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AutoZone Auto Parts is an auto parts store in Jacksonville, FL.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.4
(698 Reviews)
5
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1
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Hussain Almoamen
Hussain Almoamen -Google user
6 years ago
This branch of AutoZone is amazing because of the guy who works there “Kella”, he’s really nice, helpful and funny to talk with! Probably you’ll be able to find most of the car parts that you might need and maybe all coz if there’s something that...Read More
Alexa Austin
Alexa Austin -Google user
Edited 8 years ago
Went there about 3 minutes to closing time to pick up a back windshield wiper. The staff were very kind despite the time. They helped me find my wiper and installed in less than 5 minutes. I am very pleased and will go to this...Read More
David Price
David Price -Google user
a month ago
Jordan was awesome the night of 8/13/25. We had a tough day with our 22 Atlas needing a new battery after dying in the parking lot while my wife and 6 year old were shopping. Even though the battery set-up was different on our car,...Read More
Danny Everheart
Danny Everheart -Google user
3 months ago
Great experience at this AutoZone location! The staff was knowledgeable, helpful, and quick to point me in the right direction. They clearly knew what they were doing and made the process smooth from start to finish. Customer flow was efficient—even with several people in the...Read More
Devin Minks
Devin Minks -Google user
2 weeks ago
Al was extremely helpful with getting me a new battery for my MDX. He helped me install it and made the entire experience pleasant. He is a great asset to your company.
Tianna Elamin
Tianna Elamin -Google user
3 weeks ago
This store has a great team, manager shows true leadership & the team members are very helping. No attitude or frustration when helping or trying to help figure out things.
Vanessa Arvinger
Vanessa Arvinger -Google user
3 months ago
So I went in there to have a diagnostic test done on this order vehicle I just got .. can't remember his name but the retired firefighter was very informative and broke it down with such transparency I wasn't lost or confused going to check...Read More
chumbala1 Ve
chumbala1 Ve -Google user
2 months ago
I failed to ask for her name, but the store lady who helped replace my battery deserves a big KUDOS! Lord it was hot Thank you!
Fernando Farinas
Fernando Farinas -Google user
8 months ago
I had a fantastic customer service experience while visiting my local AutoZone in Jacksonville, Florida on Southside Boulevard. I usually go here to pick up any supplies I might need. This time I was there to have my car battery replaced. I've had great experiences...Read More
Michael Gravette
Michael Gravette -Google user
3 months ago
Had a battery that needed changing. Went to Auto Zone. They looked up the best model battery for my car, I paid them, they took the battery out to my car, took out the old one, put the new one in, greased the...Read More
Ariana Schwark
Ariana Schwark -Google user
a week ago
Super helpful with replacing my battery, windshield wiper and wiper fluid :)
Happiness First
Happiness First -Google user
a month ago
Great service , nice store , large selection of interior and exterior automotive items
Irvin Williams
Irvin Williams -Google user
5 months ago
Yoooo Charles L the rep at this store is awesome. This man helped me out so much. Bro is a true professional.
Michelle Lebkuecher
Michelle Lebkuecher -Google user
8 months ago
I had a hub cap fall off so I went in for a new set and to replace my wiper blades as well while I was there. The staff was super friendly and extremely helpful. I’ll definitely be back!
Tara Stewart
Tara Stewart -Google user
a year ago
My experience was incredible!! I don’t normally write reviews but the outstanding service I received from Annie and all of the staff prompted me to write one. She was so attentive to my needs, knowledgeable, and helpful beyond words!! She helped me replace my battery...Read More
Anna Iturra
Anna Iturra -Google user
a year ago
I just wanted to give a shout out to the AutoZone staff member who helped me with my windshield wipers today. I had such a tough time changing them out, and he stepped in and changed out all my wipers for me. I greatly appreciated...Read More
Ann Bolebruch
Ann Bolebruch -Google user
Edited 2 months ago
Needed new windshield wipers for my ,2016 Chrysler 300S. Forgot how expensive they have gotten at $40 each. Needed carburator cleaner as well as brake dust removal spray. All in stock. Cashier was new but was able to remove and install the new wipers. Great...Read More
Bear Sorensen
Bear Sorensen -Google user
a year ago
You know it sux when your wheels ain't feeling right..well mine had a defective battery. It was under warranty and I brought my truck in. Not only did they replace it with a new one no problem, but they also installed it for me too....Read More
Tawanda Stallworth
Tawanda Stallworth -Google user
a year ago
I would like to take a moment to the Thank Annie for saving the day for me! 😊 She was very kind and thoughtful and promptly ready to assist me today by installing a much needed battery. Annie you are the best and I...Read More
Jason Neal
Jason Neal -Google user
a year ago
The manager Mark was very helpful. Assisted me with my lightbulb even though short staff. I left feeling taken care of. I hope he gets a raise soon.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Onsite services
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments