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AutoZone Auto Parts is an auto parts store in Elk Grove, CA.

AutoZone Auto Parts Review Summary

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4.6
(139 Reviews)
5
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1
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Anita Joseph
Anita Joseph -Google user
3 weeks ago
Bert was exceptional! I arrived with my elderly mom who had a check engine light on her car. Bert did a diagnostic check for the engine and on the charging system. He added oil since it was low, and gave us part estimates for other...Read More
Richard Corbin
Richard Corbin -Google user
3 weeks ago
Competent and friendly staff. Called ahead about brake pads/rotors for my Ram 1500. Parts were waiting on a cart when I arrived. First class experience. Not the closest Autozone from my house, but worth the extra ten...Read More
Alexandra Lee
Alexandra Lee -Google user
3 months ago
I’d like to give a big shout-out to Christopher D. for delivering truly exceptional customer service! From the moment I walked in, he was attentive, knowledgeable, and genuinely committed to helping me find exactly what I needed. His professionalism, patience, and positive attitude made the...Read More
jayme kenyon
jayme kenyon -Google user
3 months ago
Ive been coming to this autozone for a long time. Commercial and personal automotive repair.This shop has been very good when it comes to parts. Personally, the person I enjoy, working with or dealing with has been Logan. He goes above and beyond, and does...Read More
unknown number
unknown number -Google user
a month ago
Amazing customer service with Christopher and Bert! Has troubles with my trunk not opening and they help me with every step! Highly recommend I will be coming back often!
Debbie Gilleland
Debbie Gilleland -Google user
10 months ago
My mother's brake light went out and I don't know how to replace it. We went AutoZone and were quickly greeted and helped. Employee Bert provided excellent customer service by quickly identifying the correct brake light bulb for my mother's car, then going above...Read More
Stamping with Jennifer Sunseri
Stamping with Jennifer Sunseri -Google user
a year ago
Went to return a steering wheel cover that did not fit correctly. The staff was helpful in the return process and I left with the correct cover. I also noticed how clean and organized this store is. The staff is very helpful....Read More
Susan Towne
Susan Towne -Google user
8 months ago
My husband and I went to Auto Zone on Whitelock and Bruceville in Elk Grove yesterday (per the suggestion of the tow truck driver). A young man named Sherif came out and addressed our concerns (we’re in our 70’s and know nothing about cars/trucks). He...Read More
Janice C
Janice C -Google user
2 years ago
What Great Customer Service at This Auto Zone today from all the staff! Especially Dawson who was so kind and helpful to me and my daughter this morning. He went above and beyond to help us and I'm sure it's not the first time. Thank...Read More
Adrian R
Adrian R -Google user
3 months ago
Bert is a great professional worker that is very helpful and kind.
Jessica Knowles
Jessica Knowles -Google user
a year ago
I want to take a chance to shout out the excellent service I received at this autozone location! A few days ago, I was heading to the adjacent taco bell. The battery light on my dash came on, and just before I entered...Read More
Andrew Om
Andrew Om -Google user
2 years ago
Great experience. Cameron was knowledgeable and very quick. I had my battery purchased and replaced in less than 5 minutes. Car is working like new. Can’t be more happy with the service and purchase.
Barbara Smith
Barbara Smith -Google user
2 years ago
I needed wiper blades. The man behind the counter helped me choose the best value of wipers for my vehicle. The best part is he installed them for free! With that kind of level of service and customer satisfaction. I now have found a parts...Read More
Bronco
Bronco -Google user
4 years ago
I went in looking for an accessory for my cellphone at an Auto store and they had it. I wasn't sure if I really wanted it, and the staff was excited to offer me a return, they said buy it, test drive it, if...Read More
Julie S
Julie S -Google user
3 years ago
I purchased a pair of break bulbs from AutoZone earlier today. Got home and realize I didn’t have the right tools. I went to AutoZone on Bruceville in Elk Grove and the manager, Bert was so awesome, he came out with his tools and replaced...Read More
Aaron Leff
Aaron Leff -Google user
5 years ago
Love this AutoZone! It's kept well maintained and always well stocked. I was just assisted by Mohd M. with some old refrigerant canisters and vehicle batteries to recycle. The refrigerant wasn't under my account, however he went over and beyond to ensure I was satisfied....Read More
Amy Wong
Amy Wong -Google user
2 years ago
5 stars customer service ! Rich was very helpful over the phone. After that I came in store and Pedro the young gentleman was patient, knowledgeable, and also very helpful & attentive to answer all questions. Thank you for all you do starting my weekend...Read More
Jenn Segar
Jenn Segar -Google user
3 years ago
Walked in this morning and was greeted by Bert. Asked if he could check my battery and he graciously abliged. Showed me my battery was on it's last legs. Helped me choose a battery and promptly took out the old battery and replaced it with...Read More
cheveLS 408
cheveLS 408 -Google user
4 years ago
Every time I come to the store I am always greeted with a smile and very positive attitude. The store is always very clean, organized and well displayed. Mercedes, the store manager is very knowledgeable with parts and availability, she is very attentive to all...Read More
Jini Fer
Jini Fer -Google user
3 years ago
This review is for Joseph B. at the Autozone store on Bruceville in Elk Grove, CA on December 12, 2021 at 17:38. It was raining heavily outside but he helped me install brand new windshield wipers without any hesitation. He was friendly and super cool....Read More
Aymaan Sumandi
Aymaan Sumandi -Google user
3 years ago
This is the closest auto parts store to my house, and I’ve been here several times to excellent service. …
Kamaran Jaleel
Kamaran Jaleel -Google user
6 years ago
I went over there because I needed a couple of parts for my car spacifically brake pads and rotors. The person behind the counter was very informative and told me the differences between the different brake pads and which were the best for …
Leon Morales
Leon Morales -Google user
Edited a year ago
**This review had wrong information and was reviewed when my phone was hacked!** Yes it was not the best experience that day but People make mistakes and it’s unfortunate at times. This location has always had good customer service and is …
meganshiri
meganshiri -Google user
3 years ago
VICTOR R!!!! You are a lifesaver. What a kind, friendly and knowledgeable gentlemen! He was so friendly and willing to help as he greeting me as I walked in. I asked for a part that he helped me find right away and offered to make...Read More
Ali Rana
Ali Rana -Google user
3 years ago
The store manager and employee helped me with the auto-part I was looking for. I wanted to return another part that I was carrying around for a while but learned that it was out of the usual 90-day return policy rule that I did not...Read More
Pierre Mcilhargie
Pierre Mcilhargie -Google user
3 years ago
I really want to thank the AutoZone staff at this store for all their help over the years. All of my parts for my families cars have always been available (acura,volkswagon,bmw,toyota,Mercedes, ford)or they have been able to place a hold …
Julie Sims
Julie Sims -Google user
5 years ago
We experienced superb service By Moe & Raphael at the Whitelock/ Bruceville location. My husband needed the batteries replaced in his key fob for his car. They not only provided us with the right batteries but they also took the time to …
MyFuseFit
MyFuseFit -Google user
5 years ago
I was thoroughly satisfied with the assistance I received from Adam at the AutoZone on the corner of Whitelock parkway and Bruceville in Elk Grove, California. Given that I use a wheelchair, he simply came out and replaced my battery for me …
S J
S J -Google user
Edited 5 years ago
These guys are the best in town! 5 Stars! The only place I go to for auto parts in Elk Grove, CA in AutoZone. Mo is my man. Mo offers the best customer service around. He always offers excellent advice when it come to car/truck...Read More
Rajvir Singh
Rajvir Singh -Google user
5 years ago
Best autozone I’ve ever walked into. Customer service, item selection and cleanliness is 10/10. The second I walk through that door I get greeted by staff and offered help. Even during busy times, I can always rely on a team member helping …

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments