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AutoZone Auto Parts is an auto parts store in Bowling Green, KY.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(306 Reviews)
5
4
3
2
1
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Haley
Haley -Google user
4 months ago
I am very pleased with the service that I received today at this location. I was in a bit of a time crunch and came in looking for a specialized socket size. Carter C.helped me to find what I needed very easily. I was in...Read More
Carolyn Bonds
Carolyn Bonds -Google user
3 weeks ago
I visited the Autozone on Russellville Road. I needed a new car battery so I went and Drue didn’t hesitate one minute to help. He took the old one out and replaced it with the new one. This isn’t the first time he has helped...Read More
Echo Cutsinger
Echo Cutsinger -Google user
2 weeks ago
The best I would have been lost without them huge help today thankyou so much
Rachel Ashcraft
Rachel Ashcraft -Google user
3 months ago
The guys here were very sweet and helpful! We will definitely be back at this location. 😊 …
Major Joe
Major Joe -Google user
4 months ago
Quick service and very helpful in determining which part for my application.
Ray Edwan
Ray Edwan -Google user
Edited a year ago
I had an exceptional experience at this AutoZone thanks to store manager Christopher Heneghan. After assisting me with checkout, he went above and beyond by installing the part for me. Additionally, a friendly employee named Kimberly S. offered me a slice of pizza, which I...Read More
Malcolm Branham
Malcolm Branham -Google user
a year ago
Brandon Mosher and Laura Wilson were a huge help getting my truck battery in and getting me back on the road tonight. Very helpful and friendly!! I can’t thank them enough for all they did to help us out! They certainly go out of their...Read More
Jeremy Jurgens
Jeremy Jurgens -Google user
2 years ago
I visited the Russellville Road AutoZone to check a battery I suspected was failing. James C. was incredibly friendly and professional. He helped me with the test and, when I was correct, with getting the battery swapped for a new one. The...Read More
Braelyn Zachary
Braelyn Zachary -Google user
7 months ago
Ask for bret Harper he's the best, he helped me out when I needed a mirror
Jazzy Kay
Jazzy Kay -Google user
2 years ago
Absolutely awesome! Needed a special lug nut for my tire on and ended up there 3 different times, I had no pictures of what I needed or nothing, they still helped evrytime. Whole first shift is killing it! Shout out guys!
Logan Binion
Logan Binion -Google user
a year ago
Phillip was a phenomenal worker, was super nice and inviting, and made the process of getting and installing a battery as easy as breathing.
G P
G P -Google user
3 years ago
My Daughter, who is in College, and lives away from home, recently found her SUV in need of a new battery, and after a freezing, late night jump start attempt, took her vehicle here for a new battery! They were extremely helpful & installed...Read More
Iranyibutse Simo
Iranyibutse Simo -Google user
a year ago
Travis was very helpful, he was quick to help me find what I need and get it installed. I highly recommend going to this location. If I can give 10 stars I would.
Cheryle Ellison
Cheryle Ellison -Google user
a year ago
Arriannae did a great job. She was courteous and knowledgeable. I wanted to have my car’s alternator tested, etc. She was efficient and made the process seem like child’s play. Good job Arriannae!
Natalie Sykes
Natalie Sykes -Google user
2 years ago
I bought a brake light from Autozone and didn’t know how to put the light in my truck. Nathan graciously helped change both my brake lights. Thank you so much Nathan. I really appreciated it. This is what customer service is about.
desirae hallfrisch
desirae hallfrisch -Google user
2 years ago
Philip & Thelma were very helpful ! i spent my morning at auto zone trying to figure out what battery to get and im cheap so of course the first battery they showed me was a no. 😂 but they were nice and understanding. 10/10...Read More
Jerry Mcadoo
Jerry Mcadoo -Google user
4 years ago
Been shopping at this location for years , tried several other locations and store brands but always came back !!!! Rebecca the store manager is a very down to earth and understands just about anything from the day to day ins and outs of this...Read More
Anthony McKindley
Anthony McKindley -Google user
2 years ago
Was having trouble starting my vehicle. Travis was very helpful in testing my battery, alternator and starter. He quickly diagnosed a dead cell in the battery and went out of his way to swap it out for me.
Angie
Angie -Google user
2 years ago
Very friendly and helpful staff. Water pump got at another autozone was missing the gasket. I took it back to the russellville rd store. They exchanged it without any problem and checked inside the box to make sure everything was inside the box...Read More
Tj Huff
Tj Huff -Google user
4 years ago
This store in particular is a quality and worthwhile store. I always find a team member who is knowledgeable and willing to help, like for real help. Even if they don't have what you need they don't mind helping you find where to get it....Read More
Mike Lowery
Mike Lowery -Google user
2 years ago
Customer service was excellent. As soon as I walked in the store associate came from around the counter and asked if I needed help finding anything. And while I was looking at different fluids he went to the computers and started looking up my car...Read More
Kay Fief
Kay Fief -Google user
2 years ago
They went beyond helping me. They took the time to find what I needed and ordered it for next day delivery. Very nice lady and never talked down to me
Emma Nichols
Emma Nichols -Google user
a year ago
Russellville road store has some of the most helpful staff and they go above and beyond to make sure you're satisfied and your car is running in top condition!!!
Kelly Kd
Kelly Kd -Google user
2 years ago
I went into the Russellville Road auto zone, And i went in with a very exhausting issue that i had with another Auto zone about headlight bulbs. I was waited on By Devin Mealer and Christopher Stacy, They Didnt hesitate To help me. I know...Read More
Ron Allen
Ron Allen -Google user
2 years ago
Great atmosphere and great people that make Autozone a pleasant environment to visit and receive great personal service with a smile. I would suggest that any car enthusiast go to Autozone for all your vehicle's needs. The staff is very …
Sarah
Sarah -Google user
3 years ago
Our cashier/tech was very knowledgeable, and tested our vehicle and provided a variety of parts and made us feel safe enough to get our car home. It's not just a part store, but u get knowledgeable and help too!
Ariana Doherty
Ariana Doherty -Google user
5 years ago
They charged both my batteries for free. I was also having a problem with my car and the guy that answers knows quite a bit and tells me all the things I should check after replacing the alternator and it still not running. Very appreciative
Ana Cevallos
Ana Cevallos -Google user
7 months ago
Good customer service very helpful staff.
Vee Asher
Vee Asher -Google user
2 years ago
Quick, friendly service. Phillip helped me out and he was an absolute gem. Made for a great experience!
Ron Skotak
Ron Skotak -Google user
2 years ago
Great service, competent employees that are professional and make sure you get the correct parts and even go the extra mile to inform you on what else you might need for the repair that you are doing.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards