Today world, I had to get a new battery for my truck, so, friendly neighborhood AutoZone I went. When I tell you I'm so Team Brittany Morris (praying that I remembered her last name correctly), I'M SO TEAM BRITTANY!! Like a lot of us, I'd...
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Today world, I had to get a new battery for my truck, so, friendly neighborhood AutoZone I went. When I tell you I'm so Team Brittany Morris (praying that I remembered her last name correctly), I'M SO TEAM BRITTANY!! Like a lot of us, I'd done research prior to going in. Brittany organically welcomed me into the store when I walked in, obviously seeing distress on my face, and asked how she could help. I told her what I thought I needed and she followed with year, make and model please. She pulled up the options for me, but before attempting to make a sale, explained why she at least wanted to do a diagnostic test first, all why never making me feel as though I was incompetent in assuming my issue was my battery. After testing, Brittany confirmed that I was correctly, proceeded with the sale and yes y'all, changed the battery out for me as well. The bracket system housing my battery was a bit of a challenge, but Brittany performed like a pro!! She also educated me further than my initial Google search, on how a bad battery effects my vehicle and things to be mindful of going forward. Brittany truly was a breath of fresh air today and such a pleasure to do business with. Y'all if you're in the Jackson, TN area and need parts and car knowledge, check Brittany out at the AutoZone on Vann Dr., you won't be disappointed. Can't wait for the El Camino to hit the rd.... 😉 Brittany's labor of love. Thank you so much for your help Brittany!