Visiting Bend, my car battery appeared without prior warning to go on the fritz. After getting a jumpstart I drove my car nonstop for an hour. After few hours and a few stops later, my battery died again. I am not mechanically included. My friend...
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Visiting Bend, my car battery appeared without prior warning to go on the fritz. After getting a jumpstart I drove my car nonstop for an hour. After few hours and a few stops later, my battery died again. I am not mechanically included. My friend suggested trying a nearby Auto Zone as my mechanic husband was not on this trip with me, and it was late enough on a Saturday that Les Schwab was closed and wouldn’t open until after I needed to drive home. I got a jump start which got me to Auto Zone, where the battery again died. David at Auto Zone used their tester to check out my battery (low), then loaned us tools to access our battery (Auto Zone employees are not allowed to remove customer’s car parts—understandable). He then rechecked the removed battery; it was definitely dead. He helped me decide what the right replacement was then helped replace it. We got the whole transaction done in less than 1/2 hour. All the while David was super gracious. Kudos to David and Auto Zone for their excellent customer service. I can now drive home without having to worry about my battery. I would definitely recommend Auto Zone.