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AutoZone Auto Parts in Newport News

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4.3 (290)

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AutoZone Auto Parts is an auto parts store in Newport News, VA.

AutoZone Auto Parts Review Summary

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4.3

(290 Reviews)

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William Clark -Google user

a month ago

My wife recently experienced battery issues with her car. We had bought the battery less than two years ago and somehow, it went bad. We went to AutoZone on Warwick, Newport News, Va and Kurt B. made us feel at home from jump street. He...Read More

Peter Wolf -Google user

11 months ago

Roberto, the customer service associate, installed my battery. He is super fast and extremely friendly. His skills were demonstrated very efficiently. I will certainly bring my cats here for battery changes in the future. I love my local auto zone.

Sheena -Google user

5 months ago

Vee helped me get my brakes and bulbs. Excellent customer service ! Thanks so much 🙂 …

Bryan Nelms -Google user

a year ago

The store has two out of three products. The associate (believe a supervisor or manager) located the third part and made a phone call to the store to confirm. A challenge with the form of payment was resolved out at the store. ...Read More

Melanie Spruill -Google user

a year ago

My day started w/a bang lol Roberto G@ Auto zone was great.. very professional & knowledgeable, w/ a great personality. He helped me purchase a battery & installed it for me. Great service all around .Thanks so much.

Wendy Stuck -Google user

8 months ago

Thank you, Joey, for your help with my windshield wiper. I consistently receive polite, professional support and quality products when I shop here.

Zachary Jones (AnarchyDeathWolf) -Google user

a year ago

Might I just say Joey is an awesome employee, great customer service was excellent and he was very helpful, he sent us over to another store for a part he didn't have in stock to meet Mario at the pepboys location, he was fantastic and...Read More

Debbie Ripley -Google user

a year ago

Peyton R. was amazing. He went above & beyond making sure my RV was safe to travel & explained all I need to know about keeping my battery charged for the future. The kindest, sweetest, gentleman salesperson I have ever met.

Cynthia R -Google user

a year ago

I always receive excellent customer care at this location, even when they are short staffed and their phone lines are ringing off the wall. When I was there the other day, I suggested they dedicate a person to answer the phone lines, rotating the associates,...Read More

Miss Mac -Google user

2 years ago

Went today for a battery check. The young man that helped me went above and beyond (helping me use Apple Pay for the 1st time) checked and installed my battery and did it with excellent professional customer service. All of this in 93 degree...Read More

Alexandria Kim -Google user

2 years ago

after being sold a dead battery from another autozone, they replaced our battery with no issue and was informed that the other shouldn’t have gave us the battery to begin with. everyone was extremely helpful and helped us swap the batteries. Emily and Jonathan were...Read More

Amber Osborn -Google user

a year ago

The Manager Joey is very helpful and knowledgeable. Very kind gentleman. Very respectful. Any time I need parts, I always ask for Joey.

Merry Lewis -Google user

a year ago

Dyllon at AutoZone 0988 at 14365 -R on Warwick Blvd. In Newport News, Va was extremely helpful today, April 4, 2024, to me. He was courteous in addition to his helpfulness in finding the correct left front turn signal bulb and then INSTALLING it...Read More

Carol MacDonald -Google user

4 years ago

I was in a big bind today with my car after leaving work today.I was not sure what was wrong if it was a battery or something more serious that would cost me an arm and leg. When I went in to this Auto Zone...Read More

Matt -Google user

6 years ago

Life-savers. After a long day of work and having to jump-start my car twice, I went to them within a few minutes of closing and they helped find AND install a new car battery. They were very approachable, extremely helpful, and I never felt like...Read More

Cherie Foster -Google user

4 years ago

I'm located out of state and needed to get a car battery for my dad in Newport News, VA. I called this location on July 27, 2021 and spoke with a rep named Kaitlyn. She was wonderful. She was attentive and took the time...Read More

Jansel Hernandez -Google user

11 months ago

Great customer service like always good prices and roberto helped with the batery replacement

techtuber -Google user

3 years ago

I recently went to this AutoZone because my car was overheating. All of the service attendees were so extremely helpful and calmed me down and assured me that my situation would be handled. They were so patient and attentive and fixed the problem in no...Read More

Denise Hinton-Dabney -Google user

a month ago

Excellent Customer Service

Dreux Elliott -Google user

6 years ago

Excellent customer service! I was having trouble getting a light bulb out of the socket. Thanks to the man at the counter we were able to get the light bulb out and new led lights back in! Great auto store!

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Same-day delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Planning

Quick visit

Recycling

Batteries

Payments

Credit cards

Debit cards

NFC mobile payments

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AutoZone Auto Parts Review Summary