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AutoZone Auto Parts is an auto parts store in Washington, DC.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

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4
(562 Reviews)
5
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1
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Charise Van Liew
Charise Van Liew -Google user
7 months ago
Always helpful. Plenty of parking. Optional self-checkout.
Naba Hundekar
Naba Hundekar -Google user
a month ago
We stopped at the place to get our battery replaced after the car’s engine had just been jump started. The service here was prompt, quick and very considerate of the situation. Ms. Reece was very helpful and informative. Would recommend this place for their quick...Read More
Janet Steele
Janet Steele -Google user
a month ago
This is a wonderful store. They were able to diagnose my problem over the phone (it was the alternator), said to come right in, sold me the part, and directed me to the garage across the street to install it. The whole thing took less...Read More
Robert Alexander
Robert Alexander -Google user
2 months ago
Service was beyond outstanding, it was ASTOUNDING. From when I walked in the store, right up to the counter, it took little more than 15 minutes TOTAL to purchase my new car battery, have it installed, and drive out of the parking lot. Absolutely First...Read More
EVIE Eggerton
EVIE Eggerton -Google user
3 months ago
They were very knowledgeable!! They told me I couldn’t put the oil where the oil stick is. Who knew?? Not me, as a working woman! They helped me by putting a quart of oil in my HRV. He checked it first then said, never...Read More
D. Grace Queen
D. Grace Queen -Google user
4 months ago
I received 5+ star service from Ms. Reese Young at the Auto Zone on Rhode Island Avenue, NE, Washington, DC. This is an extremely hectic location and their are so many moving parts (pun intended). I was pleasantly surprised by her willingness to assist me....Read More
Kalia Leach
Kalia Leach -Google user
6 months ago
I was thoroughly impressed with Abner’s service! I believe that was his name. He was truly an angel and I would’ve thought he was a manager had he not said he was relatively new. I had a long day of car issues and wasn’t able...Read More
Baljeet Reacts
Baljeet Reacts -Google user
3 months ago
This store has the best service, yall gotta come here fr. They the best foreal. Antonio & Reese took care of me.
Katie St. Jean
Katie St. Jean -Google user
4 months ago
Received 10/10 service from Raymond. He’s the best!
Landon P Wilcox
Landon P Wilcox -Google user
11 months ago
Giving 5 stars because of Raymond. Took his time, made recommendations to care for my vehicle, and replaced my car battery for me. My man deserves a raise. Thank you so much!
Sam Linder
Sam Linder -Google user
a year ago
Raymond provided high quality costumer service. Helped me figure out which lights I needed for my car, told me some great information about care and even helped me install them. I will definitely be back and highly recommend asking Raymond if you have questions.
RIA Ria
RIA Ria -Google user
a year ago
It saddens me to say that coming into this location was very unpleasant. SOME NOT ALL staff members weren’t the least bit friendly. No one smiled or any other positive gestures. When I came back in to exchange my brakes the young man y...Read More
Erika Foerst
Erika Foerst -Google user
a year ago
Highly recommend! Antonio was very knowledgable and taught me a lot about my vehicle. Should be manager with his wealth of expertise and excellent customer service skills. Also worked with Sg. Williams who was very helpful as well. Thank you!
Ka Ha
Ka Ha -Google user
2 years ago
Fantastic service by RAYMOND. I wasn't 100% sure how to install a replacement bulb, so he came out of the store to show me. Also gave me a tip to use some lube to prevent a short, and then also suggested some other...Read More
Kerri Wong
Kerri Wong -Google user
a year ago
Fantastic customer service from Raymond! He helped me get a new battery for my car and even installed it, all in about 10 minutes. Antonio was also helpful with recommending me places that would take a look at my car.
Justine H
Justine H -Google user
a year ago
Raymond was incredibly helpful diagnosing our car battery — turns out it wasn’t dead as we thought! He was very patient and taught us a lot, and saved us from having to get a new battery too soon.
Deborrah Campagnolo
Deborrah Campagnolo -Google user
2 years ago
Fantastic customer service from Desmond. The regular mechanic was out on Sunday and he offered to change out the car battery I just purchased right then and there. It took 10 minutes! Very impressed.
Deanna Thomas
Deanna Thomas -Google user
Edited a year ago
Ran in real fast to buy some gasket maker to do a repair on the heal/ sole of 1 of my favorite leather boots. It dries overnight & costs less than $12 for a good sized tube that is easily enough for 2 complete soles...Read More
shakira m
shakira m -Google user
a year ago
Excellent customer service skills from Nieco!! He was a big help with installing my headlight!! Very informative,helpful, and respectful. He made the experience very smooth !Thank you so much !
SARO in D.C
SARO in D.C -Google user
Edited 3 years ago
This team are a customer service superstars! Even though I was thought I selected the right product, they took the time to confirm by doing the research for me and also took the time to make sure my son knew how to do it for the...Read More
Gregory Granato
Gregory Granato -Google user
9 months ago
The staff were super helpful helping me pick the best options not the most expensive ones and came out to the parking lot on a cold day to help me install the parts.
Avionne Canadiate
Avionne Canadiate -Google user
3 years ago
Go and ask for Ms. Reese to assist you with your car needs. I needed a new battery and she not only helped install the battery but she taught me what to do for future issues when installing my own battery. All staff are...Read More
Miriam Barcenas
Miriam Barcenas -Google user
3 years ago
I am not one to write many business reviews but I had an amazing customer service experience at Auto Zone yesterday. Raymond helped me change my bad battery. The way he treated showed me he valued my business and he cared about me as...Read More
A L
A L -Google user
2 years ago
I had an awesome experience here! Desmond was so helpful and nice - he helped me find the right headlight I needed for my car and then also taught me how to change the bulb in the parking lot. I would not have been able...Read More
Nick Hartenau
Nick Hartenau -Google user
a year ago
I came in here for a temporary fix after my mirror got cracked off in DC. The security guard and the folks at the Register were some of the most jovial and kind people I have ever run into in an establishment. They are most...Read More
Cam
Cam -Google user
2 years ago
The team at this location is WONDERFUL!!! Niki, Raymond, & Reecie are especially excellent. I came in with a battery issue and they all helped so much. It is so nice to come across nice people I haven't been to this auto zone since I...Read More
Lourdes Tiglao
Lourdes Tiglao -Google user
4 years ago
All the employees were kind and helpful. Amazing customer service from Sales manager this evening. In the rain, he came out to check my battery, changed it, changed my battery on my key fob, and changed my window wipers for me. Thank you so...Read More
David de la Cruz
David de la Cruz -Google user
3 years ago
Needed to replace Prius battery. Although as per policy they won’t install in tricky models, Jack was kind enough to lend me tools to install myself. Thank you Jack! Saved me money and made my little emergency less stressful. Service was excellent all around. Thanks...Read More
Rachel Kyes
Rachel Kyes -Google user
a year ago
The team was incredibly helpful! Reese went above and beyond to manage a complicated battery replacement. Great team!
Brooke Kittrell
Brooke Kittrell -Google user
a year ago
Every time I go in this place they know what they are talking about and handle business accordingly and I admire them for that. Very organized and helpful. Customer Service is wayyyy excellent.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments