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AutoNation USA Phoenix in Phoenix

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4.3 (2848)

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AutoNation USA Phoenix is an used car dealer in Phoenix, AZ.

AutoNation USA Phoenix Review Summary

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4.3

(2848 Reviews)

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K2 Productionz -Google user

2 months ago

This is long post sorry but I have to rate experience with them.Last weekend I went to 5 different dealerships and out of the 5, 2 were really nice to deal with. 1 in EchoPark in Avondale and this one. What was awesome about this...Read More

Ryan C -Google user

a year ago

Michele was very attentive and really understood my needs and wants. The finance dept took a little while to get my financing down to where I was comfortable but in the end thinking it over overnight ended up saving me $600.My sales associate, Michele, wasn’t...Read More

Nick Moreau -Google user

2 months ago

Terrible, prices through the roof $700.00 for a fuel pump for a 2007 charger "it has 2 so it was a $1400.00 quote on pumps" $3800.00 for parts and labor. Towed car home replaced pumps, which took about 1 hr and both pumps together...Read More

Leslie DeWitt -Google user

a month ago

I feel like they could have been more prepared, as I was driving from out-of-state to purchase this car from Central Kansas to Phoenix Arizona. They made us wait almost three hours to complete a cash transaction!!! Here is an update....Read More

Ed Johnson -Google user

a month ago

Matthew was amazing to work with. I don’t look up to many people (I’m 6’3”) but I did him. I priced my car that I was selling with other dealerships and Matthew offered $2,000 more. The other dealerships said he would do a bait...Read More

Amy Voelker -Google user

3 months ago

This is my second time coming to the same AutoNation location and both times they have provided astounding service. Ed Escobido was so helpful, thorough, and patient with us as we found our car, and answered the slew of questions I came with that day....Read More

Jeffrey Greene -Google user

3 months ago

I recently purchased a 2013 Toyota Tacoma from this dealership and it was a good experience. When I first came to do the test drive and handle the paperwork, I didn't expect to be there nearly as long as I was (they were especially busy...Read More

Ruben Trujillo -Google user

3 weeks ago

Legna and Michelle were both such a great help . we came down from Utah and they made the experience flawless . Made sure everything was in line before we made our trip and was in and out of the dealership in reasonable time...Read More

Kacey Rodriguez -Google user

4 months ago

I'm so very happy with my car buying experience. Michele and Svetlana were absolutely wonderful in finding the right vehicle for me and securing the loan. 10/10This is my 2nd car with auto nation and I wouldn't go anywhere else.

DOLORES RALEIGH -Google user

8 months ago

I had a very pleasant experience buying my 2014 Enclave at Auto Nation Bell Rd. The 2 gentlemen, Carlos & Alexis were friendly & informative. My time spent there from the beginning with the test drive and signing the title was probably about total maybe...Read More

Daniel Solofra -Google user

a month ago

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Tracy Kovach -Google user

a week ago

This is now the second vehicle that my wife and I have bought from AutoNation. The whole team was amazing. The person I worked with named Michelle at AutoNation on Bell is very professional and caring . I would recommend AutoNation to all my friends....Read More

Jacob N -Google user

4 weeks ago

I recently sold my 2019 Jeep Wrangler at the dealership, and I couldn’t be happier with the experience. Thomas was incredibly helpful and made the entire process smooth and efficient. His professionalism and attention to detail stood out, and he ensured everything was handled seamlessly....Read More

May Lou Harper -Google user

3 weeks ago

I had an amazing experience at this car dealership customer service was excellent exceeding all my expectations. We got the best rate or son’s 1st car they didn’t up charge an absurd amount like other dealerships do. We came in on a Sunday, right before...Read More

Zech Rivera -Google user

a week ago

I went to AutoNation a year ago before COVID. My car was starting to act up, and I was able to get a bigger appraisal if I was able to drive it there. The car lot had a lot of different cars to choose from,...Read More

Emma Celaya -Google user

2 months ago

My husband and I had an outstanding experience working with Hunter at AutoNation. From the moment we stepped onto the lot, Hunter was professional, knowledgeable, and attentive to our needs. Hunter took the time to understand exactly what we were looking for. Hunter was never...Read More

Tamika Onley -Google user

2 months ago

Eduardo Duran & Michele Caldwell were amazing! Michele worked to find the car that I wanted, with me changing the model and being very specific in what I was looking for. Eduardo was fantastic at helping me with getting a better rate on my car...Read More

Mike “Siegel” -Google user

5 days ago

Let’s face it, folks—buying a car can be a hassle. But Michelle Cadwell at AutoNation made the experience pleasant and seamless. While AutoNation prides itself on being a no-hassle, no-pressure sales environment, dealing with salespeople can sometimes still feel overwhelming. Thankfully, Michelle made it a...Read More

Vanessa Davila -Google user

3 months ago

I recently had the pleasure of working with Alexis Lopez when purchasing my new car, and I couldn't be happier with the experience. From the moment I walked in, Alexis was welcoming and attentive, taking the time to understand my needs and preferences.His knowledge of...Read More

Nayeli Vargas -Google user

3 months ago

I had such an amazing experience while at AutoNation. Alexis was very helpful, patient, and knowledgeable throughout the entire process. He addressed all concerns I had to help me find the right vehicle for me. He made the loan process easy and stress free.I highly...Read More

A Frey -Google user

2 months ago

I never leave reviews, so things either have to be really amazing or really bad. The vehicle I bought from them is broken. It is certified and supposedly passed a 125 point inspection. There were clearly transmission issues (among a few others). The transmission was...Read More

Alan Rosnau -Google user

a month ago

Having purchased numerous previously-owned vehicles over the years, both at dealerships and from private sellers, our experience at AutoNation Phoenix was the most pleasant ever. James and Michelle who assisted us were excellent, polite not pushy, and very professional. Plus AN’s 5-day/250 miles...Read More

Colby Leete -Google user

4 weeks ago

Miserable communication and service. Couldn’t recommend more strongly not to conduct business here. Purchase a car 5/2024 subject to fixing an item that could not be repaired, 8 months later after battling with corporate relations and threatening to hire an attorney I was finally able...Read More

Alex Williams -Google user

a week ago

I won the lottery so I went to the dealership in Chandler. They sold me a lemon The same time I bought my mother and my child a $75,000 car so I decided let me take the lemon and her red car and give...Read More

Paul Johnson -Google user

2 months ago

Hunter was a great guy . Listened and took care of me no problems . Actually entire dealership just rocks they were all nice, easy going and helped me with my surprise.They were in on surprising my lovely lady I bought the truck for...Read More

Maggie Dobb -Google user

3 months ago

Great experience with Justin at AutoNation USAI had an excellent experience working with Justin at AutoNation USA. He was knowledgable, patient and never pushy. Justin took the time to answer all my questions and helped me find the perfect car within my budget. The...Read More

Jessica Gunn -Google user

a month ago

Josh, Alfredo and Eduardo were great. There were some hiccups with the car I drove up for and they ironed em out and got me all squared away with a great rate in an era of rough rates.Friendly easy dealership to wait out the...Read More

sean grasse -Google user

3 months ago

Justin is a real experienced professional! I am very picky and Justin made my experience great! He listened to my needs and concerns and addressed them exactly! Justin is above and beyond in customer service and knowledge! I highly suggest and felt very comfortable...Read More

Fausto Zamudio -Google user

3 weeks ago

I had a frustrating experience at AutoNation that I feel compelled to share. I took my vehicle in for service, hoping they would handle everything with the care and attention I expected. Unfortunately, that wasn’t the case.They completely dropped the ball on a warranty issue...Read More

Albert Savedra -Google user

3 months ago

Have been working with Ed Escobido to find the right car for my wife. He has been so patient as she has been changing her mind on the exact model.Nonetheless Ed has been consistently informative and pleasant to work with. We appreciate his...Read More

Features

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In-store shopping

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Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Offerings

Buys used goods

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Credit cards

Debit cards

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AutoNation USA Phoenix Review Summary