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AutoZone Auto Parts is an auto parts store in Virginia Beach, VA.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.5
(30 Reviews)
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1
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Luisa Aldapa
Luisa Aldapa -Google user
2 weeks ago
I was waiting for a tire repair next door and decided to walk around AutoZone to kill time. All of the employees were super friendly and helpful. While I browsed for things I don’t need, but are wonderful to have, each employee approached asking if...Read More
Mike Melatti
Mike Melatti -Google user
9 months ago
Kat help me change the battery on my truck and she was super professional and knew what she was doing and we got it all done within 15 I recommend AutoZone to everybody. Five stars
Jhyl'lis Rhodes
Jhyl'lis Rhodes -Google user
2 months ago
I just learned how to change a fuse and was able to get assistance from Jessica Greene! She was the best and even checked my battery to make sure everything was running smoothly. I was so nervous going in without help, but didn't realize that...Read More
Skylar Springer
Skylar Springer -Google user
3 months ago
James, the assistant manager was so helpful and jumped into action. I walked in upset because my CE light came on and we just got this car less than a month ago; he dropped what he was doing and came to my aid. Got the...Read More
XTC PILL
XTC PILL -Google user
a month ago
Bunny was very helpful when I visited this store. My favorite thing, as a female car enthusiast, is seeing the amount of female employees at Bunny’s store. Thank you for the help.
Raejene Anchondo
Raejene Anchondo -Google user
a month ago
Great location. James was extremely helpful and positive during a difficult and stressful time, he helped us so much and put a smile on our face with his positive attitude.
Beautiful Beautiful
Beautiful Beautiful -Google user
10 months ago
Today i woke up with car troubles and me and my fiance went to this location in need of a battery. Bunny the lovely employee was super amazing. She help services us and even did a 2 in 1 service. She was beyond pleasant, friendly,...Read More
Carly Topping
Carly Topping -Google user
9 months ago
I had a WONDERFUL experience at Auto Zone on Hutton Lane, Virginia Beach. Kat was so kind and welcoming, she offered to change my low beam bulb and rear windshield wiper without hesitation. Thank you so much, love coming right down the street for all...Read More
Shenika Johnson
Shenika Johnson -Google user
5 months ago
Megan Conway is a very polite customer service rep and she always happy and smiling when I see her and when ever I need help she's always rite there I appreciate everything you do for AUTOZONE ♥️♥️♥️
Tori Antley
Tori Antley -Google user
11 months ago
The staff at this location were so freaking helpful. Two women helped me, Kat and another who I can’t recall the name but had dark hair and must’ve been a manager. Woke up to my 2021 Jeep Compass dead as it could be, main and...Read More
Trenton Bibbs
Trenton Bibbs -Google user
5 months ago
Bunny was great with assisting me in ensuring I had the correct part after being given the wrong one from another store.
Nicolle Bernardez
Nicolle Bernardez -Google user
a year ago
Had a really pleasant experience here! A guy with curly red hair checked my check engine light and was very helpful. He had great customer service! While I was waiting in line he was even helping a customer who only spoke Spanish. He was …
Darius McGuire
Darius McGuire -Google user
11 months ago
Had a bad battery so the ladies at Autozone (Kaitlyn and Jessica) took great care of me and my vehicle. Their empathy for my situation was one of a kind and the service was even better. Thank you Kat and Jessica.
Larry Romaine
Larry Romaine -Google user
a year ago
I had to swap out and change old battery for a new one. Kaitlyn assisted me. She walked me through each step of the process seamlessly. It’s been a while since I’ve had such great service anywhere. 100% recommend using them.
Tyler Beem
Tyler Beem -Google user
a year ago
Kaitlyn is amazing! Watched her replace a battery for the customer in front of me on 10 minutes and then replace both of my headlights in half that time with a smile on her face and a happy disposition!! Customer service is thriving...Read More
Alan KIGHT
Alan KIGHT -Google user
11 months ago
Auto Zone Rocks and a big thanks to Allen at the Birdneck store. Thanks for the help getting the emergency lights on the RV, and keeping us safe out there follow, watch, share and give. Don't forget to VOTE! God Bless us all
Elizabeth Gil
Elizabeth Gil -Google user
a year ago
Great service at this location every time we come in!! The manager bunny is always super helpful and nice as well as the others! We will always come back to this location because of the customer service! Would definitely recommend this location!!
Michael Monroe
Michael Monroe -Google user
a year ago
After a series of events, had to have my Jeep towed to a nearby lot. The Jeep was left in neutral and the batter died, tried several attempts to revive battery to no avail. The tow company towed the Jeep to this AutoZone....Read More
Alejandra Baxter
Alejandra Baxter -Google user
2 years ago
Absolutely quality service! She was super patient and went out of her way to help me, multiple times. I would leave and come back and there she was, ready to assist with a positive attitude. Possibly the best customer service, pertaining to my car services...Read More
Donald F Wieland Jr
Donald F Wieland Jr -Google user
Edited 2 years ago
The place is very clean everything was easy to get to the girl at the counter was very very informant I needed looking for a part for my car and she was more than willing and able to help me out she knew exactly what...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments