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About

AutoZone Auto Parts is an auto parts store in Mobile, AL.

AutoZone Auto Parts Review Summary

The summary was generated by AI, based on reviews.

This AutoZone Auto Parts location provides excellent customer service, with knowledgeable staff helping customers find the right parts for their vehicles. The store is well-organized, and prices are competitive.

Review Rating Chart

Google: 4.4/5

Yelp: 4/5

Facebook: 4.5/5

Trustpilot: 4.2/5

BBB: A+

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Reviews & Ratings

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4.3
(262 Reviews)
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Wendi Renee (Wendiday)
Wendi Renee (Wendiday) -Google user
Edited 2 months ago
These guys were so helpful and this is the best autozone in town. Thank you Neal and Sean.
Beatriz Jimenez
Beatriz Jimenez -Google user
4 years ago
Excellent customer service, and got a good deal on the oil & filter. Most definitely will be returning.
Janet Webb
Janet Webb -Google user
a month ago
Excellent service! Dan checked my car without making me feel stupid. He explained the issues and answered all my questions in a kind, patient way without being at all condescending. He is extremely knowledgeable and helpful.
Sarah M
Sarah M -Google user
2 months ago
Alexander was very friendly and helpful! He helped me find the right brake light and was able to replace it for me in a matter of seconds. Thank you so much Alex for the excellent customer service!
Todd Phillips
Todd Phillips -Google user
a month ago
Great customer service as always. Sam always goes above and beyond to help get the best prices for my Nissan 370Z. Sam is the reason I shop ar Auto Zone!
eva torrez
eva torrez -Google user
2 months ago
Outstanding service. Mr. Neal helped me with my merchandise and took it to my vehicle. Manager was very sweet as well.
Kendra Sullivan
Kendra Sullivan -Google user
3 months ago
Excellent customer service! Couldn’t ask for a more helpful associate. Cam was the absolute beeesnees
Justmyop
Justmyop -Google user
6 months ago
I can't remember the manager's name, but she was helpful, knowledgeable, and patience with me. I asked a lot of questions regarding my problem, and she answered each one with a smile.
ljproducer1 Jones
ljproducer1 Jones -Google user
10 months ago
The managers here definitely know customer service. I had trouble finding a part for a 2003 Sequoia and had to go out of state for it. I ended up buying two out of LA because one was defective. When I tried to return the part...Read More
Mel
Mel -Google user
9 months ago
Big shout out to Tracy and Neal! Not only did they help me diagnose the issue but also helped me find the parts I needed to get the job done AND instill the confidence in me that I could do it myself. Took me no...Read More
Jackie DeMarco
Jackie DeMarco -Google user
8 months ago
David was so very helpful. He was prompt to help us with a battery problem, as well as our engine light prpblem, and asked if we needed help to install the battery. Fantastic job and appreciate his knowledge.
jamie
jamie -Google user
3 weeks ago
thank you cody for helping me replace my brake light!!
Cornell Dickinson
Cornell Dickinson -Google user
8 months ago
The store manager was absolutely amazing her customer service was awesome she's very attentive to her customers and she makes sure everything runs smooth and very appreciative and I'll always be a customer.
Austin
Austin -Google user
9 months ago
Always have a great experience here, been a long time customer. The manager went above and beyond! Very thankful she was there to help!
Stephanie
Stephanie -Google user
a year ago
I had the best Customer Service thanks to Nicole R Parts and Sales Manger. She went above and beyond for her store: 383. She deserves a raise for the kindness And willingness to take time out of her day to help me with my vehicle...Read More
Danielle Blanchard
Danielle Blanchard -Google user
a year ago
My family was in town to be with someone in the hospital when the car had trouble starting. Tracy B., the store manager, took amazing care of us. She tested and replaced the battery, tested the alternator and then called around to find a shop...Read More
Yulong Stokes
Yulong Stokes -Google user
8 months ago
Tracy is awesome! She helped us find a jump starter for our car within seconds and answered all of our questions.
Don Cash
Don Cash -Google user
a year ago
Went to get a headlight bulb. Was unsure if it would fit... Nicole said let's go check your truck. She ended up replacing the bulb for me! Awesome, friendly, above and beyond! Thank you Nicole!
Patricia Webb
Patricia Webb -Google user
3 years ago
1st foremost thanks Tracy, store manager is phenomenal! She went above and beyond to assist me to getting my car charged in order for me to get to the location. Customer service is every thing being a single parent trying to get to where...Read More
Michael Sellers
Michael Sellers -Google user
2 years ago
What an awesome location! I left my lights on in my truck at the airport and Ubered to rent a jump box. Tracy B. Was kind enough to give me a ride to the airport and save the day! This is why I always shop...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon NFC mobile payments