Went to Auto Zone in Berlin VT. The manager sold me a new battery and put it in himself. Now my car wouldn't run. Tried it several times, same thing, it kept stalling. I had the guy put the old battery back, and the problem...
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Went to Auto Zone in Berlin VT. The manager sold me a new battery and put it in himself. Now my car wouldn't run. Tried it several times, same thing, it kept stalling. I had the guy put the old battery back, and the problem persisted, my car still wouldn't run. I asked the guy, "What can we do about this?" I explained to him I've never had this problem before until now. He just looked at me and kept saying, "There's nothing I can do, friend". He wouldn't take any any responsibility, and made no effort to make it right, outside of offering to put me in touch with his boss (like that would solve anything). I don't think he did anything on purpose, he was just clueless. What really pissed me off was he just kept telling me "there's nothing I can do". Such wonderful customer service! I will never go back to Auto Zone again. You shouldn't either. UPDATE: I had AAA diagnose the problem. The computer needed reset. If the Auto Zone guy had put a power supply on the car before removing the old battery (like he should have!), this problem would never have happened. Still not going back to Auto Zone.