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About

AutoZone Auto Parts is an auto parts store in Cleveland, OH.

AutoZone Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(273 Reviews)
5
4
3
2
1
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Gaby H
Gaby H -Google user
3 months ago
The service is great! Everyone was very kind and helpful. We were traveling across country and the people here went above and beyond to help us. This is the one of the best Autozones we’ve been to.
Phyllis
Phyllis -Google user
a month ago
I waited for them to open the staff was on time and friendly service was good.
Incant Tarot
Incant Tarot -Google user
2 months ago
Friendly and helpful staff, quick service. Going to make this location my go-to.
Tiara Grayer
Tiara Grayer -Google user
4 months ago
Very good experience, they assisted me with my check engine light and with my purchase.
Rosemarie Palmer
Rosemarie Palmer -Google user
5 months ago
Very good service and friendly sales people
Griffin Burk
Griffin Burk -Google user
9 months ago
They were very polite to me keep up the good work
Lysa Crosby
Lysa Crosby -Google user
2 months ago
Very professional and knowledgeable
marvin williams
marvin williams -Google user
6 years ago
I had an issue with parts that were delivered from another store, they wouldn't come up in the computer, so they couldn't sell them to me, as she was working to fix my issue, ms Carla and staff were very helpful attending to other customers....Read More
Ken Tucci
Ken Tucci -Google user
Edited 8 months ago
Classy place the sales person greeted me as I walked in the door
Annie Wilson
Annie Wilson -Google user
2 years ago
I always purchased my car parts at autozone because the prices is great , most of the time reasonably and the customer service is excellent. Stephanie, April and everyone is always nice and knowledgeable about the job.
Joe Zawadzki
Joe Zawadzki -Google user
4 years ago
I bought a set of wipers took them home and had a hard time installing them. I went back to the store and Tia without hesitation installed them for me and had me back on the road in 10 min. I need to mention it...Read More
Bree
Bree -Google user
2 years ago
This location on Lakeshore did an amazing job with helping me today. Great costumer service and I really appreciated the two women that helped me get something done quick and efficiently.
Shawn Wat
Shawn Wat -Google user
3 years ago
I had a very great experience today at autozone today … Ms Carla the store manager was amazing & helped me out and put a big smile on my face … I recommend anybody to come in this specific auto zone … customer service was...Read More
Charlene E. Hilliard (Momma Char TwLady)
Charlene E. Hilliard (Momma Char TwLady) -Google user
6 years ago
Excellent, Excellent, Excellent I had purchased a " lemon" of a car the Head manager, District manager.. supervisor lol he had title... Was AWESOME., He went out of his way to help 2seniors understand what we had purchased and why ... He told us good...Read More
Shannon O'Neil
Shannon O'Neil -Google user
7 years ago
I got immediate helpful pleasant service. My only regret is that I was in such a hurry that I didn't get her name! I'm very pleased and will definitely be back 😁 …
LEDFLY1
LEDFLY1 -Google user
5 years ago
I received excellent service from William J. and the other gentleman (regretfully I didn't get his name, but he knows who he is) at the Lake Shore Auto zone. This store...Read More
Jay X
Jay X -Google user
4 years ago
Very knowledgeable and helpful. Two headlights were out and it came down to a fuse. they identified the problem quickly and gave me clear instructions. Easy fix. Thank you.
Renee Washington
Renee Washington -Google user
10 years ago
I went to auto zone March 27 2015 to have my battery looked at the service i received was excellent team work and i would recommend anyone to come there . There was a young lady who was out side working and then another young...Read More
Michael Smith
Michael Smith -Google user
a year ago
For a Cleveland business, they are remarkably helpful, and knowledgeable also. Really decent people
Hughes Family
Hughes Family -Google user
5 years ago
Loved the woman that helped me get the right battery for my vehicle, especially after another AZ sent me there for a battery they said they had stocked, but didn't. She is the only reason I would go there again.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments