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About

AutoZone Auto Parts is an auto parts store in Erie, PA.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(268 Reviews)
5
4
3
2
1
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Marie Pastewka
Marie Pastewka -Google user
3 years ago
Fast & efficient! Needed a new battery, Shay was friendly and helpful. Got a new battery at a moderate, but fair price and was on my way!
Hayley Borgia
Hayley Borgia -Google user
3 months ago
I just wanna thank Mike Bolla! He was amazing at helping me! I had my check engine light come on he scanned and gave me feedback on what the codes were saying. He definitely put me at ease while I anxiously waited...Read More
Abood.3rx
Abood.3rx -Google user
10 months ago
Great customer service needed help with replacing a battery & the young gentleman’s that works at 1826 looked like he was a Arab. Helped me put the new battery I bought without any fees for free. Thank you AutoZone for your great customer service!
Jeff
Jeff -Google user
3 months ago
I was waited on immediately and the sales person found exactly what I needed.
Rae Anne Scully
Rae Anne Scully -Google user
9 months ago
Nikki was freaking awesome! Even in a snow storm came out and put my broken wiper on and just is amazing!!!!! Way to go with customer service Nikki keep it up!!!!
Autumn Hannold
Autumn Hannold -Google user
9 months ago
Nicky… sooo helpful every single time. Goes above and beyond. Seriously an asset, give her a raise she’s great at her job in this business.
Wilfredo Lao
Wilfredo Lao -Google user
8 months ago
Had a great experience today friendly service fast helpful thank you so much
Tonya Kinnear
Tonya Kinnear -Google user
3 years ago
Today I had an experience I've rarely had at any store honestly, because of the customer service I received from the man working there. I asked him his name so I could write a review which I absolutely never ever ever do, because I either...Read More
Jim Brewington
Jim Brewington -Google user
3 years ago
The west 26th street near Peninsula store is great. I always seem to have the rarest complex issues with my vehicles and every time I come into the store I always seem to get helped by Vince at the register. I can roll dice and still...Read More
Lindsey
Lindsey -Google user
Edited a year ago
Went to AutoZone to purchase a new battery for my 2016 Hyundai Elantra SE. The current battery in my vehicle, which was not purchased & installed at AutoZone, was the wrong one for my vehicle therefore causing a loose terminal. Levi quickly identified the...Read More
Kristen Loutzenhiser
Kristen Loutzenhiser -Google user
2 years ago
Associate Miss Cruz models what customer service stands for! I came in 5 minutes to close, (my Jeep has not been starting on its own), she recommended and helped me to find the right product right away. She’s kind and thoughtful even at 9:57 at...Read More
Logan Bell
Logan Bell -Google user
6 years ago
Easy in and out. The store was clean. The staff member was kind and pointed out a rebate to me. He also ensured that he could help if I could not install my new windshield wipers. Overall good visit.
Beth Ann Bohun
Beth Ann Bohun -Google user
Edited 7 months ago
Very helpful and knowledgeable staff and quite a selection. If something specific for your vehicle is not in the store an order can be placed for pickup.
Anthony Rossi (Tony)
Anthony Rossi (Tony) -Google user
5 years ago
I stopped in on the 13th and was greeted by a very friendly and informative crew, jeff was the one who helped me with my purchase, he asked questions and walked me through to finding the right part for my car. I told him about...Read More
Mary Shaffer
Mary Shaffer -Google user
4 years ago
A nice young man named jacob was very helpful. I don’t know anything about cars and mine wouldn’t start and he offered to test it. It was bad and he put it in for me even tho the weather was bad that day and they...Read More
Annette Woodward
Annette Woodward -Google user
5 years ago
I'm recently single again and have had 2 issues now with my truck. Both times I've asked the awesome guys at this auto zone for help, and both times the weee more than willing to see if they themselves could resolve the issue and try...Read More
Abood.3rx
Abood.3rx -Google user
10 months ago
Very good customer service and very nice & helpful Thank you AutoZone for you amazing customer service!
Tom Gentile
Tom Gentile -Google user
a year ago
Went in to get codes ran on my vehicle. Was in and out quickly with all the information I needed. Staff is very helpful.
Sheryce Perkins
Sheryce Perkins -Google user
4 years ago
They were very helpful....being a woman i sure liked what they had for my new car. Cool things to buy besides parts and fluids for ur car I got HOT WHEELS for my babies and pink mace for me
Shannon Hannah
Shannon Hannah -Google user
2 years ago
Excellent service. The service associate really knew what she was doing. Very helpful and explained everything. Her name was Jeanette.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments