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AutoZone Auto Parts is an auto parts store in Indianapolis, IN.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

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4
(144 Reviews)
5
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1
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Piñolillo Z
Piñolillo Z -Google user
5 months ago
About 6 employees walking around pretending to be busy while a bunch of customers were waiting to pay or get assisted, when one of the employees finally decided that she wanted to work but she was so inept that required help from 2 other employees...Read More
M Frey
M Frey -Google user
a week ago
Excellent Service! We were visiting from another state when we realized that we needed new windshield wipers. They helped pick out the correct wipers for our car and helped install them in the rain!
Sylvester
Sylvester -Google user
a month ago
three people working in the store nobody came to help me one guy at the counter went back to get different oil three times. There are other customers waiting. He can't just keep going back and getting different oils while other people are waiting. The...Read More
Jose Aguilar
Jose Aguilar -Google user
2 months ago
Staff could be a bit faster but I don't blame them. They look like they need training as they are clueless with a lot of their own systems.
Ed Caplinger
Ed Caplinger -Google user
a month ago
Store did not open after driving a hour for a part. Called and verified night before when they opened and if they had the part. No employees around nore vehicles outside in parking lot.
Bob Lach
Bob Lach -Google user
4 months ago
Yet another bad Auto Zone experience in Indianapolis. Starting to think they need new regional management. Was there at 6:35am. They open at 6:00am. Lights on, cars in the lot, computers on, and doors were locked. I knocked on the...Read More
Stephanie Addington (Steph)
Stephanie Addington (Steph) -Google user
a month ago
They advertise they will replace wiper blades purchased there. They fail to say windshield blades only...not rear windshield blades. My fingers don't work like they used to 60 years ago so I left it there.
P A
P A -Google user
2 months ago
Most of the employees are helpful sometimes 1 or 2 of the employee at the N high School Road in Indols can be annoying judging you for your questions instead of just answering
Crazy_Sloth
Crazy_Sloth -Google user
a week ago
Oh lord, employee was eating and walked like took him 10 min to get my battery They don’t charge batteries they either forget or don’t care They look at you like a complete inconvenience I just started ordering off Amazon or going to the competitor
Ramon Bryant
Ramon Bryant -Google user
6 months ago
Went in to get my son license plate bulb changed. Kim came outside looked at the car, said we can changed that. After a few minutes she had me back on the road, knowing my son car was safe. We need more Kim's in customer...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards