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AutoZone Auto Parts is an auto parts store in New London, CT.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

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4
(210 Reviews)
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Anthony Strong
Anthony Strong -Google user
5 days ago
The salesman guy helped me when I didn’t understand what was happening. I truly appreciate his honesty,service and knowledge. He showed me the problem and what to do next to help my car run smoothly and me to feel comfortable and confident. I brought some air filters...Read More
Alex Punsalan
Alex Punsalan -Google user
4 days ago
Came in to store for a battery, had the most amazing experience with the store manager, Dave Nelson. He was responsive to my questions, had amazing patience explaining the mechanics of my car. Thoroughly appreciated his knowledge, service and most importantly started off...Read More
Lauren Gee
Lauren Gee -Google user
a month ago
I know nothing about cars and it’s obvious every time I walk in, the look of bewilderment is plastered all over my face lol. Can I just say, that the level of attentiveness, patience and transparency from the staff here is amazing. They explain everything...Read More
Tyler Radics
Tyler Radics -Google user
a week ago
Went in to buy a new headlight bulb, Avi went far beyond any standard custumer experience ive ever had a part store. He installed it on the spot with me asking. 10/10
Nathanial McCauley
Nathanial McCauley -Google user
2 weeks ago
Aviamael was a huge help when getting my battery replaced, offering very useful advice. Great Autozone, will continue going back.
Naiylee Atwood
Naiylee Atwood -Google user
3 weeks ago
Keith F. Was super friendly and helpful with my purchase today! Not knowing anything about cars, it is reassuring to find knowledgeable and kind employees who are more then willing to help! Thank again Keith!
Lisa Nicolosi
Lisa Nicolosi -Google user
6 days ago
Javier was great! He installed my battery in record time! Dave was great too!
Harriet Reynolds
Harriet Reynolds -Google user
5 months ago
I went to auto zone today to get help put my new blink steering wheel cover. The first worker went out of his way to place it on. It was very difficult. But he didn’t give up than the manager came to help a guest...Read More
Michael Milch
Michael Milch -Google user
a week ago
Extremely helpful staff who had me in and out in ten minutes on a day where I had to run.
Rachel Castro
Rachel Castro -Google user
2 months ago
David was very helpful when my husband came to get help with his a:c. Great customer service and friendly staff.
Juan Diaz
Juan Diaz -Google user
2 months ago
David Nelson is the best custumer service he had hepl me 8 times today. Very helpfull.. thanks david
Glenda Nazario
Glenda Nazario -Google user
4 months ago
Associate AVIMAEL was so helpful and attentive. Thank you so much and was very knowledgeable. Will definitely be back.
Adrian Murallo
Adrian Murallo -Google user
4 months ago
Went to get a new battery for my car, Mark B was very nice and took his time changing it 4 me, had conversations with him while he was changing it, thank u
Wanda Molina
Wanda Molina -Google user
a month ago
Love the way they treat customers had a grate experience I would recommend
Javon Torres
Javon Torres -Google user
a week ago
Great service my boy Dave hooked it up in new London
Haydee Pepe
Haydee Pepe -Google user
7 months ago
Love this location, Jezreel is absolutely amazing and provided me with plenty of assistance in purchasing new brake pads and a few other things I needed for my car. Was patient and truly went above and beyond with customer service. Highly recommend!
kabl
kabl -Google user
8 months ago
Absolutely happily satisfied new customer (joined the customer loyalty program on the spot), and the manager himself assisted me, explaining my choices to me (they were many), and providing the service as well as completing the sale. Great place; plenty of parking available; spacious and...Read More
Rachel Perez
Rachel Perez -Google user
9 months ago
I had an amazing experience at the AutoZone New London the employees are very helpful they went the extra mile .One employee came out and help me with everything his name is Jezreel. I want to give a big thank you to him. He help...Read More
Nicole Bruce
Nicole Bruce -Google user
10 months ago
They are so nice here!! I stopped in today after my car had a dead battery(thankfully I was able to jump it and get it there). Not only did they help with installation, they helped me out by finding a less expensive battery & waited...Read More
Sally Bondy
Sally Bondy -Google user
11 months ago
My day started with a dead battery in my driveway. Called AAA, who came out and got it up and running, but did not have the battery I needed for my car. Called Auto Zone in New London, and Mike said absolutely we have a...Read More
Michael Carr
Michael Carr -Google user
a year ago
Mike Startz, and the guys were very helpful today. I live in Florida and travel most of the time as a expediter and have some alternator issues/ voltage regulator. They confirmed my needs with the diagnosis they did. I am truly grateful for …
Val J
Val J -Google user
7 months ago
management was great, they were efficient and really helped make sure everything turned out okay with my car situation!
Josie
Josie -Google user
7 months ago
I really appreciate the staff going above and beyond to help me get the proper tool and I didn’t feel rushed or pressured to buy anything— they were very genuine and helpful
Damian Preka
Damian Preka -Google user
Edited 4 months ago
Avi is knowledgeable, helpful, polite and attentive at listening.
Victor Sanchez
Victor Sanchez -Google user
6 months ago
Awesome service. Highly recommmend. Especially the guy that helps outside.
Rie I
Rie I -Google user
3 years ago
Hubby and I just went to pick up windshield wipers and two employees came over, on their own...we didn't ask...and not only offered to help, they took over and installed them for us! Just a beyond and above kindness! All while smiling. Just …
Ryan O'Neil
Ryan O'Neil -Google user
3 years ago
Needed a new battery, Tyrus and the rest of the crew were helpful in finding and replacing my battery (saving me over $100 from the dealership quote) all while successfully helping the steady flow of customers into the store. These guys are …
Nicholas Emerson
Nicholas Emerson -Google user
a year ago
Had battery problems, but Mike and his team got me sorted out fast. Would definitely recommend coming here if needed.
Frank Forrestt
Frank Forrestt -Google user
5 years ago
A auto parts store like no other, When it comes to purchasing parts as a DIY who maintains a fleet of cars for myself and children one needs a reliable auto parts store. AutoZone located in New London Connecticut fits the bill. I have been...Read More
David Jacobs
David Jacobs -Google user
6 years ago
I went into Auto zone today to turn in the core for my sons car and this is how it went. Well first i bought the part in the Norwich store and figured since I always use the New London store I would just stop...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments