Fantastic service from the Modesto branch, the Pleasanton branch and also the Livermore branch. I was having serious battery troubles and was miles away.from home. I bought a new battery from the Modesto branch thinking it was my battery. Only when I limped into the...
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Fantastic service from the Modesto branch, the Pleasanton branch and also the Livermore branch. I was having serious battery troubles and was miles away.from home. I bought a new battery from the Modesto branch thinking it was my battery. Only when I limped into the garage near my home with all sorts of warning lights, was I told that it was my alternator. I then went to by another battery from the AutoZone in Pleasanton, with the correct rating after buying the cheaper one in Modesto. Unfortunately the Pleasanton store didn't have one, but phoned ahead to the Livermore store to reserve one for me. I then travelled to the Livermore store which gave me a full refund on the battery I bought in Modesto, traded in my old battery and sold me the new battery. Fantastic in network service. On that day, they got me home, and offered great service at all three stores. No messing around and arguing about taking back the battery they just sold me. . It all worked out, I bought a more expensive battery and received excellent customer care. Impressed.