First of all I am very happy with our Sanford AutZone store , they have some amazing staff and are always eager to help you. Today my car battery was giving me problem and I went to the store at Sanford. and was served by...
Read More
First of all I am very happy with our Sanford AutZone store , they have some amazing staff and are always eager to help you. Today my car battery was giving me problem and I went to the store at Sanford. and was served by Kenrick , he was very cool calm and very professional and had empathy towards my problem , he ran test on the battery and found that battery was bad. Initially when I informed him that the battery is only 2 years old he looked in the system but was unable to find my details, then he went above and beyond , looked in the system and found that the battery is still under warranty and was sold at one of the Autozone store..he graciously replaced it with new battery. I am delighted by the service provided by Kenrick and want to extend my heartfelt thanks for his outstanding professionalism, being empathetic and willing to help me! AutoZone you got a permanent customer thanks to Kenricks effort.