to sell you anything you …
Anime Craz
Anime Craz -Google user
2 years ago
We go to this location for all our cars. Mayra helped us out. She’s extremely knowledgeable and professional. With a friendly staff that goes above and beyond, and I wouldn’t go anywhere else.
Ivy Orchard-Hays
Ivy Orchard-Hays -Google user
4 years ago
Great service at this location! My car battery was dead and I got it jumped I went over there and Luis the store manager went above and beyond to look at it, walk me through my options and replace it for me! I would definitely...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards