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AutoZone Auto Parts is an auto parts store in Jacksonville, FL.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(446 Reviews)
5
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1
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Jerry Craig
Jerry Craig -Google user
Edited 2 years ago
By far the most efficient one i have ever been too excellent service i w o ll be back
antonio
antonio -Google user
a year ago
was driving from gainsville was pulled over for front light being out and came here and Genia went above and beyond to help fix the light also checked my back light to fix it to after i had went to another place saying they couldn’t...Read More
Cameron Carlyle
Cameron Carlyle -Google user
3 weeks ago
I want to recognize Genia for the outstanding service I received. From start to finish, she was professional, attentive, and went above and beyond to make sure everything was handled smoothly. What really stood out was her attention to detail and genuine care — she...Read More
Rick Hawks
Rick Hawks -Google user
4 weeks ago
I just want to say that Landon at this location truly rocks! Even after he had an extremely busy day with less than 10 minutes on the clock he still gave me the great service that I’ve come to expect from him. He has a wealth...Read More
Aelin Feyre
Aelin Feyre -Google user
a month ago
I usually stop at this Autozone’s because I’ve always had a good experience with the employees here. They’re always helpful, and knowledgeable. Today, I needed help with getting my battery installed properly (he who shall not be mentioned from another franchise messed it up) and...Read More
Lillian Sgambettera
Lillian Sgambettera -Google user
a month ago
Landon made a terrible morning so much better. He was quick, polite, and very helpful. He was able to change out my battery, listened to me vent about my misfortune, and had me leaving with a functional car. He also was kind enough to point...Read More
Merryssa Barfield
Merryssa Barfield -Google user
2 months ago
Manager Genia was absolutely amazing so helpful! We are very greatful for her! We are from out of town and she helped me with everything I needed highly recommended!
Artie Hall
Artie Hall -Google user
6 months ago
About a week to ten days ago, I bought a top-of-the-line wiper. Apparently, I got the wrong one. I couldn't get it to fit. AutoZone was happy to exchange it, but they wanted to credit my card, (which would take a few days), and charge...Read More
Dawn Sparks
Dawn Sparks -Google user
5 months ago
I want to give a special applaud and thanks to Brad!!! I was continuously having my headlights go out for the last year every couple months and they are very expensive. And when I went to this AutoZone on Beaver Street to buy another headlight,...Read More
Edward Deen
Edward Deen -Google user
a month ago
I have the best service from this Autozone the staff goes above and beyond to get me the right parts for what I’m working on and you couldn’t get a better place.
Suzy Orr
Suzy Orr -Google user
a month ago
They staff was very helpfull processing my return and help me find what I needed
Reginald Triplett
Reginald Triplett -Google user
4 weeks ago
Ernest was a great help with installing my new battery in the SUV thanks really appreciate it
Manuel Rivera
Manuel Rivera -Google user
5 months ago
Awesome. Ms Genia went above and beyond her duty. Right part, right price, incredible customer service. Thanks!!
Emma Dacosta
Emma Dacosta -Google user
7 months ago
Genia was soooo helpful. Changed AND taught me how to change my own key fob battery. She also gave me a lovely tutorial on how to change my wiper blades. Now I know to never leave the wipers up when you are changing it, unless...Read More
Brandon Sullivan
Brandon Sullivan -Google user
8 months ago
My check engine light came in flashing and I called this location and they said they could read the codes. Jeff was one of the guys there. And him and the other guy went over the codes with me and gave me valuable information as...Read More
Morgan Trout
Morgan Trout -Google user
a month ago
Had to get my headlight replaced and Landon went out of his way to help me. Thank you!
Reneejohns Johns
Reneejohns Johns -Google user
9 months ago
Genia is the greatest. She helped me and actually came to me and jumped me off and followed me to the store changed my battery and make me feel so appreciative. I have never had that kind of customer service experience ever. I am a...Read More
Mark Jackson
Mark Jackson -Google user
5 months ago
Jeff was an angel in disguise!!! I would have been dead in the water with out his knowledge and superior generosity!!!! Thanks Jeff
Russ's Automotive
Russ's Automotive -Google user
3 months ago
Gina is the best. She will make sure you get what you need!!!!
Jermaine Singleton
Jermaine Singleton -Google user
a year ago
Big ups to Gina, store manager at Beaver Street. 100% knowledgeable of her job. Out of four trips to different Auto Zones, she found what I was looking for when the other guys weren't patient enough to look for my hard to find auto parts....Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Onsite services
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments