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AutoZone Auto Parts is an auto parts store in Portland, OR.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(488 Reviews)
5
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1
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Daniel Giron
Daniel Giron -Google user
Edited 4 years ago
I personally don't know much about cars, so anything related to car repair is always intimidating for me. I was able quickly get the help I needed to fix the light bulb for my car and get it installed. I offered a kind tip to...Read More
D Oaks
D Oaks -Google user
3 weeks ago
José was amazing! He was so patient with helping me find the right wipers. And he helped figure out my weird older windshield wipers in the pouring rain!
Jordan Mahaffey
Jordan Mahaffey -Google user
6 months ago
Called about a new battery, Jared was helpful and knowledgeable on the phone. Gave me a range of options in pricing. Once I got there he installed the new battery which ended up being harder than we anticipated. He knocked it out with no complaints...Read More
Holly Perez- Green
Holly Perez- Green -Google user
2 months ago
This is the best experience I have had ever had not just an AutoZone but when it comes to people helping someone who is in distress and needs help. Timothy, Jose, Brandon and Ethan went above and beyond to help me, when I drove a...Read More
Neil Flack
Neil Flack -Google user
a week ago
Toney was super helpful in replacing our battery and thorough in checking the status of our starter and alternator after installation! Thanks, Toney!
Alexandra Flores
Alexandra Flores -Google user
5 months ago
I have nothing but amazing things to say about Jackie, one of the managers here. I have never had someone go so above and beyond to help me, she was so incredible, informative, and just kind to me. I can say that she has officially...Read More
Kath
Kath -Google user
4 months ago
Above-and-beyond help from Juan…gave me a few screws to secure the bottom of my rear license plate and, when I realized there weren’t any bottom holes in the car for them, gave me some thick two-sided foam tape that did the trick…no more frame rattle...Read More
J W
J W -Google user
5 months ago
Jackie is THE best. Answered my questions in a friendly and efficient manner and showed me (at my request) how to install my new car battery. Gave me some helpful tips as well on maintenance. Can’t recommend her enough. Jackie deserves a bonus and raise...Read More
Tray Leday
Tray Leday -Google user
a month ago
Really helpful an fast place and very convenient store willing to go out the way to assist an help great people an place
K B
K B -Google user
7 months ago
We just purchased air cabin & engine filters for two cars as well as a new battery. The woman who helped us was amazing! She was efficient and knowledgeable and came out to help us replace the battery, in the pouring rain, so...Read More
rachel hughes
rachel hughes -Google user
7 months ago
Five stars! JD, Tim, and Chris went above and beyond helping my daughter and I get a new battery and parts for her car. We have very little car knowledge and they we're incredibly trusting and helpful. We appreciate you all!
Greg Pfeiffer
Greg Pfeiffer -Google user
2 weeks ago
Friendliest AZ I've ever been in. Money is the best !
Quinlan Olsen
Quinlan Olsen -Google user
8 months ago
Chris is a wizard, and whatever they're paying him, they're not paying enough. He's gone above and beyond multiple times with both me and my girlfriend's cars. He really makes sure that everything is squared away with your maintenance and is excellent at spotting and...Read More
Sally Hameister
Sally Hameister -Google user
a year ago
Gabe, salesman at Auto Parts, was the most amazing, helpful individual. He is the King of Customer Service - dropped everything and completed two tasks on my RAV4 in record time. Tasks that an employee at another Auto Parts store found too difficult! Gabe...Read More
Ellie Herman
Ellie Herman -Google user
a year ago
I went here looking for windshield wipers and fluid for my windshield. There was not a lot of people there and the employees were able to help me out really fast and then walked me to each section to see my options. They explained what...Read More
Melissa Weyerman
Melissa Weyerman -Google user
2 years ago
Had to pay more than I wanted for the car battery but they made up for it in amazing customer care! He spent over 20 mins fighting to get my old battery out, but never damaged or broke anything on my car! He was...Read More
Jennifer Howard
Jennifer Howard -Google user
3 years ago
Just wonderful. These guys helped me out with my battery that was dead as it gets. The off-duty manager, who was there purchasing parts for his in-the-works epic mustang, installed it for me. This was due to only having two equally wonderful and helpful gentlemen...Read More
Jennifer Trujillo
Jennifer Trujillo -Google user
a year ago
I stopped there yesterday evening, and the 2 employees who were working were super helpful and had great customer service and were friendly. The prices are great.
Mr. Fixit
Mr. Fixit -Google user
4 years ago
My first time at this location. My experience inside the store was good. I was greeted by a manager and then assigned to a gal who was to help me. She was knowledgeable, polite, intelligent and willing to help in any way. When I asked what...Read More
Hillary Laugeson-Davis
Hillary Laugeson-Davis -Google user
5 years ago
Had to do a return, the item was super heavy and since I'm not so buff I asked for assistance and they obliged without hesitation. There were probably 4-5 store associates on shift so the whole transaction process was quick, even with small group of...Read More
Luke Kempf
Luke Kempf -Google user
4 years ago
The service here was amazing! I know nothing about cars but needed a new battery, since my car has been struggling to start, they were pretty busy but they helped me right away, the store manager Shane is the one who helped me and it...Read More
Brittany
Brittany -Google user
Edited 3 years ago
Was picking up some wipers and also asked if someone could help me change a headlight. Employee came out to check under the hood and ultimately found that the wires were just loose and needed to be screwed back in. Super friendly and …
Noah Geib
Noah Geib -Google user
8 months ago
Chris was very knowledgeable, quick, and helped me with recommendations on other car topics even on his day off. Thank you!
That random Kitty
That random Kitty -Google user
a year ago
I recently had the pleasure of visiting Autozone for some car parts and I am so glad that I did. The store was clean, well organized, and the staff were friendly and knowledgeable. The selection of parts was vast and I was easily able to...Read More
Ra Ma
Ra Ma -Google user
5 years ago
Came in to have our battery charged, which ended up not holding. We worked with Ray who spent at least 30 min trying to help me look up the last location of the battery and its warranty. He truly did everything he could to help...Read More
Timmy Scott
Timmy Scott -Google user
6 years ago
The manager Alonso runs this place like smooth clockwork. The staff including, but not limited to; Navin, Grant, and Ray are top-notch, professional, friendly, and very knowledgeable. I shop here exclusively not just for the customer service, but for the pricing as well. Always a...Read More
R Grady
R Grady -Google user
7 years ago
Everyone there was absolutely wonderful. They all worked as a team to get the parts that I needed and explain some of the questions that I had. One woman in particular advised me on everything that I purchased, just because I asked her too, …
Marilyn Talamoa
Marilyn Talamoa -Google user
3 years ago
Paul Adrian and another gentleman over here did an outstanding job helping me and my sister with my car battery. People like them make me love coming into stores like these considering some guys at car shops literally like to dumb things …
Daniel Reeves
Daniel Reeves -Google user
12 years ago
I had an issue with an electrical problem on a 96 Subaru I just bought, specifically a missing fuse in the main fuse relay box and while they didn't have the particular fuse I needed James Riggle was able to modify one for me. I...Read More
Eric Lutz
Eric Lutz -Google user
2 years ago
Just purchased a battery there and had it installed in my Rav 4. The young man that helped me was awesome! Sorry I didn't catch his name. He had me in and out in under 20 minutes!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments