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About

AutoZone Auto Parts is an auto parts store in Pasadena, TX.

AutoZone Auto Parts Review Summary

The summary was generated by AI, based on reviews.

This AutoZone Auto Parts store is a reliable destination for auto enthusiasts, offering a wide range of products and knowledgeable staff to assist with any query. Customers appreciate the convenient location and competitive pricing.

Review Rating Chart

Google: 4.3/5

Yelp: 4.2/5

Facebook: 4.5/5

Trustpilot: 4.1/5

Sitejabber: 4.4/5

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Reviews & Ratings

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4.3
(79 Reviews)
5
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1
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Lupe Garcia
Lupe Garcia -Google user
a month ago
Drove 40 mins here to get a part that was damn near impossible to find . They were packed but helped me quickly to locate everything I needed. The lady apologized for the long line but it moved rather quickly so it wasn't an inconvenience...Read More
Melissa Garcia
Melissa Garcia -Google user
a month ago
been to this location a few times and every time i come it’s pleasant. Connor has helped me when it came to getting a new car battery, so helpful and respectful. Bobbie Jo is the kindest person ever!! she helped me with a new battery...Read More
_ Getfood
_ Getfood -Google user
4 months ago
The manager Isaac R was very helpful and knowledgeable , he found me some parts that weren’t on the front & had a transmission filter I needed but it was at another store , he called them so it could be ready for me to...Read More
Tene Mont
Tene Mont -Google user
4 months ago
I don't recall her name but I believe she's the parts sales manager. Sweet lady. Great customer service. Will return because of her and because it's my local store.
Gabriel Flores jr
Gabriel Flores jr -Google user
6 months ago
Honestly great customer service from Isaac. He helped me as much as he could, solved my issue (returning a radiator), and did it all with great attitude. 10/10 would recommend this location for anything you might need!
Maxine Beam
Maxine Beam -Google user
5 months ago
Awesome customer service! Someone was there to help me as soon as I had walked in the door. Saved me from purchasing the wrong item. They even installed my wipers for me. Great experience.
April Vega
April Vega -Google user
a month ago
The salesperson that helped me explained everything to me and got me what I needed. Very impressed with the quality of service
Allie Garcia
Allie Garcia -Google user
a year ago
Arce took me back to when people actually gave good customer service back in the day I remember the 90s people were so nice and did their part of the job . He was so polite helpful and has one of the greatest manners I’ve...Read More
Mayz Velasquez
Mayz Velasquez -Google user
a year ago
Highly recommend! Bobby Jo Lopez, thank you so much for your outstanding customer service. She literally made it so easy to ask questions after my car was flooded. Couldnt ask for a more empathetic person to help me in such a trying time. It's 11:30pm...Read More
Dave Binder
Dave Binder -Google user
a year ago
After stopping at 3 stores to find a low cost AC compressor for my Nissan Armada I ended up in Pasadena. The Autozone on Spencer was able to help me quickly and for a great price. Bobbie Jo was excellent, friendly and knowledgable. Thanks for...Read More
jose humberto rodriguez zepeda
jose humberto rodriguez zepeda -Google user
3 months ago
Excellent service, especially Connor's, very professional.
Jay Blount
Jay Blount -Google user
6 months ago
Knowledgeable staff and rapid service. Parts delivery is responsive as well as, accurate.
Katy Dostalik
Katy Dostalik -Google user
a year ago
Nelva was spectacular. I went to several locations and had no customer service until her at this location! Bobbie Jo was amazing as well. So friendly and inviting. Nelva even helped me carry my heavy battery to the counter. Love this place!
Sandra Gonzales
Sandra Gonzales -Google user
2 months ago
Great customer service, thank you all. 😃 …
Vanessa
Vanessa -Google user
a year ago
I had Bobbie take care of me…great customer service and fast as well. Will definitely keep coming to this location. I appreciate her help!!
Maria morales
Maria morales -Google user
a year ago
Shout out to Noah for helping me out today. Went to 2 different O'REILLYs who couldnt help me until later in the day. I would have been stranded! Thank you for your time and installing my battery and doing so quickly!!
Jacob Foxworth
Jacob Foxworth -Google user
a year ago
I'm not sure but I believe this is one of their hub locations. This store is huge, or at least the parts area is. I drive an uncommon car, so it's easier to just go here because they will most likely have my parts in...Read More
Anthony Carter
Anthony Carter -Google user
9 months ago
Goodafternoon I just visited the auto zone Hub today and had to get a lot of things for my truck and car I want to say thank you a million to Ms.Marie and she is an excellent employee y’all make sure yall take care of...Read More
Luie Hndez (Bori)
Luie Hndez (Bori) -Google user
a year ago
On point the second time around, great customer service and they pay attention to your needs, if they don't have the answer they will look for it along their partners in the business or direct you to someone that knows. Thank you guys, my van...Read More
Angie Hernandez
Angie Hernandez -Google user
9 months ago
Great Customer Service! Very Organized and Helpful! Thank you! Keep up the good work! 👍🤗🤗 …

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards